Loop Connector for AI agents.

Q: Can my agent add notes to Loop?

Yes, your agent can use the feedback tools to add internal notes to specific items, keeping your team's context updated.

10 live capabilities

Manage e-commerce returns and customer feedback through your agent.

Live agent request Loop / Connector

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AI Agent

Why people use Loop

Loop for E-commerce Returns Management

This Connector puts all that data into your AI agent. You can just ask 'What's the status of Sarah's refund?' and get an answer in seconds. It turns a multi-tab headache into a single conversation.

What Vinkius changes

You get a direct line to your Loop data without leaving your AI chat interface.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

Real-world use case 01

Spotting a product defect

A manager asks for return reasons and sees 'Defective' is spiking for a specific shirt, allowing them to pull the item from the site.
Real-world use case 02

Handling a VIP return

A support agent asks for the return history of a specific email address to see their lifetime orders and previous issues.
Real-world use case 03

Planning the roadmap

A product lead asks for recurring feedback themes to see what users want next, then uses list_feedback_themes to get the data.

Complete set · 10capabilities

The complete Loop capability set.

These are the exact actions your AI can choose when you ask it to work with Loop.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 10 available through Loop.

01 Capability
Add internal note
Add a private note to a specific feedback item. This helps keep your team's internal context organized.
02 Capability
Get feedback details
Pull the full details of a single feedback entry. Use this to see the specifics of a customer's comment.
03 Capability
Get me
Retrieve your account information and status. This confirms your connection to the Loop platform.
04 Capability
Get sentiment metrics
Get a high-level view of overall customer sentiment. It helps you see the general mood of your user base.

Capability set02 / 03

05—07

3 capabilities in this set.

Part of 10 available through Loop.

05 Capability
Get ticket details
See the specific details of a developer ticket. This is useful for tracking technical fixes from feedback.
06 Capability
List feedback
See a list of all customer feedback items. Use this to browse through what people are saying about your brand.
07 Capability
List projects
See all the projects currently active in your Loop account. This helps you stay organized across different initiatives.

Capability set03 / 03

08—10

3 capabilities in this set.

Part of 10 available through Loop.

08 Capability
List feedback sources
See where your customer feedback is coming from. This helps identify which channels are most active.
09 Capability
List feedback themes
See the recurring themes in your customer feedback. This highlights the biggest pain points for your users.
10 Capability
List dev tickets
See the list of AI-generated developer tickets. This connects customer issues directly to your dev queue.

Set up in minutes

One URL. Then ask Loop to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Loop from the conversation.

Choose your client

Live preview

Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP

https://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp

Step 01

Open Connectors

In Claude Web or Claude Desktop, open Settings and choose Connectors.
Step 02

Add the URL

Choose Add custom connector, name it Loop, and paste the URL above.
Step 03

Turn it on in chat

Select +, open Connectors, and enable Loop for the conversation.

ChatGPT · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP

https://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp

Step 01

Open MCP settings

On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
Step 02

Add the URL

Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Loop URL.
Step 03

Save and start

Save the connection and enable Loop in your conversation. Desktop may ask you to restart once.

Cursor · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "loop": {
      "url": "https://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp"
    }
  }
}

Step 01

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
Step 02

Add the server config

Paste the JSON configuration above into the mcp.json file that opens
Step 03

Save the file

Cursor will automatically detect the new Connector
Step 04

Start using Loop

Open Agent mode in chat and ask: "Using Loop, help me...". 10 tools available

VS Code Copilot · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "loop": {
      "url": "https://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp"
    }
  }
}

Step 01

Create MCP config

Create a .vscode/mcp.json file in your project root
Step 02

Add the server config

Paste the JSON configuration above
Step 03

Enable Agent mode

Open GitHub Copilot Chat and switch to Agent mode using the dropdown
Step 04

Start using Loop

Ask Copilot: "Using Loop, help me...". 10 tools available

Windsurf · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "loop": {
      "url": "https://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp"
    }
  }
}

Step 01

Open MCP Settings

Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Step 02

Add the server

Paste the JSON configuration above into mcp_config.json
Step 03

Save and reload

Windsurf will detect the new server automatically
Step 04

Start using Loop

Open Cascade and ask: "Using Loop, help me...". 10 tools available

Cline · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "loop": {
      "url": "https://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp"
    }
  }
}

Step 01

Open Cline MCP Settings

Click the Connectors icon in the Cline sidebar panel
Step 02

Add remote server

Click "Add Connector" and paste the configuration above
Step 03

Enable the server

Toggle the server switch to ON
Step 04

Start using Loop

Ask Cline: "Using Loop, help me...". 10 tools available

Claude Code · Terminal command

Official guide ↗

Advanced setup

claude mcp add loop --transport http "https://edge.vinkius.com/vk_preview_QYPshzJRYz1Y0uM9xbNfWmYcaWWrIRfiFUkQ7i6X/mcp"

Step 01

Install Claude Code

Run npm install -g @anthropic-ai/claude-code if not already installed
Step 02

Add the Connector

Run the command above in your terminal
Step 03

Verify the connection

Run claude mcp to list connected servers, or type /mcp inside a session
Step 04

Start using Loop

Ask Claude: "Using Loop, show me...". 10 tools are ready

Where the request belongs

Work Loop can move forward.

Built around the request

This is for e-commerce store owners and support leads who are drowning in return emails and manual data entry. It's for the person who needs to know why sales are dipping and how to fix it without spending hours in a spreadsheet.

E-commerce Operations Manager

Tracks return rates and logistics trends to optimize inventory and warehouse workflows.

Customer Support Lead

Handles complex exchange requests and refund inquiries quickly to keep customer satisfaction high.

Product Manager

Analyzes sentiment metrics and feedback themes to prioritize the product roadmap.

Build the capability set

Each Connector adds new actions and data without changing how you work.

Browse Connectors

01 22 capabilities

Wootric

Manage Wootric customer feedback. track end users, survey responses, and declines directly from your AI agent.

View Connector

02 12 capabilities

SurveySparrow

Collect feedback with conversational surveys that feel like chat and boost completion rates across employee and customer programs.

View Connector

03 8 capabilities

Zenloop

Analyze NPS feedback and manage customer surveys via the Zenloop API.

View Connector

04 8 capabilities

Refiner

Survey your SaaS users with in-app micro-surveys that capture NPS, feature feedback, and churn signals at the perfect moment.

View Connector

05 10 capabilities

Nicereply

Measure customer satisfaction via Nicereply. track survey responses, ratings, and stats directly from your AI agent.

View Connector

06 10 capabilities

Medallia

Customer experience management via Medallia. track surveys, responses, and experience programs.

View Connector

Bring your own AI

Change the model, client or framework. Keep Loop connected.

Claude
ChatGPT
Gemini
Cursor
VS Code
Windsurf
ZCode
Cline
Zed
Continue
Kiro
Roo Code
Zencoder
Goose
Void
Augment Code
Amp
Qodo
Tabnine
Pieces
Sourcegraph Cody
JetBrains
Warp
Amazon Q
Antigravity
BoltAI
Raycast
Jan
LM Studio
AnythingLLM
Open WebUI
Msty
Cherry Studio
LibreChat
TypingMind
Chorus
5ire
n8n
LangChain
LlamaIndex
CrewAI
Vercel AI SDK

Before you connect

Questions about Loop.

The practical details behind the request, access and result.

Does Loop MCP help with e-commerce returns?

Yes, it lets your agent see return statuses, reason codes, and exchange progress directly from your Loop account.

Can I use Loop MCP to see refund history?

You can ask your agent to pull up any customer's refund history, including the specific amounts and current processing status.

How does Loop MCP handle customer feedback?

It can list feedback items, show recurring themes, and pull sentiment metrics to give you a clear picture of what customers think.

Can my agent add notes to Loop?

Yes, your agent can use the feedback capabilities to add internal notes to specific items, keeping your team's context updated.

Does Loop MCP work with Claude or Cursor?

It works with any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.

Can I see developer tickets with Loop MCP?

Yes, it can list and show details for AI-generated developer tickets, helping you bridge the gap between feedback and fixes.

Can I track return requests and process exchanges?

Yes. Browse all return requests with status, reason codes, and product details. Track exchanges and new order fulfillment.

Can I analyze return trends and reasons?

Yes. Access return rates, top return reasons, product-level return analytics, and trend data over time.

What API does Loop use?

Bearer authentication against loop.solve-studio.co/api/v1.

One connection away

Give your agent a direct line to Loop.

Connect Loop once. Keep it beside 5,900+ managed Connectors when the next task needs more.

Explore every Connector No credit card required · Free tier available

Loop for E-commerce Returns Management

You get a direct line to your Loop data without leaving your AI chat interface.

Spotting a product defect

Handling a VIP return

Planning the roadmap

Add internal note

Get feedback details

Get me

Get sentiment metrics

Get ticket details

List feedback

List projects

List feedback sources

List feedback themes

List dev tickets

Open Connectors

Add the URL

Turn it on in chat

Open MCP settings

Add the URL

Save and start

Open MCP Settings

Add the server config

Save the file

Start using Loop

Create MCP config

Add the server config

Enable Agent mode

Start using Loop

Open MCP Settings

Add the server

Save and reload

Start using Loop

Open Cline MCP Settings

Add remote server

Enable the server

Start using Loop

Install Claude Code

Add the Connector

Verify the connection

Start using Loop

E-commerce Operations Manager

Customer Support Lead

Product Manager

Wootric

SurveySparrow

Zenloop

Refiner

Nicereply

Medallia

Give your agent a direct line to Loop.