How to Use the 8x8 Work MCP in Claude Code

Q: How do I add the 8x8 Work MCP Server to Claude Code?

Run the command claude mcp add --transport http 8x8-work -- . This registers the server in your config file instantly.

Q: How does Claude Code display 8x8 Work queue metrics?

Claude Code queries listringgroups and prints the queue analytics as clean terminal text. You see hold times and call counts directly in your standard output.

Run terminal-based phone system audits in Claude Code with live 8x8 Work tools.

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Connect 8x8 Work MCP to Claude Code

Create your Vinkius account to connect 8x8 Work to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup 8x8 Work with Claude Code

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Pipe raw call logs directly to your command line

Claude Code runs `list_call_records` to grab your latest phone logs directly inside your terminal session. You can pipe this output into grep, awk, or local text files for instant analysis. This setup replaces slow web portal exports. You get raw, clean JSON call details in seconds, letting you diagnose phone routing issues right from your shell.

Run headless extension audits in Claude Code

Claude Code calls `get_extension_summary` to pull agent metrics across your phone network. Running this command lets you audit performance without opening a browser. You can script these checks to run as cron jobs or terminal scripts. The agent formats the output into clean text, giving you quick terminal updates on extension activity.

Query ring group metrics via this MCP Server

Claude Code runs `list_ring_groups` directly from your shell to monitor call queues. It displays hold times and call volumes without requiring any graphical interface. This terminal-first approach lets you check queue health while working on servers. You get direct access to queue performance metrics without leaving your SSH session.

Setup guide

Set up 8x8 Work MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see 8x8-work-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest 8x8 Work transactions." It will automatically discover and invoke the available 8x8 Work tools.

Terminal

claude mcp add --transport http 8x8-work-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the 8x8 Work MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "8x8-work-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by 8x8 Work. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about 8x8 Work MCP in Claude Code

Run the command `claude mcp add --transport http 8x8-work -- `. This registers the server in your config file instantly.

Yes, you can pipe Claude Code outputs to other command-line utilities. The agent uses `list_call_records` to feed phone metrics directly into your local bash scripts.

Claude Code queries `list_ring_groups` and prints the queue analytics as clean terminal text. You see hold times and call counts directly in your standard output.

Yes, this MCP server supports HTTP transport, allowing your automated scripts to query phone metrics. You can run nightly audits or trigger alerts based on extension performance.

Vinkius uses secure V8 isolates to run the server, ensuring your call logs and extension data are never cached. Your API tokens and telephone metrics remain fully encrypted during transit.

Use it with your favorite AI tools

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