How to Use the 8x8 Work MCP in Windsurf

Q: How do I set up the 8x8 Work integration inside Windsurf?

Open your /.codeium/windsurf/mcpconfig.json file and add the server configuration under the mcpServers key. Once you refresh your Windsurf panel, Cascade discovers the MCP tools.

Q: How does Windsurf display 8x8 Work call records?

Cascade reads raw JSON from listcallrecords and formats it into markdown tables or lists right in your chat. You get readable logs without leaving your editor.

Q: What tools does this MCP server expose to Cascade?

You get three specialized tools: listcallrecords for raw call logs, getextensionsummary for individual performance, and listringgroups for queue metrics.

Get instant phone system audits inside Windsurf by letting Cascade chain your 8x8 Work analytics tools.

See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

MCP Servers - Free for Subscribers

Connect 8x8 Work MCP to Windsurf

Create your Vinkius account to connect 8x8 Work to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

GDPR Free for Subscribers

Setup 8x8 Work with Windsurf

Ask AI about this MCP

ChatGPT

Claude

Perplexity

Audit call spikes with Cascade and the 8x8 Work MCP Server

Cascade takes your request to find phone congestion and runs `list_call_records` to pull raw logs. It filters the timestamps, calculates the peak hours, and identifies which extensions took the hit. You do not need to prompt this step-by-step. The agent handles the API calls, cleans up the data, and presents a clean table of your highest-traffic hours directly in your workspace.

Pinpoint underperforming phone queues instantly

Cascade invokes `list_ring_groups` to pull live queue metrics when queue times drag. This tool isolates the groups with the longest hold times and cross-references them against active agent counts. Instead of exporting CSVs from your 8x8 portal, you get a direct list of struggling queues. Your agent maps out the bottlenecks so you can adjust staffing before your customers complain.

Map individual agent output automatically

Cascade triggers `get_extension_summary` for every single extension in a list you provide. It parses total talk time and missed calls to build an instant performance leaderboard. The agent handles the repetitive querying, so you do not have to copy-paste extension IDs. You get a clear picture of who is handling the call volume and who is falling behind.

Setup guide

Set up 8x8 Work MCP in Windsurf

Prerequisites

Windsurf IDE installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open ~/.codeium/windsurf/mcp_config.json.
2

Add the 8x8 Work MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Refresh MCPs

Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
4

Verify in Cascade

Start a new Cascade conversation and ask something like "Show my 8x8 Work payment history." If connected, Cascade will call the 8x8 Work tools directly. You will see a green dot next to the server name in the MCP panel.

mcp_config.json

{
  "mcpServers": {
    "8x8-work-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by 8x8 Work. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Connect 8x8 Work now

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about 8x8 Work MCP in Windsurf

Open your ~/.codeium/windsurf/mcp_config.json file and add the server configuration under the mcpServers key. Once you refresh your Windsurf panel, Cascade discovers the MCP tools.

Yes, Cascade does this without prompting. It uses the MCP server to combine `list_call_records` and `get_extension_summary` to trace a missed call back to a specific agent's performance in one run.

Cascade reads raw JSON from `list_call_records` and formats it into markdown tables or lists right in your chat. You get readable logs without leaving your editor.

You get three specialized tools: `list_call_records` for raw call logs, `get_extension_summary` for individual performance, and `list_ring_groups` for queue metrics.

Your call logs and extension summaries stay local to your Windsurf session. Vinkius runs the server in an isolated sandbox, meaning your business phone metrics are never used for training models.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript