How to Use the BoldDesk MCP in Claude Code

Q: How do I add the BoldDesk MCP server to Claude Code?

Use the claude mcp add command in your terminal. Point it to the server URL and the tools will be ready to call.

Q: Can I list BoldDesk tickets in a Claude Code script?

Yes. The listtickets tool provides the data in a format you can parse. It’s perfect for CI/CD status reporting.

Run BoldDesk operations from your terminal with Claude Code.

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Connect BoldDesk MCP to Claude Code

Create your Vinkius account to connect BoldDesk to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup BoldDesk with Claude Code

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Terminal-based BoldDesk ticket management

Run `list_tickets` directly in your shell to see what needs attention. Claude Code brings the data right to your terminal session. You can pipe the output into other scripts to automate your triage. It's built for engineers who prefer the command line.

Claude Code automates BoldDesk replies

Use `reply_to_ticket` as part of your post-build script. It sends the update once your tests pass successfully. It's a clean way to close the loop on customer issues. No browser window required.

Search BoldDesk agents via CLI

Query your team roster with `list_agents` to find the right person for a ticket. Claude Code shows the details in plain text. You can use `get_agent` to check specific status or contact info. It keeps your workflow inside the terminal.

Setup guide

Set up BoldDesk MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see bolddesk-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest BoldDesk transactions." It will automatically discover and invoke the available BoldDesk tools.

Terminal

claude mcp add --transport http bolddesk-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

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Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the BoldDesk MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "bolddesk-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by BoldDesk. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about BoldDesk MCP in Claude Code

Use the `claude mcp add` command in your terminal. Point it to the server URL and the tools will be ready to call.

Yes. The `list_tickets` tool provides the data in a format you can parse. It’s perfect for CI/CD status reporting.

It does. Claude Code executes the tools in a headless environment. You can script the entire ticket lifecycle.

Your credentials are kept in your local config file. The server uses those to authenticate requests without exposing them to us.

The server returns an error. Claude Code will show you the exact response so you can fix your command parameters.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

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