How to Use the BoldDesk MCP in Windsurf
Stop switching tabs. Let Windsurf handle your BoldDesk tickets directly from your editor.
Works with every AI agent you already use
…and any MCP-compatible client
Connect BoldDesk MCP to Windsurf
Create your Vinkius account to connect BoldDesk to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.
Windsurf manages support tickets
Cascade reads your open files and triggers `create_ticket` or `update_ticket` based on the code you're looking at. It saves you from digging through the dashboard just to log a bug. You'll see the agent pull ticket summaries using `get_ticket` before it even starts writing a fix. It keeps the context local and the work moving.
Direct agent and contact lookup
Use `list_agents` and `list_contacts` to find out who owns a specific issue. Windsurf pulls this data into your active session so you don't have to leave your code. Getting details on a person is fast with `get_agent`. The IDE knows exactly who to tag when a priority item hits your queue.
Respond to customers inside Windsurf
Use `reply_to_ticket` to send updates to customers without touching a browser. The tool keeps your communication tied to the specific ticket ID. Add private notes with `add_ticket_note` for your team. Windsurf handles the connection so you can focus on the technical details.
Set up BoldDesk MCP in Windsurf
Prerequisites
- Windsurf IDE installed (macOS, Windows, or Linux)
- Active Vinkius subscription with a valid endpoint token
- 1
Open MCP configuration
Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open
~/.codeium/windsurf/mcp_config.json. - 2
Add the BoldDesk MCP
Paste the JSON snippet shown on the right into the
mcpServersobject. Replace[YOUR_TOKEN_HERE]with your endpoint token from cloud.vinkius.com. - 3
Refresh MCPs
Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
- 4
Verify in Cascade
Start a new Cascade conversation and ask something like "Show my BoldDesk payment history." If connected, Cascade will call the BoldDesk tools directly. You will see a green dot next to the server name in the MCP panel.
{
"mcpServers": {
"bolddesk-mcp": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by BoldDesk. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
Why Choose Vinkius
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Real-time monitoring
Live
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Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.
Built-in savings
60%
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Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.
Single dashboard
One
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Every tool your AI connects to, managed from a single screen. One account, complete control.
Common questions about BoldDesk MCP in Windsurf
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
Start using the BoldDesk MCP today
We host it, we monitor it, we maintain it. You just paste one token.
