Can I check the status of a customer's onboarding journey?

Yes! Use the `get_journey` tool with the Journey ID. Your agent will fetch the current stage and completed activities for that specific customer journey.

How do I see which team is assigned to a specific support case?

Simply ask the agent to `get_issue` and provide the Issue ID. It will retrieve the case details, including the assigned team and its current status in the ecosystem.

Does the integration allow creating new support issues?

Currently, the toolset is focused on querying and monitoring (Read-Only). You can list and inspect journeys, teams, and issues, but creating new records must be done through the OvationCXM platform for full workflow control.

BoomTown (OvationCXM) MCP Server for Google ADK 10 tools — connect in under 2 minutes

Name: BoomTown (OvationCXM)
Availability: InStock
Author: Vinkius

google.github.io/adk-docs/tools/mcp-tools

Built by Vinkius GDPR 10 Tools SDK

Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add BoomTown (OvationCXM) as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

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Vinkius supports streamable HTTP and SSE.

python

from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
    StreamableHTTPConnectionParams,
)

# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
    connection_params=StreamableHTTPConnectionParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
    )
)

agent = Agent(
    model="gemini-2.5-pro",
    name="boomtown_ovationcxm_agent",
    instruction=(
        "You help users interact with BoomTown (OvationCXM) "
        "using 10 available tools."
    ),
    tools=[mcp_tools],
)

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Ed25519Audit chain

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Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About BoomTown (OvationCXM) MCP Server

Connect your OvationCXM (BoomTown) account to any AI agent and orchestrate your customer onboarding, support, and journey workflows through natural conversation.

Google ADK natively supports BoomTown (OvationCXM) as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 10 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.

What you can do

Journey Orchestration — List and retrieve detailed information for customer journeys, stages, and activities.
Team & Org Management — Access and monitor internal and partner support teams and organizations.
Issue Tracking — Query and inspect support cases and issues across the ecosystem.
Customer Intelligence — Retrieve detailed customer profiles and end-user data managed within CXMEngine.
Real-time Monitoring — Audit journey progress and team assignments directly from your workspace.

The BoomTown (OvationCXM) MCP Server exposes 10 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect BoomTown (OvationCXM) to Google ADK via MCP

Follow these steps to integrate the BoomTown (OvationCXM) MCP Server with Google ADK.

Install Google ADK

Run pip install google-adk

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

Create the agent

Save the code above and integrate into your ADK workflow

Explore tools

The agent will discover 10 tools from BoomTown (OvationCXM) via MCP

Why Use Google ADK with the BoomTown (OvationCXM) MCP Server

Google ADK provides unique advantages when paired with BoomTown (OvationCXM) through the Model Context Protocol.

Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution

Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with BoomTown (OvationCXM)

Production-ready features like session management, evaluation, and deployment come built-in. not bolted on

Seamless integration with Google Cloud services means you can combine BoomTown (OvationCXM) tools with BigQuery, Vertex AI, and Cloud Functions

BoomTown (OvationCXM) + Google ADK Use Cases

Practical scenarios where Google ADK combined with the BoomTown (OvationCXM) MCP Server delivers measurable value.

Enterprise data agents: ADK agents query BoomTown (OvationCXM) and cross-reference results with internal databases for comprehensive analysis

Multi-modal workflows: combine BoomTown (OvationCXM) tool responses with Gemini's vision and language capabilities in a single agent

Automated compliance checks: schedule ADK agents to query BoomTown (OvationCXM) regularly and flag policy violations or configuration drift

Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including BoomTown (OvationCXM)

BoomTown (OvationCXM) MCP Tools for Google ADK (10)

These 10 tools become available when you connect BoomTown (OvationCXM) to Google ADK via MCP:

get_customer

Get details of a specific customer

get_issue

Get details of a specific issue

get_journey

Get details of a specific journey

get_organization

Get details of a specific organization

get_team

Get details of a specific team

list_customers

List all customers/end-users

list_issues

List all support issues/cases

list_journeys

List all customer journeys

list_organizations

List all organizations

list_teams

List all support teams

Example Prompts for BoomTown (OvationCXM) in Google ADK

Ready-to-use prompts you can give your Google ADK agent to start working with BoomTown (OvationCXM) immediately.

"List all active customer journeys."

"Show the details for support issue case_99283."

"List all organizations in my ecosystem."

Troubleshooting BoomTown (OvationCXM) MCP Server with Google ADK

Common issues when connecting BoomTown (OvationCXM) to Google ADK through the Vinkius, and how to resolve them.

McpToolset not found

Update: pip install --upgrade google-adk

BoomTown (OvationCXM) + Google ADK FAQ

Common questions about integrating BoomTown (OvationCXM) MCP Server with Google ADK.

How does Google ADK connect to MCP servers?

Import the MCP toolset class and pass the server URL. ADK discovers and registers all tools automatically, making them available to your agent's tool-use loop.

Can ADK agents use multiple MCP servers?

Yes. Declare multiple MCP tool providers in your agent configuration. ADK merges all tool schemas and the agent can call tools from any server in a single turn.

Which Gemini models work best with MCP tools?

Gemini 2.0 Flash and Pro models both support function calling required for MCP tools. Flash is recommended for latency-sensitive use cases, Pro for complex reasoning.