Can I check the status of a customer's onboarding journey?

Yes! Use the `get_journey` tool with the Journey ID. Your agent will fetch the current stage and completed activities for that specific customer journey.

How do I see which team is assigned to a specific support case?

Simply ask the agent to `get_issue` and provide the Issue ID. It will retrieve the case details, including the assigned team and its current status in the ecosystem.

Does the integration allow creating new support issues?

Currently, the toolset is focused on querying and monitoring (Read-Only). You can list and inspect journeys, teams, and issues, but creating new records must be done through the OvationCXM platform for full workflow control.

BoomTown (OvationCXM) MCP Server for Windsurf 10 tools — connect in under 2 minutes

Name: BoomTown (OvationCXM)
Availability: InStock
Author: Vinkius

docs.windsurf.com/windsurf/mcp

Built by Vinkius GDPR 10 Tools IDE

Windsurf brings agentic AI coding to a purpose-built IDE. Connect BoomTown (OvationCXM) through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.

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Classic Setup·json

{
  "mcpServers": {
    "boomtown-ovationcxm": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About BoomTown (OvationCXM) MCP Server

Connect your OvationCXM (BoomTown) account to any AI agent and orchestrate your customer onboarding, support, and journey workflows through natural conversation.

Windsurf's Cascade agent chains multiple BoomTown (OvationCXM) tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 10 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.

What you can do

Journey Orchestration — List and retrieve detailed information for customer journeys, stages, and activities.
Team & Org Management — Access and monitor internal and partner support teams and organizations.
Issue Tracking — Query and inspect support cases and issues across the ecosystem.
Customer Intelligence — Retrieve detailed customer profiles and end-user data managed within CXMEngine.
Real-time Monitoring — Audit journey progress and team assignments directly from your workspace.

The BoomTown (OvationCXM) MCP Server exposes 10 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect BoomTown (OvationCXM) to Windsurf via MCP

Follow these steps to integrate the BoomTown (OvationCXM) MCP Server with Windsurf.

Open MCP Settings

Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"

Add the server

Paste the JSON configuration above into mcp_config.json

Save and reload

Windsurf will detect the new server automatically

Start using BoomTown (OvationCXM)

Open Cascade and ask: "Using BoomTown (OvationCXM), help me...". 10 tools available

Why Use Windsurf with the BoomTown (OvationCXM) MCP Server

Windsurf provides unique advantages when paired with BoomTown (OvationCXM) through the Model Context Protocol.

Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention

Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively

JSON-based configuration means zero code changes: paste a URL, reload, and all 10 tools are immediately available

Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts

BoomTown (OvationCXM) + Windsurf Use Cases

Practical scenarios where Windsurf combined with the BoomTown (OvationCXM) MCP Server delivers measurable value.

Automated code generation: ask Cascade to fetch data from BoomTown (OvationCXM) and generate models, types, or handlers based on real API responses

Live debugging: query BoomTown (OvationCXM) tools mid-session to inspect production data while debugging without leaving the editor

Documentation generation: pull schema information from BoomTown (OvationCXM) and have Cascade generate comprehensive API docs automatically

Rapid prototyping: combine BoomTown (OvationCXM) data with Cascade's code generation to scaffold entire features in minutes

BoomTown (OvationCXM) MCP Tools for Windsurf (10)

These 10 tools become available when you connect BoomTown (OvationCXM) to Windsurf via MCP:

get_customer

Get details of a specific customer

get_issue

Get details of a specific issue

get_journey

Get details of a specific journey

get_organization

Get details of a specific organization

get_team

Get details of a specific team

list_customers

List all customers/end-users

list_issues

List all support issues/cases

list_journeys

List all customer journeys

list_organizations

List all organizations

list_teams

List all support teams

Example Prompts for BoomTown (OvationCXM) in Windsurf

Ready-to-use prompts you can give your Windsurf agent to start working with BoomTown (OvationCXM) immediately.

"List all active customer journeys."

"Show the details for support issue case_99283."

"List all organizations in my ecosystem."

Troubleshooting BoomTown (OvationCXM) MCP Server with Windsurf

Common issues when connecting BoomTown (OvationCXM) to Windsurf through the Vinkius, and how to resolve them.

Server not connecting

Check Settings → MCP for the server status. Try toggling it off and on.

BoomTown (OvationCXM) + Windsurf FAQ

Common questions about integrating BoomTown (OvationCXM) MCP Server with Windsurf.

How does Windsurf discover MCP tools?

Windsurf reads the mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.

Can Cascade chain multiple MCP tool calls?

Yes. Cascade is an agentic system. it can plan and execute multi-step workflows, calling several tools in sequence to accomplish complex tasks without manual prompting between steps.

Does Windsurf support multiple MCP servers?

Yes. Add as many servers as needed in mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.