How to Use the Chatwoot MCP in Claude Code

Q: How do I add the Chatwoot MCP Server to Claude Code?

Run claude mcp add --transport http vinkius-chatwoot -- in your terminal. Make sure you put the transport flags before the server name.

Q: Can Claude Code fetch Chatwoot tickets inside a shell script?

Yes. You trigger the agent headlessly and it runs listwootconversations. You can pipe the resulting JSON directly into jq or another script.

Pipe Chatwoot data directly into your terminal scripts with Claude Code to automate customer support alerts.

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Connect Chatwoot MCP to Claude Code

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Setup Chatwoot with Claude Code

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Perplexity

Automate ticket alerts in your terminal

Running cron jobs for unread messages is a massive pain if you write the API wrappers yourself. You can just pipe commands to your CLI agent and let it run `list_woot_conversations` to check for stale tickets. The agent filters out the noise. It targets specific queues using `list_chatwoot_inboxes` and outputs a clean list of urgent issues. You can pipe that output straight into a Slack webhook or a daily email digest.

Investigate users with Claude Code

Whenever a high-priority bug drops, you need the reporter's context fast. Typing a quick command tells your agent to execute `get_contact_details` and dump the user profile right into your shell. Digging deeper takes one more prompt. The agent fires `get_chat_history` to pull the raw message logs. You read the exact transcript in your terminal without touching a mouse or opening a dashboard.

Push automated replies via CI/CD

Deploying a hotfix means you have to update everyone who complained about the bug. You can add a step in your GitHub Actions pipeline that tells this MCP Server to notify affected users. The script queries the issue, and the agent runs `send_chat_message` to blast out the update. It then runs `list_support_agents` to assign the tickets back to the human team for follow-up.

Setup guide

Set up Chatwoot MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see chatwoot-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Chatwoot transactions." It will automatically discover and invoke the available Chatwoot tools.

Terminal

claude mcp add --transport http chatwoot-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Chatwoot MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "chatwoot-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Chatwoot. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Chatwoot MCP in Claude Code

Run `claude mcp add --transport http vinkius-chatwoot -- ` in your terminal. Make sure you put the transport flags before the server name.

Yes. You trigger the agent headlessly and it runs `list_woot_conversations`. You can pipe the resulting JSON directly into `jq` or another script.

You just pass the target conversation ID and your message text to the agent. It executes `send_chat_message` and returns the success confirmation to stdout.

Ask your terminal agent to pull the staff list. It triggers `list_support_agents` and prints out the names and IDs.

Your contact details and message transcripts pass through a zero-trust V8 isolate. Vinkius drops the environment as soon as the MCP connection closes, leaving no trace.

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