How to Use the Cloopen / 容联云 MCP in CrewAI

Q: How do I add the Cloopen / 容联云 MCP Server to a CrewAI agent?

Pass your Vinkius server URL directly into the mcps array of your Agent definition. This immediately gives that specific agent access to tools like sendsms and listcallback.

Q: Can multiple CrewAI agents share the same Cloopen / 容联云 tools?

Yes. You can expose tools like querysms to both your tracker agent and your reporter agent, allowing them to collaborate on delivery reports.

Q: How do I restrict a CrewAI agent from calling Cloopen / 容联云 IVR configurations?

Use MCPServerHTTP from crewai.mcp with a toolfilter to only expose SMS tools, blocking access to getivr for that specific agent.

Run multi-agent communication crews that manage Cloopen / 容联云 SMS campaigns and voice alerts autonomously.

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Connect Cloopen / 容联云 MCP to CrewAI

Create your Vinkius account to connect Cloopen / 容联云 to CrewAI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Cloopen / 容联云 with CrewAI

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Autonomous Campaign Auditing and SMS Dispatch

The `send_sms` and `list_templates` tools allow your CrewAI agents to run complete SMS marketing campaigns without human intervention. One specialized agent drafts the message variables, while a compliance agent checks the active templates to ensure formatting matches carrier rules. Once verified, the dispatch agent fires the message. This division of labor prevents formatting issues and keeps your outbound SMS campaigns aligned with Chinese telecom standards.

Automated IVR Routing and App Configuration

The `get_ivr` and `get_app` tools give your CrewAI operations team full visibility into your active voice menus and application settings. Your monitoring agent queries these endpoints to verify that support hotlines are pointing to the correct systems. If a mismatch is found, the agent flags the discrepancy for the supervisor. This setup allows your crew to run continuous infrastructure checks on your communication pipelines.

Intelligent Callback Dispatch via MCP Server

The `list_callback` and `list_landing_calls` tools enable automated voice escalations when high-priority system alerts are triggered. In a CrewAI setup, an on-call agent monitors system health, while a dispatch agent triggers voice calls to engineers when critical metrics spike. The crew manages the escalation ladder. If the first engineer does not answer, the agent initiates a landing call with a pre-recorded voice code to the secondary contact.

Setup guide

Set up Cloopen / 容联云 MCP in CrewAI

Prerequisites

Python 3.10+ installed
crewai package (pip install crewai)
Active Vinkius subscription with a valid endpoint token

1

Install CrewAI
Run pip install crewai to install the framework. MCP support is built-in via the mcps parameter.
2

Add the MCP URL to your agent
Pass your Vinkius endpoint directly to the mcps list. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. CrewAI handles tool discovery and caching automatically.
3

Kick off your crew
Create a Crew with your agent and tasks. Call crew.kickoff() — the agent will automatically invoke Cloopen / 容联云 tools as needed.

crew.py

from crewai import Agent, Task, Crew

agent = Agent(
    role="Cloopen / 容联云 Analyst",
    goal="Access and analyze Cloopen / 容联云 data via MCP.",
    backstory="Expert analyst with direct Cloopen / 容联云 access.",
    mcps=[
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    ],
)

task = Task(
    description="List recent Cloopen / 容联云 transactions",
    agent=agent,
    expected_output="A summary of recent activity",
)

crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result)

Get your connection token →

Prerequisites

Python 3.10+ installed
crewai + crewai-tools packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run pip install crewai crewai-tools. The MCPServerAdapter handles lifecycle management and tool conversion.
2

Connect with MCPServerAdapter
Use MCPServerAdapter as a context manager with SseServerParameters pointing to your Vinkius endpoint. The adapter automatically manages connection lifecycle.
3

Assign tools and run
Pass the returned mcp_tools to your agent's tools parameter. The adapter converts MCP tools to native BaseTool objects compatible with all CrewAI agents.

crew.py

from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
from mcp import SseServerParameters

server_params = SseServerParameters(
    url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
)

with MCPServerAdapter(server_params) as mcp_tools:
    agent = Agent(
        role="Cloopen / 容联云 Analyst",
        goal="Access and analyze Cloopen / 容联云 data via MCP.",
        backstory="Expert analyst with direct Cloopen / 容联云 access.",
        tools=mcp_tools,
    )

    task = Task(
        description="List recent Cloopen / 容联云 transactions",
        agent=agent,
        expected_output="A summary of recent activity",
    )

    crew = Crew(agents=[agent], tasks=[task])
    result = crew.kickoff()
    print(result)

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Cloopen / 容联云. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Cloopen / 容联云 MCP in CrewAI

Pass your Vinkius server URL directly into the `mcps` array of your Agent definition. This immediately gives that specific agent access to tools like `send_sms` and `list_callback`.

Yes. You can expose tools like `query_sms` to both your tracker agent and your reporter agent, allowing them to collaborate on delivery reports.

Use `MCPServerHTTP` from `crewai.mcp` with a `tool_filter` to only expose SMS tools, blocking access to `get_ivr` for that specific agent.

Yes. CrewAI connects to Vinkius over Streamable HTTP or SSE, handling the connection lifecycle in the background so your agents can focus on executing tasks.

Vinkius processes all MCP parameters in an ephemeral V8 sandbox, ensuring phone numbers and SMS content are never cached or logged on external servers.

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