How to Use the Cloopen / 容联云 MCP in Mastra AI

Q: Can Mastra AI automatically retry a failed Cloopen / 容联云 landing call?

Yes. You can wrap the listlandingcalls tool in a Mastra workflow step with custom retry logic. If the carrier network is busy, Mastra executes exponential backoff before trying the voice broadcast again.

Q: How do I require human approval before Mastra AI sends a Cloopen / 容联云 SMS?

Set requireToolApproval to true on your Mastra agent configuration for the sendsms tool. This pauses the workflow and waits for an admin signature before the text message is dispatched to the carrier.

Build resilient, self-healing communication workflows with Mastra AI and the Cloopen / 容联云 MCP Server.

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Connect Cloopen / 容联云 MCP to Mastra AI

Create your Vinkius account to connect Cloopen / 容联云 to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Cloopen / 容联云 with Mastra AI

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Automated Voice Code Failover Workflows

The `list_voice_codes` tool fires voice-based verification codes when SMS delivery fails during user registration. Within a Mastra AI workflow, you can set up a conditional branch that monitors your text messages. If `query_sms` returns a failed status, the workflow automatically switches gears. Mastra triggers the voice code tool, ensuring the user gets their code via phone call without you writing manual retry code.

Smart Callback Escalations with Mastra AI

The `list_callback` tool connects two phone numbers for a live voice call, which Mastra AI triggers based on custom application events. If an urgent customer ticket remains open, your agent initiates a callback between the customer and an available agent. Mastra handles the state machine for these calls. If the first attempt fails, the built-in backoff engine waits and retries the connection, logging the results directly to your system database.

Automated SMS Template Management via MCP Server

The `list_templates` and `send_sms` tools allow your agent to audit your active SMS templates before dispatching notifications to Chinese users. Mastra AI uses these tools to match outbound messages against approved templates. This prevents API rejection errors. Your agent checks the template list, selects the matching ID, and populates the variables, keeping your automated messaging pipeline running without manual oversight.

Setup guide

Set up Cloopen / 容联云 MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All Cloopen / 容联云 tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "cloopen-mcp-client",
  servers: {
    "cloopen-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "Cloopen / 容联云 Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to Cloopen / 容联云 tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent Cloopen / 容联云 transactions"
);
console.log(result.text);

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Cloopen / 容联云. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Cloopen / 容联云 MCP in Mastra AI

Instantiate the client pointing to your Vinkius URL, then spread `mcpClient.listTools()` into your Mastra agent definition. This exposes the entire suite of SMS and call tools to your workflow.

Yes. You can wrap the `list_landing_calls` tool in a Mastra workflow step with custom retry logic. If the carrier network is busy, Mastra executes exponential backoff before trying the voice broadcast again.

Set `requireToolApproval` to true on your Mastra agent configuration for the `send_sms` tool. This pauses the workflow and waits for an admin signature before the text message is dispatched to the carrier.

Yes. Mastra automatically detects the transport type from the Vinkius endpoint, whether it is Streamable HTTP or SSE, so you do not have to write transport adapter logic.

Your API keys reside in Vinkius's zero-trust MCP environment, meaning the Mastra agent only sends tool calls and never touches your raw Cloopen credentials. All voice logs and SMS text payloads remain inside ephemeral execution memory.

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