ConnectWise MCP Server for Claude Code 9 tools — connect in under 2 minutes
Claude Code is Anthropic's agentic CLI for terminal-first development. Add ConnectWise as an MCP server in one command and Claude Code will discover every tool at runtime. ideal for automation pipelines, CI/CD integration, and headless workflows via Vinkius.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install ConnectWise and 2,500+ MCP Servers from a single visual interface.
# Your Vinkius token. get it at cloud.vinkius.com
claude mcp add connectwise --transport http "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About ConnectWise MCP Server
Empower your conversational AI with deep integration into ConnectWise Manage (PSA). Enhance technical support operations by enabling your agent to triage issues, update existing service tickets, and retrieve critical client environment data without leaving your conversational interface.
Claude Code registers ConnectWise as an MCP server in a single terminal command. Once connected, Claude Code discovers all 9 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where ConnectWise data drives decisions without human intervention.
What you can do
- Ticketing Operations — Rapidly inspect queue statuses, assign incoming tickets, or update internal notes naturally.
- Asset & Configuration Retrieval — Look up devices, configurations, and agreements associated with a specific managed client.
- Billing & Time Entries — Log billable technical time or adjust status workflows directly through the chat.
The ConnectWise MCP Server exposes 9 tools through the Vinkius. Connect it to Claude Code in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect ConnectWise to Claude Code via MCP
Follow these steps to integrate the ConnectWise MCP Server with Claude Code.
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
Add the MCP Server
Run the command above in your terminal
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
Start using ConnectWise
Ask Claude: "Using ConnectWise, show me...". 9 tools are ready
Why Use Claude Code with the ConnectWise MCP Server
Claude Code provides unique advantages when paired with ConnectWise through the Model Context Protocol.
Single-command setup: `claude mcp add` registers the server instantly. no config files to edit or applications to restart
Terminal-native workflow means MCP tools integrate seamlessly into shell scripts, CI/CD pipelines, and automated DevOps tasks
Claude Code runs headlessly, enabling unattended batch processing using ConnectWise tools in cron jobs or deployment scripts
Built by the same team that created the MCP protocol, ensuring first-class compatibility and the fastest adoption of new protocol features
ConnectWise + Claude Code Use Cases
Practical scenarios where Claude Code combined with the ConnectWise MCP Server delivers measurable value.
CI/CD integration: embed ConnectWise tool calls in your deployment pipeline to validate configurations or fetch secrets before shipping
Headless batch processing: schedule Claude Code to query ConnectWise nightly and generate reports without human intervention
Shell scripting: pipe ConnectWise outputs into other CLI tools for data transformation, filtering, and aggregation
Infrastructure monitoring: run Claude Code in a cron job to query ConnectWise status endpoints and alert on anomalies
ConnectWise MCP Tools for Claude Code (9)
These 9 tools become available when you connect ConnectWise to Claude Code via MCP:
create_ticket
Create a new service ticket in ConnectWise Manage
get_company
Returns name, contact info, territory, and status. Retrieve detailed information about a specific company
get_ticket
Returns summary, priority, status, assigned member, and notes. Retrieve detailed information about a specific service ticket
list_companies
Use to discover company identifiers for ticket creation. Retrieve a list of companies/clients in ConnectWise
list_contacts
Use to find external contact details. Retrieve a list of individual contacts within companies
list_members
Retrieve a list of internal staff members
list_sales_activities
Retrieve a list of sales and service activities
list_service_tickets
Supports pagination via pageSize. Retrieve a list of service tickets from ConnectWise Manage
search_tickets_by_summary
Useful for finding tickets by keyword. Find service tickets matching a keyword in the summary
Example Prompts for ConnectWise in Claude Code
Ready-to-use prompts you can give your Claude Code agent to start working with ConnectWise immediately.
"Show me the top 3 open critical tickets currently on the 'Helpdesk' board."
"Enter a time entry of 1.5 hours for ticket #13988 with the notes 'Reconfigured firewall rules to establish stable VPN tunnels.' and mark the ticket as closed."
"Retrieve the billing details and active agreements for the client 'Globex Corporation' to prepare for an audit."
Troubleshooting ConnectWise MCP Server with Claude Code
Common issues when connecting ConnectWise to Claude Code through the Vinkius, and how to resolve them.
Command not found: claude
npm install -g @anthropic-ai/claude-codeConnection timeout
ConnectWise + Claude Code FAQ
Common questions about integrating ConnectWise MCP Server with Claude Code.
How do I add an MCP server to Claude Code?
claude mcp add --transport http "" in your terminal. Claude Code registers the server and discovers all tools immediately.Can Claude Code run MCP tools in headless mode?
How do I list all connected MCP servers?
claude mcp in your terminal to see all registered servers and their status, or type /mcp inside an active Claude Code session.Connect ConnectWise with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect ConnectWise to Claude Code
Get your token, paste the configuration, and start using 9 tools in under 2 minutes. No API key management needed.