ConnectWise MCP Server for Cline 9 tools — connect in under 2 minutes
Cline is an autonomous AI coding agent inside VS Code that plans, executes, and iterates on tasks. Wire ConnectWise through Vinkius and Cline gains direct access to every tool. from data retrieval to workflow automation. without leaving the terminal.
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Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install ConnectWise and 2,500+ MCP Servers from a single visual interface.
{
"mcpServers": {
"connectwise": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About ConnectWise MCP Server
Empower your conversational AI with deep integration into ConnectWise Manage (PSA). Enhance technical support operations by enabling your agent to triage issues, update existing service tickets, and retrieve critical client environment data without leaving your conversational interface.
Cline operates autonomously inside VS Code. it reads your codebase, plans a strategy, and executes multi-step tasks including ConnectWise tool calls without waiting for prompts between steps. Connect 9 tools through Vinkius and Cline can fetch data, generate code, and commit changes in a single autonomous run.
What you can do
- Ticketing Operations — Rapidly inspect queue statuses, assign incoming tickets, or update internal notes naturally.
- Asset & Configuration Retrieval — Look up devices, configurations, and agreements associated with a specific managed client.
- Billing & Time Entries — Log billable technical time or adjust status workflows directly through the chat.
The ConnectWise MCP Server exposes 9 tools through the Vinkius. Connect it to Cline in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect ConnectWise to Cline via MCP
Follow these steps to integrate the ConnectWise MCP Server with Cline.
Open Cline MCP Settings
Click the MCP Servers icon in the Cline sidebar panel
Add remote server
Click "Add MCP Server" and paste the configuration above
Enable the server
Toggle the server switch to ON
Start using ConnectWise
Ask Cline: "Using ConnectWise, help me...". 9 tools available
Why Use Cline with the ConnectWise MCP Server
Cline provides unique advantages when paired with ConnectWise through the Model Context Protocol.
Cline operates autonomously. it reads your codebase, plans a strategy, and executes multi-step tasks including MCP tool calls without step-by-step prompts
Runs inside VS Code, so you get MCP tool access alongside your existing extensions, terminal, and version control in a single window
Cline can create, edit, and delete files based on MCP tool responses, enabling end-to-end automation from data retrieval to code generation
Transparent execution: every tool call and file change is shown in Cline's activity log for full visibility and approval before committing
ConnectWise + Cline Use Cases
Practical scenarios where Cline combined with the ConnectWise MCP Server delivers measurable value.
Autonomous feature building: tell Cline to fetch data from ConnectWise and scaffold a complete module with types, handlers, and tests
Codebase refactoring: use ConnectWise tools to validate live data while Cline restructures your code to match updated schemas
Automated testing: Cline fetches real responses from ConnectWise and generates snapshot tests or mocks based on actual payloads
Incident response: query ConnectWise for real-time status and let Cline generate hotfix patches based on the findings
ConnectWise MCP Tools for Cline (9)
These 9 tools become available when you connect ConnectWise to Cline via MCP:
create_ticket
Create a new service ticket in ConnectWise Manage
get_company
Returns name, contact info, territory, and status. Retrieve detailed information about a specific company
get_ticket
Returns summary, priority, status, assigned member, and notes. Retrieve detailed information about a specific service ticket
list_companies
Use to discover company identifiers for ticket creation. Retrieve a list of companies/clients in ConnectWise
list_contacts
Use to find external contact details. Retrieve a list of individual contacts within companies
list_members
Retrieve a list of internal staff members
list_sales_activities
Retrieve a list of sales and service activities
list_service_tickets
Supports pagination via pageSize. Retrieve a list of service tickets from ConnectWise Manage
search_tickets_by_summary
Useful for finding tickets by keyword. Find service tickets matching a keyword in the summary
Example Prompts for ConnectWise in Cline
Ready-to-use prompts you can give your Cline agent to start working with ConnectWise immediately.
"Show me the top 3 open critical tickets currently on the 'Helpdesk' board."
"Enter a time entry of 1.5 hours for ticket #13988 with the notes 'Reconfigured firewall rules to establish stable VPN tunnels.' and mark the ticket as closed."
"Retrieve the billing details and active agreements for the client 'Globex Corporation' to prepare for an audit."
Troubleshooting ConnectWise MCP Server with Cline
Common issues when connecting ConnectWise to Cline through the Vinkius, and how to resolve them.
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ConnectWise + Cline FAQ
Common questions about integrating ConnectWise MCP Server with Cline.
How does Cline connect to MCP servers?
Can Cline run MCP tools without approval?
Does Cline support multiple MCP servers at once?
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Connect ConnectWise to Cline
Get your token, paste the configuration, and start using 9 tools in under 2 minutes. No API key management needed.