How to Use the Crisp MCP in Mastra AI

Q: Can Mastra AI use Crisp to automate replies?

It can. Use the sendmessage tool inside your workflow steps to push responses back to the visitor.

Build automated support workflows in Mastra AI using Crisp visitor data.

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Works with every AI agent you already use

…and any MCP-compatible client

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Connect Crisp MCP to Mastra AI

Create your Vinkius account to connect Crisp to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Crisp with Mastra AI

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Automate support with Mastra AI

Create a workflow that triggers `get_messages` whenever a visitor asks a question. Your Mastra AI agent can then decide if it needs to reply. It handles the heavy lifting of sorting through support tickets. You just write the logic for what happens next.

Mastra AI agents acting on Crisp

Use `send_message` to let your Mastra AI agents reply to users automatically. You can set conditional branches to handle complex issues. If the agent detects a specific keyword, it flags the conversation for a human. It keeps your team focused on the hard stuff.

Visitor tracking in Mastra AI

Monitor your site activity by looping `list_visitors` through your Mastra AI agent. It tracks who is active and what they need. When a high-value visitor hits your site, the agent pulls their `get_visitor_profile` data. You get notified before they even send a message.

Setup guide

Set up Crisp MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All Crisp tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "crisp-mcp-client",
  servers: {
    "crisp-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "Crisp Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to Crisp tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent Crisp transactions"
);
console.log(result.text);

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Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

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Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Crisp MCP in Mastra AI

Add the Crisp MCP server to your Mastra AI agent config. You'll see all the tools available once you define the connection.

It can. Use the `send_message` tool inside your workflow steps to push responses back to the visitor.

Your visitor profiles and transcripts remain encrypted in transit. Mastra AI only reads what you explicitly allow through the tool filter.

The server plays nice with the built-in Mastra AI retry engine. If a network blip occurs, the call just tries again.

It only touches the visitor chat transcripts and profile metadata. We enforce strict access controls on every request.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript

Mastra AI sdk-typescript

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