How to Use the Custify MCP in CrewAI
Deploy autonomous AI teams in CrewAI to monitor Custify health scores, analyze churn risk, and manage success tasks.
Works with every AI agent you already use
…and any MCP-compatible client
Connect Custify MCP to CrewAI
Create your Vinkius account to connect Custify to CrewAI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.
Assemble a Custify Success Team in CrewAI
Complex success operations require assigning `list_customers` from this MCP Server to a dedicated Research Agent. This worker continuously scans lifecycle stages and behavioral analytics boundaries for anomalies. It operates entirely on its own schedule. Once the researcher finds a dropping health score, it hands the context to an Action Agent. This second worker uses `list_customer_success_tasks` to check for open interventions. If nothing exists, it alerts your human team via a separate communication tool.
Filter MCP Server Tools by Role
Restricting `create_customer_profile` to specific agents prevents accidental database mutations. You control these permissions using `MCPServerHTTP` with a `tool_filter` in your python code. The Data Entry Agent gets write access while the Analyst Agent only receives read-only metrics from this MCP Server. Hierarchical execution keeps your operations organized. A Manager Agent oversees the session, deciding when to trigger `list_companies` to pull organizational attributes. The manager delegates the actual data processing to specialized subordinates.
Analyze KPIs and Internal Notes
Predicting churn requires pulling `list_customer_notes` to review internal communications. Your designated Analyst Agent reads between the lines of these support logs. It combines that text with hard data from `list_customer_kpis` to build a complete picture of account health. Mapping out relationships helps identify key stakeholders before renewal calls. The agent runs `list_people` to resolve contact details and account associations. Vinkius hosts the MCP Server so your crew always has a reliable connection to the API.
Set up Custify MCP in CrewAI
Prerequisites
- Python 3.10+ installed
-
crewaipackage (pip install crewai) - Active Vinkius subscription with a valid endpoint token
- 1
Install CrewAI
Run
pip install crewaito install the framework. MCP support is built-in via themcpsparameter. - 2
Add the MCP URL to your agent
Pass your Vinkius endpoint directly to the
mcpslist. Replace[YOUR_TOKEN_HERE]with your token from cloud.vinkius.com. CrewAI handles tool discovery and caching automatically. - 3
Kick off your crew
Create a
Crewwith your agent and tasks. Callcrew.kickoff()— the agent will automatically invoke Custify tools as needed.
from crewai import Agent, Task, Crew
agent = Agent(
role="Custify Analyst",
goal="Access and analyze Custify data via MCP.",
backstory="Expert analyst with direct Custify access.",
mcps=[
"https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
],
)
task = Task(
description="List recent Custify transactions",
agent=agent,
expected_output="A summary of recent activity",
)
crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result) Prerequisites
- Python 3.10+ installed
-
crewai+crewai-toolspackages - Active Vinkius subscription with a valid endpoint token
- 1
Install dependencies
Run
pip install crewai crewai-tools. TheMCPServerAdapterhandles lifecycle management and tool conversion. - 2
Connect with MCPServerAdapter
Use
MCPServerAdapteras a context manager withSseServerParameterspointing to your Vinkius endpoint. The adapter automatically manages connection lifecycle. - 3
Assign tools and run
Pass the returned
mcp_toolsto your agent'stoolsparameter. The adapter converts MCP tools to nativeBaseToolobjects compatible with all CrewAI agents.
from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
from mcp import SseServerParameters
server_params = SseServerParameters(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
)
with MCPServerAdapter(server_params) as mcp_tools:
agent = Agent(
role="Custify Analyst",
goal="Access and analyze Custify data via MCP.",
backstory="Expert analyst with direct Custify access.",
tools=mcp_tools,
)
task = Task(
description="List recent Custify transactions",
agent=agent,
expected_output="A summary of recent activity",
)
crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result) Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Custify. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
Why Choose Vinkius
Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.
Real-time monitoring
Live
visibility into every interaction
Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.
Built-in savings
60%
lower AI costs
Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.
Single dashboard
One
place for every integration
Every tool your AI connects to, managed from a single screen. One account, complete control.
Common questions about Custify MCP in CrewAI
Use it with your favorite AI tools
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