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How to Use the Custify MCP in CrewAI

Deploy autonomous AI teams in CrewAI to monitor Custify health scores, analyze churn risk, and manage success tasks.

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CrewAI

Connect Custify MCP to CrewAI

Create your Vinkius account to connect Custify to CrewAI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Assemble a Custify Success Team in CrewAI

Complex success operations require assigning `list_customers` from this MCP Server to a dedicated Research Agent. This worker continuously scans lifecycle stages and behavioral analytics boundaries for anomalies. It operates entirely on its own schedule. Once the researcher finds a dropping health score, it hands the context to an Action Agent. This second worker uses `list_customer_success_tasks` to check for open interventions. If nothing exists, it alerts your human team via a separate communication tool.

Filter MCP Server Tools by Role

Restricting `create_customer_profile` to specific agents prevents accidental database mutations. You control these permissions using `MCPServerHTTP` with a `tool_filter` in your python code. The Data Entry Agent gets write access while the Analyst Agent only receives read-only metrics from this MCP Server. Hierarchical execution keeps your operations organized. A Manager Agent oversees the session, deciding when to trigger `list_companies` to pull organizational attributes. The manager delegates the actual data processing to specialized subordinates.

Analyze KPIs and Internal Notes

Predicting churn requires pulling `list_customer_notes` to review internal communications. Your designated Analyst Agent reads between the lines of these support logs. It combines that text with hard data from `list_customer_kpis` to build a complete picture of account health. Mapping out relationships helps identify key stakeholders before renewal calls. The agent runs `list_people` to resolve contact details and account associations. Vinkius hosts the MCP Server so your crew always has a reliable connection to the API.

Setup guide

Set up Custify MCP in CrewAI

Prerequisites

  • Python 3.10+ installed
  • crewai package (pip install crewai)
  • Active Vinkius subscription with a valid endpoint token
  1. 1

    Install CrewAI

    Run pip install crewai to install the framework. MCP support is built-in via the mcps parameter.

  2. 2

    Add the MCP URL to your agent

    Pass your Vinkius endpoint directly to the mcps list. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. CrewAI handles tool discovery and caching automatically.

  3. 3

    Kick off your crew

    Create a Crew with your agent and tasks. Call crew.kickoff() — the agent will automatically invoke Custify tools as needed.

crew.py
from crewai import Agent, Task, Crew

agent = Agent(
    role="Custify Analyst",
    goal="Access and analyze Custify data via MCP.",
    backstory="Expert analyst with direct Custify access.",
    mcps=[
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    ],
)

task = Task(
    description="List recent Custify transactions",
    agent=agent,
    expected_output="A summary of recent activity",
)

crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result)

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Custify MCP in CrewAI

Pass the Vinkius URL directly into the `mcps` array on your Agent definition to initialize the MCP connection. For more control, import `MCPServerHTTP` from the framework and configure it with your endpoint token.
Yes. When your researcher agent fetches a profile, it writes the health metrics into shared memory. The rest of your crew reads that context without needing to call the API again.
Use the `tool_filter` parameter when defining your server connection. That parameter prevents your analysis agent from accidentally triggering a database mutation.
The python integration natively supports stdio, SSE, and Streamable HTTP. Just provide the HTTP endpoint from your Vinkius dashboard and the client handles the rest.
We process your customer names and email addresses in isolated, single-use environments. The server infrastructure instantly wipes all memory the moment your multi-agent session concludes.

Start using the Custify MCP today

We host it, we monitor it, we maintain it. You just paste one token.

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