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How to Use the CustomerGauge MCP in Claude Code

Run CustomerGauge NPS queries and automate feedback reports directly from your terminal using Claude Code.

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Claude Code

Connect CustomerGauge MCP to Claude Code

Create your Vinkius account to connect CustomerGauge to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Automate CustomerGauge Reports in CI/CD

DevOps engineers can trigger NPS audits through this MCP connection without leaving the command line. You just pipe a command to your terminal agent to check the latest scores. It calls `get_portfolio_nps_summary` to grab the top-level metrics. If the numbers drop below a certain threshold, the agent digs into the details. It runs `get_business_unit_nps` to isolate the failing division. You can have it automatically echo the results into a Slack webhook as part of a nightly cron job.

Audit B2B Accounts from the Shell

Checking revenue impact usually means logging into a web portal. This MCP Server brings those financial metrics straight to your SSH session. Your agent executes `list_b2b_accounts` to gather your target clients. The script then loops through those IDs using `list_revenue_impact_data` to pull the monetary values. Claude Code formats the output into clean JSON and pipes it directly into your local logging system.

Sync Contacts and Feedback Data

Managing CRM mismatches is a perfect task for a headless agent. You ask the client to find all recent survey participants. It hits `list_survey_responses` to get the raw list of IDs and timestamps. To map those responses to real people, it fires off `list_account_contacts`. The agent cross-references the data and outputs a CSV file of missing CRM entries right in your current working directory.

Setup guide

Set up CustomerGauge MCP in Claude Code

Prerequisites

  • Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
  • Active Vinkius subscription with a valid endpoint token
  1. 1

    Run the add command

    Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.

  2. 2

    Verify the connection

    Start a Claude Code session and type /mcp to list connected servers. You should see customergauge-mcp with a green status indicator.

  3. 3

    Start using tools

    Ask Claude Code something like "Check my latest CustomerGauge transactions." It will automatically discover and invoke the available CustomerGauge tools.

Terminal
claude mcp add --transport http customergauge-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about CustomerGauge MCP in Claude Code

Run `claude mcp add --transport http customergauge-mcp -- ` in your terminal. Make sure to put all flags before the server name. Use the list command to verify the installation.
Yes. The agent uses `search_responses_by_keyword` to find specific text in the survey comments. It returns the matching entries directly to your standard output.
Your terminal client executes `get_contact_profile` to pull interaction history. It parses the JSON payload and prints the sentiment trends in a readable terminal format.
You simply prompt the CLI to check a specific client. It runs `get_account_nps` and displays the quantitative satisfaction scores instantly.
Contact identifiers and verbatim comments stay completely isolated. Vinkius manages the authentication layer, so you never store API keys in your bash history. The execution environment is completely ephemeral.

Start using the CustomerGauge MCP today

We host it, we monitor it, we maintain it. You just paste one token.

Built & Managed by Vinkius 30s setup 10 tools

We've already built the connector for CustomerGauge. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 10 tools are live and waiting. You're up and running in seconds.

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