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CustomerGauge MCP Server for AutoGen 10 tools — connect in under 2 minutes

Built by Vinkius GDPR 10 Tools Framework

Microsoft AutoGen enables multi-agent conversations where agents negotiate, delegate, and execute tasks collaboratively. Add CustomerGauge as an MCP tool provider through Vinkius and every agent in the group can access live data and take action.

Vinkius supports streamable HTTP and SSE.

python
import asyncio
from autogen_agentchat.agents import AssistantAgent
from autogen_ext.tools.mcp import McpWorkbench

async def main():
    # Your Vinkius token. get it at cloud.vinkius.com
    async with McpWorkbench(
        server_params={"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"},
        transport="streamable_http",
    ) as workbench:
        tools = await workbench.list_tools()
        agent = AssistantAgent(
            name="customergauge_agent",
            tools=tools,
            system_message=(
                "You help users with CustomerGauge. "
                "10 tools available."
            ),
        )
        print(f"Agent ready with {len(tools)} tools")

asyncio.run(main())
CustomerGauge
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* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About CustomerGauge MCP Server

Integrate CustomerGauge, the leading B2B Experience Management platform, directly into your AI workflow. Monitor customer survey responses, track Net Promoter Scores (NPS) across your account portfolio, and analyze the revenue impact of customer experience using natural language.

AutoGen enables multi-agent conversations where agents negotiate, delegate, and collaboratively use CustomerGauge tools. Connect 10 tools through Vinkius and assign role-based access. a data analyst queries while a reviewer validates, with optional human-in-the-loop approval for sensitive operations.

What you can do

  • Response Monitoring — List and retrieve full details for customer survey responses and feedback.
  • Account NPS Tracking — Monitor NPS metrics for specific business accounts and business units.
  • Contact Insights — Access detailed profiles and survey history for individual account contacts.
  • Revenue Impact Analysis — List revenue data associated with accounts to understand experience-driven growth.

The CustomerGauge MCP Server exposes 10 tools through the Vinkius. Connect it to AutoGen in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect CustomerGauge to AutoGen via MCP

Follow these steps to integrate the CustomerGauge MCP Server with AutoGen.

01

Install AutoGen

Run pip install "autogen-ext[mcp]"

02

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

03

Integrate into workflow

Use the agent in your AutoGen multi-agent orchestration

04

Explore tools

The workbench discovers 10 tools from CustomerGauge automatically

Why Use AutoGen with the CustomerGauge MCP Server

AutoGen provides unique advantages when paired with CustomerGauge through the Model Context Protocol.

01

Multi-agent conversations: multiple AutoGen agents discuss, delegate, and collaboratively use CustomerGauge tools to solve complex tasks

02

Role-based architecture lets you assign CustomerGauge tool access to specific agents. a data analyst queries while a reviewer validates

03

Human-in-the-loop support: agents can pause for human approval before executing sensitive CustomerGauge tool calls

04

Code execution sandbox: AutoGen agents can write and run code that processes CustomerGauge tool responses in an isolated environment

CustomerGauge + AutoGen Use Cases

Practical scenarios where AutoGen combined with the CustomerGauge MCP Server delivers measurable value.

01

Collaborative analysis: one agent queries CustomerGauge while another validates results and a third generates the final report

02

Automated review pipelines: a researcher agent fetches data from CustomerGauge, a critic agent evaluates quality, and a writer produces the output

03

Interactive planning: agents negotiate task allocation using CustomerGauge data to make informed decisions about resource distribution

04

Code generation with live data: an AutoGen coder agent writes scripts that process CustomerGauge responses in a sandboxed execution environment

CustomerGauge MCP Tools for AutoGen (10)

These 10 tools become available when you connect CustomerGauge to AutoGen via MCP:

01

get_account_nps

Resolves quantitative satisfaction scores. Interacts with the sentiment aggregation engine. Get the Net Promoter Score (NPS) for a specific account

02

get_business_unit_nps

Resolves organizational performance data. Interacts with the business unit hierarchy. Get NPS metrics for a specific business unit

03

get_contact_profile

Resolves interaction history and individual sentiment trends. Interacts with the customer lifecycle boundary. Get detailed profile and survey history for a contact

04

get_portfolio_nps_summary

Resolves global experience metrics. Touches the executive reporting boundary. Get an overall NPS summary across your entire account portfolio

05

get_response_details

Resolves verbatim comments, respondent metadata, and driver scores. Touches the granular feedback analytics boundary. Get full details for a specific survey response

06

list_account_contacts

Resolves contact identifiers and associated account links. Touches the CRM and relationship boundary. List contacts associated with your business accounts

07

list_b2b_accounts

Resolves account IDs, names, and organizational mappings. Touches the account management and segmentation boundary. List all business accounts managed in CustomerGauge

08

list_revenue_impact_data

Resolves monetary values and account associations for ROI calculation. Touches the financial data integration boundary. List revenue data associated with accounts for experience impact analysis

09

list_survey_responses

Resolves response IDs, scores (NPS), and timestamp data. Interacts with the survey response repository. List all customer survey responses in CustomerGauge

10

search_responses_by_keyword

Resolves feedback entries matching the query keyword. Touches the indexed text search boundary. Search through survey comments and feedback by keyword

Example Prompts for CustomerGauge in AutoGen

Ready-to-use prompts you can give your AutoGen agent to start working with CustomerGauge immediately.

01

"List all survey responses received this morning."

02

"What is the current NPS for account 'Global Logistics'?"

03

"Search for feedback containing the word 'pricing'."

Troubleshooting CustomerGauge MCP Server with AutoGen

Common issues when connecting CustomerGauge to AutoGen through the Vinkius, and how to resolve them.

01

McpWorkbench not found

Install: pip install "autogen-ext[mcp]"

CustomerGauge + AutoGen FAQ

Common questions about integrating CustomerGauge MCP Server with AutoGen.

01

How does AutoGen connect to MCP servers?

Create an MCP tool adapter and assign it to one or more agents in the group chat. AutoGen agents can then call CustomerGauge tools during their conversation turns.
02

Can different agents have different MCP tool access?

Yes. AutoGen's role-based architecture lets you assign specific MCP tools to specific agents, so a querying agent has different capabilities than a reviewing agent.
03

Does AutoGen support human approval for tool calls?

Yes. Configure human-in-the-loop mode so agents pause and request approval before executing sensitive MCP tool calls.

Connect CustomerGauge to AutoGen

Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.