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CustomerGauge MCP Server for LlamaIndex 10 tools — connect in under 2 minutes

Built by Vinkius GDPR 10 Tools Framework

LlamaIndex specializes in data-aware AI agents that connect LLMs to structured and unstructured sources. Add CustomerGauge as an MCP tool provider through Vinkius and your agents can query, analyze, and act on live data alongside your existing indexes.

Vinkius supports streamable HTTP and SSE.

python
import asyncio
from llama_index.tools.mcp import BasicMCPClient, McpToolSpec
from llama_index.core.agent.workflow import FunctionAgent
from llama_index.llms.openai import OpenAI

async def main():
    # Your Vinkius token. get it at cloud.vinkius.com
    mcp_client = BasicMCPClient("https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp")
    mcp_tool_spec = McpToolSpec(client=mcp_client)
    tools = await mcp_tool_spec.to_tool_list_async()

    agent = FunctionAgent(
        tools=tools,
        llm=OpenAI(model="gpt-4o"),
        system_prompt=(
            "You are an assistant with access to CustomerGauge. "
            "You have 10 tools available."
        ),
    )

    response = await agent.run(
        "What tools are available in CustomerGauge?"
    )
    print(response)

asyncio.run(main())
CustomerGauge
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* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About CustomerGauge MCP Server

Integrate CustomerGauge, the leading B2B Experience Management platform, directly into your AI workflow. Monitor customer survey responses, track Net Promoter Scores (NPS) across your account portfolio, and analyze the revenue impact of customer experience using natural language.

LlamaIndex agents combine CustomerGauge tool responses with indexed documents for comprehensive, grounded answers. Connect 10 tools through Vinkius and query live data alongside vector stores and SQL databases in a single turn. ideal for hybrid search, data enrichment, and analytical workflows.

What you can do

  • Response Monitoring — List and retrieve full details for customer survey responses and feedback.
  • Account NPS Tracking — Monitor NPS metrics for specific business accounts and business units.
  • Contact Insights — Access detailed profiles and survey history for individual account contacts.
  • Revenue Impact Analysis — List revenue data associated with accounts to understand experience-driven growth.

The CustomerGauge MCP Server exposes 10 tools through the Vinkius. Connect it to LlamaIndex in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect CustomerGauge to LlamaIndex via MCP

Follow these steps to integrate the CustomerGauge MCP Server with LlamaIndex.

01

Install dependencies

Run pip install llama-index-tools-mcp llama-index-llms-openai

02

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

03

Run the agent

Save to agent.py and run: python agent.py

04

Explore tools

The agent discovers 10 tools from CustomerGauge

Why Use LlamaIndex with the CustomerGauge MCP Server

LlamaIndex provides unique advantages when paired with CustomerGauge through the Model Context Protocol.

01

Data-first architecture: LlamaIndex agents combine CustomerGauge tool responses with indexed documents for comprehensive, grounded answers

02

Query pipeline framework lets you chain CustomerGauge tool calls with transformations, filters, and re-rankers in a typed pipeline

03

Multi-source reasoning: agents can query CustomerGauge, a vector store, and a SQL database in a single turn and synthesize results

04

Observability integrations show exactly what CustomerGauge tools were called, what data was returned, and how it influenced the final answer

CustomerGauge + LlamaIndex Use Cases

Practical scenarios where LlamaIndex combined with the CustomerGauge MCP Server delivers measurable value.

01

Hybrid search: combine CustomerGauge real-time data with embedded document indexes for answers that are both current and comprehensive

02

Data enrichment: query CustomerGauge to augment indexed data with live information before generating user-facing responses

03

Knowledge base agents: build agents that maintain and update knowledge bases by periodically querying CustomerGauge for fresh data

04

Analytical workflows: chain CustomerGauge queries with LlamaIndex's data connectors to build multi-source analytical reports

CustomerGauge MCP Tools for LlamaIndex (10)

These 10 tools become available when you connect CustomerGauge to LlamaIndex via MCP:

01

get_account_nps

Resolves quantitative satisfaction scores. Interacts with the sentiment aggregation engine. Get the Net Promoter Score (NPS) for a specific account

02

get_business_unit_nps

Resolves organizational performance data. Interacts with the business unit hierarchy. Get NPS metrics for a specific business unit

03

get_contact_profile

Resolves interaction history and individual sentiment trends. Interacts with the customer lifecycle boundary. Get detailed profile and survey history for a contact

04

get_portfolio_nps_summary

Resolves global experience metrics. Touches the executive reporting boundary. Get an overall NPS summary across your entire account portfolio

05

get_response_details

Resolves verbatim comments, respondent metadata, and driver scores. Touches the granular feedback analytics boundary. Get full details for a specific survey response

06

list_account_contacts

Resolves contact identifiers and associated account links. Touches the CRM and relationship boundary. List contacts associated with your business accounts

07

list_b2b_accounts

Resolves account IDs, names, and organizational mappings. Touches the account management and segmentation boundary. List all business accounts managed in CustomerGauge

08

list_revenue_impact_data

Resolves monetary values and account associations for ROI calculation. Touches the financial data integration boundary. List revenue data associated with accounts for experience impact analysis

09

list_survey_responses

Resolves response IDs, scores (NPS), and timestamp data. Interacts with the survey response repository. List all customer survey responses in CustomerGauge

10

search_responses_by_keyword

Resolves feedback entries matching the query keyword. Touches the indexed text search boundary. Search through survey comments and feedback by keyword

Example Prompts for CustomerGauge in LlamaIndex

Ready-to-use prompts you can give your LlamaIndex agent to start working with CustomerGauge immediately.

01

"List all survey responses received this morning."

02

"What is the current NPS for account 'Global Logistics'?"

03

"Search for feedback containing the word 'pricing'."

Troubleshooting CustomerGauge MCP Server with LlamaIndex

Common issues when connecting CustomerGauge to LlamaIndex through the Vinkius, and how to resolve them.

01

BasicMCPClient not found

Install: pip install llama-index-tools-mcp

CustomerGauge + LlamaIndex FAQ

Common questions about integrating CustomerGauge MCP Server with LlamaIndex.

01

How does LlamaIndex connect to MCP servers?

Use the MCP client adapter to create a connection. LlamaIndex discovers all tools and wraps them as query engine tools compatible with any LlamaIndex agent.
02

Can I combine MCP tools with vector stores?

Yes. LlamaIndex agents can query CustomerGauge tools and vector store indexes in the same turn, combining real-time and embedded data for grounded responses.
03

Does LlamaIndex support async MCP calls?

Yes. LlamaIndex's async agent framework supports concurrent MCP tool calls for high-throughput data processing pipelines.

Connect CustomerGauge to LlamaIndex

Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.