How do I find my Dixa API Token?

Log in to Dixa, navigate to **Settings** > **Integrations** > **API Tokens**, and generate a new token for your integration.

Can I assign tickets to myself via AI?

Yes! Use the `assign_to_self` tool with a specific conversation ID to take ownership of a support ticket.

How do I check which agents are online?

The `list_support_agents` tool retrieves all agent profiles and their current status directly from the Dixa platform.

INSTANT PLUG AND PLAY

Dixa MCP Server for Claude CodeGive Claude Code instant access to 12 tools to Assign To Self, Create Conversation, Create Customer Profile, and more

Name: Dixa
Availability: InStock
Author: Vinkius

Built by Vinkius GDPR 12 Tools CLI

Claude Code is Anthropic's agentic CLI for terminal-first development. Add Dixa as an MCP server in one command and Claude Code will discover every tool at runtime. ideal for automation pipelines, CI/CD integration, and headless workflows via Vinkius.

Use with Your AI Agent

Ask AI about this App Connector for Claude Code

Open in ChatGPT Open in Claude Open in Perplexity

The Dixa app connector for Claude Code is a standout in the Communication Messaging category — giving your AI agent 12 tools to work with, ready to go from day one.

Vinkius delivers Streamable HTTP and SSE to any MCP client

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Dixa and 3,400+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·bash

# Your Vinkius token. get it at cloud.vinkius.com
claude mcp add dixa-alternative --transport http "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Dixa MCP Server

Connect your Dixa account to any AI agent and take full control of your omnichannel customer service and team coordination workflows through natural conversation.

Claude Code registers Dixa as an MCP server in a single terminal command. Once connected, Claude Code discovers all 12 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where Dixa data drives decisions without human intervention.

What you can do

Conversation Orchestration — List and manage active support tickets programmatically, including retrieving detailed metadata and historical context
Agent & Team Coordination — Assign conversations to yourself or specific team members and monitor agent availability in real-time to optimize response times
Customer Profile Intelligence — Access and manage end-user (customer) profiles programmatically to maintain a high-fidelity record of contact information and interaction history
Lifecycle Management — Programmatically create new support requests or mark existing conversations as resolved/closed to maintain a structured support pipeline
Operational Monitoring — Check API connectivity and monitor active webhooks directly through your agent for reliable service operations

The Dixa MCP Server exposes 12 tools through the Vinkius. Connect it to Claude Code in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

All 12 Dixa tools available for Claude Code

When Claude Code connects to Dixa through Vinkius, your AI agent gets direct access to every tool listed below — spanning omnichannel-support, conversational-ai, ticket-management, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.

assign_to_self

Claim a conversation

create_conversation

Add new support chat

create_customer_profile

Add new customer

get_agent_info

Get agent details

get_connection_status

Check API health

get_conversation_details

Get ticket info

list_active_webhooks

Get event configs

list_conversations

List customer tickets

list_end_users

List Dixa customers

list_support_agents

List active agents

list_support_teams

List agent teams

resolve_conversation

Close a conversation

Connect Dixa to Claude Code via MCP

Follow these steps to wire Dixa into Claude Code. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.

Install Claude Code

Run npm install -g @anthropic-ai/claude-code if not already installed

Add the MCP Server

Run the command above in your terminal

Verify the connection

Run claude mcp to list connected servers, or type /mcp inside a session

Start using Dixa

Ask Claude: "Using Dixa, show me...". 12 tools are ready

Why Use Claude Code with the Dixa MCP Server

Claude Code provides unique advantages when paired with Dixa through the Model Context Protocol.

Single-command setup: `claude mcp add` registers the server instantly. no config files to edit or applications to restart

Terminal-native workflow means MCP tools integrate seamlessly into shell scripts, CI/CD pipelines, and automated DevOps tasks

Claude Code runs headlessly, enabling unattended batch processing using Dixa tools in cron jobs or deployment scripts

Built by the same team that created the MCP protocol, ensuring first-class compatibility and the fastest adoption of new protocol features

Dixa + Claude Code Use Cases

Practical scenarios where Claude Code combined with the Dixa MCP Server delivers measurable value.

CI/CD integration: embed Dixa tool calls in your deployment pipeline to validate configurations or fetch secrets before shipping

Headless batch processing: schedule Claude Code to query Dixa nightly and generate reports without human intervention

Shell scripting: pipe Dixa outputs into other CLI tools for data transformation, filtering, and aggregation

Infrastructure monitoring: run Claude Code in a cron job to query Dixa status endpoints and alert on anomalies

Example Prompts for Dixa in Claude Code

Ready-to-use prompts you can give your Claude Code agent to start working with Dixa immediately.

"List all active conversations in Dixa."

"Find the customer profile for 'jane.doe@example.com'."

"Mark conversation ID 'conv_456' as resolved."

Troubleshooting Dixa MCP Server with Claude Code

Common issues when connecting Dixa to Claude Code through the Vinkius, and how to resolve them.

Command not found: claude

Ensure Claude Code is installed globally: npm install -g @anthropic-ai/claude-code

Connection timeout

Check your internet connection and verify the Edge URL is reachable

Dixa + Claude Code FAQ

Common questions about integrating Dixa MCP Server with Claude Code.

How do I add an MCP server to Claude Code?

Run claude mcp add --transport http "" in your terminal. Claude Code registers the server and discovers all tools immediately.

Can Claude Code run MCP tools in headless mode?

Yes. Claude Code supports non-interactive execution, making it ideal for scripts, cron jobs, and CI/CD pipelines that need MCP tool access.

How do I list all connected MCP servers?

Run claude mcp in your terminal to see all registered servers and their status, or type /mcp inside an active Claude Code session.