Gainsight CS MCP Server for Mastra AI 12 tools — connect in under 2 minutes
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Gainsight CS through the Vinkius and Mastra agents discover all tools automatically — type-safe, streaming-ready, and deployable anywhere Node.js runs.
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Vinkius supports streamable HTTP and SSE.
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token — get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"gainsight-cs": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "Gainsight CS Agent",
instructions:
"You help users interact with Gainsight CS " +
"using 12 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with Gainsight CS?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Gainsight CS MCP Server
Connect your Gainsight Customer Success (NXT) instance to any AI agent to automate your customer retention and engagement operations through the Model Context Protocol (MCP). Gainsight is the industry-standard platform for customer success, empowering CSMs to manage health scores, track activities, and close CTAs. This MCP server enables you to retrieve company metadata, log timeline events, and oversee cockpit tasks directly through natural conversation.
Mastra's agent abstraction provides a clean separation between LLM logic and Gainsight CS tool infrastructure. Connect 12 tools through the Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution — deployable to any Node.js host in one command.
Key Features
- Company Health Oversight — List all customer companies, retrieve detailed profiles including health scores, and verify CSM assignments instantly.
- Timeline Activity Management — Access the customer activity timeline and programmatically log new calls, meetings, or notes directly from your chat interface.
- People & Contact Data — Access detailed profile information for customers and partners managed within the Gainsight People object.
- Cockpit Automation — List and manage Calls to Action (CTAs) and associated tasks to stay on top of your retention playbook.
- Workforce Insights — Verify your own identity and profile details to ensure you are working in the correct account context.
- Real-time Synchronization — Keep your customer success strategy accessible to your AI assistant without leaving your primary workspace.
- NXT API Integration — Leverage the power of the Gainsight NXT platform with secure header-based authentication.
The Gainsight CS MCP Server exposes 12 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Gainsight CS to Mastra AI via MCP
Follow these steps to integrate the Gainsight CS MCP Server with Mastra AI.
Install dependencies
Run npm install @mastra/core @mastra/mcp @ai-sdk/openai
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Run the agent
Save to agent.ts and run with npx tsx agent.ts
Explore tools
Mastra discovers 12 tools from Gainsight CS via MCP
Why Use Mastra AI with the Gainsight CS MCP Server
Mastra AI provides unique advantages when paired with Gainsight CS through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure — add Gainsight CS without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every Gainsight CS tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host — Vercel, Railway, Fly.io, or your own infrastructure
Gainsight CS + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the Gainsight CS MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query Gainsight CS, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed Gainsight CS as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query Gainsight CS on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using Gainsight CS tools alongside other MCP servers
Gainsight CS MCP Tools for Mastra AI (12)
These 12 tools become available when you connect Gainsight CS to Mastra AI via MCP:
get_company_health
Get company metadata
get_cta_metadata
Get CTA details
get_my_identity
Get current user profile
get_person_details
Get person metadata
get_task_metadata
Get task details
list_calls_to_action
List cockpit CTAs
list_cockpit_tasks
List cockpit tasks
list_crm_people
List Gainsight people
list_customer_companies
List Gainsight companies
list_timeline_events
List timeline activities
log_timeline_activity
Log new activity
verify_api_connection
Verify connection
Example Prompts for Gainsight CS in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with Gainsight CS immediately.
"List my top 5 customer companies and their health scores."
"Log a 'Call' activity for 'Acme Corp' (ID: 12345) saying 'Discussed Q4 renewal'."
"Show me all pending CTAs in my Gainsight cockpit."
Troubleshooting Gainsight CS MCP Server with Mastra AI
Common issues when connecting Gainsight CS to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpGainsight CS + Mastra AI FAQ
Common questions about integrating Gainsight CS MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.Can Mastra agents use tools from multiple servers?
Does Mastra support workflow orchestration?
Connect Gainsight CS with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Gainsight CS to Mastra AI
Get your token, paste the configuration, and start using 12 tools in under 2 minutes. No API key management needed.