How to Use the Gainsight PX MCP in Claude Code

Q: How do I configure Gainsight PX with Claude Code?

Run claude mcp add --transport http gainsight-px -- . Place all flags before the server name. Verify the installation with claude mcp list.

Q: Can Claude Code export Gainsight PX product trees?

Yes. Ask the agent to run listpxproducts or listproductfeatures. It fetches the hierarchy and saves it as a JSON file in your current directory.

Q: How do I list active engagements from the CLI?

Tell the agent to fetch active campaigns. It uses listpxengagements and formats the output into a readable terminal table.

Run headless product analytics syncs from your terminal with Claude Code.

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Setup Gainsight PX with Claude Code

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Batch Operations via CLI

The `list_px_accounts` tool allows Claude Code to audit your entire customer base from the command line. You run a prompt asking to find accounts missing a specific property. The agent pages through the API, filters the JSON, and outputs a clean list to your terminal. When it finds outdated records, it fixes them. You pipe a CSV of updated subscription tiers to the agent. It reads the file and fires `identify_px_account` for every row. Your product data stays current without touching a web UI.

CI/CD Health Checks via MCP Server

The `verify_api_connection` tool lets this MCP Server run pre-deployment health checks in your pipeline. Claude Code runs in headless mode during your GitHub Actions build. It checks the token validity before deploying. If the connection passes, it calls `get_my_identity` to confirm the pipeline targets the staging environment, not production. You get automated safety checks for your product tracking infrastructure.

Log Parsing & Tracking

The `track_server_event` tool lets Claude Code backfill missed events directly from your server logs. You point the agent at your Nginx logs and tell it what to look for. For every match, it extracts the email, calls `identify_px_user` to get the internal ID, and sends the custom event. The agent handles the sequential API calls. You just watch the progress bar in your shell.

Setup guide

Set up Gainsight PX MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see gainsight-px-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Gainsight PX transactions." It will automatically discover and invoke the available Gainsight PX tools.

Terminal

claude mcp add --transport http gainsight-px-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Gainsight PX MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "gainsight-px-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Gainsight PX. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Gainsight PX MCP in Claude Code

Run `claude mcp add --transport http gainsight-px -- `. Place all flags before the server name. Verify the installation with `claude mcp list`.

Yes. Ask the agent to run `list_px_products` or `list_product_features`. It fetches the hierarchy and saves it as a JSON file in your current directory.

No. Claude Code requires an active terminal session to execute commands. You can run it inside a tmux session for long jobs, but it does not operate as a background daemon.

Tell the agent to fetch active campaigns. It uses `list_px_engagements` and formats the output into a readable terminal table.

This integration reads raw user metadata and custom event logs. Claude Code streams this data directly to your local shell via stdio. The terminal output stays strictly on your local machine.

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