How to Use the Helpjuice MCP in Mastra AI

Q: How do I trigger Helpjuice searches in Mastra AI?

You add the searchkb tool to your Mastra agent's tool set. The workflow engine will invoke it whenever the agent identifies a query that requires doc retrieval.

Q: Can I add human approval to Helpjuice edits in Mastra AI?

Use the requireToolApproval flag in your agent configuration. This forces the agent to pause before calling updatearticle until a human confirms the change.

Q: How do I pull Helpjuice user lists in Mastra AI?

Invoke listkbusers within your agent. It returns the full list of authors and editors, which you can use to validate your workflow permissions.

Build resilient support workflows for Mastra AI by automating your Helpjuice article management.

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Connect Helpjuice MCP to Mastra AI

Create your Vinkius account to connect Helpjuice to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Helpjuice with Mastra AI

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Automated Article Lifecycle for Mastra AI

Create complex logic flows that manage your documentation. Use `create_article` to generate new support guides automatically when your agents identify a recurring issue. If an article is flagged as obsolete, use `update_article` to revise it. You can set up retries in Mastra AI to ensure your changes persist even if the network blips.

Intelligent Helpjuice Search Routing

Route customer queries to the right documentation by running `search_kb` as the first step in your agent workflow. You can branch your logic based on the article IDs returned. If the search yields poor results, use `get_search_trends` to log the failure. This helps your team identify gaps in your coverage without manual oversight.

Manage Permissions with this MCP Server

Sync your internal teams with your documentation access rules. Use `list_kb_groups` and `list_kb_users` to verify who has access to edit or view specific content. This ensures your agents only perform actions that match your internal security policies. You can restrict `update_article` to specific users by checking the output of these tools first.

Setup guide

Set up Helpjuice MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All Helpjuice tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "helpjuice-mcp-client",
  servers: {
    "helpjuice-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "Helpjuice Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to Helpjuice tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent Helpjuice transactions"
);
console.log(result.text);

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Helpjuice. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Helpjuice MCP in Mastra AI

You add the `search_kb` tool to your Mastra agent's tool set. The workflow engine will invoke it whenever the agent identifies a query that requires doc retrieval.

Use the `requireToolApproval` flag in your agent configuration. This forces the agent to pause before calling `update_article` until a human confirms the change.

You can implement exponential backoff logic in your workflow. If an API call to `list_articles` fails, the agent will wait and retry automatically.

Invoke `list_kb_users` within your agent. It returns the full list of authors and editors, which you can use to validate your workflow permissions.

The server uses a single endpoint token for authentication. Your API keys are isolated in the Vinkius sandbox, ensuring no other process can access your Helpjuice credentials.

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