How to Use the Jitbit MCP in Google ADK

Q: How do I configure Google ADK with the Jitbit MCP Server?

Import McpToolset from the Google ADK library and pass your Vinkius connection URL. Add that toolset object to your LlmAgent configuration to expose Jitbit tools like listtickets and createsupportticket to Gemini.

Q: Can Gemini use Google ADK to search Jitbit knowledge base articles?

Yes. The Google ADK agent can call listkbarticles to search your Jitbit helpdesk documentation. Gemini uses this retrieved context to answer user questions directly, reducing the load on your human support staff.

Q: How do I restrict Google ADK to specific Jitbit tools?

You can use the toolnames filter when initializing your Google ADK MCP toolset. This allows you to expose only read tools like listticketcategories while hiding administrative actions like user management.

Q: Does this setup support high-volume Jitbit ticket listing?

It does. You can query large batches of issues using listtickets and let Google ADK process them. The framework handles the data payload, making it easy to run large-scale Jitbit support audits.

Feed support history into Gemini long-context runs using Google ADK and our Jitbit integration.

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Setup Jitbit with Google ADK

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Long-context ticket analysis with Gemini

Stop analyzing your Jitbit helpdesk in tiny, fragmented chunks. Google ADK lets you pull thousands of historical records using `list_tickets` and feed them directly into Gemini's massive one-million-token context window using the Jitbit MCP integration. The Gemini model can scan months of Jitbit support history to identify recurring system bugs or common user pain points. It gives your team deep analytical insights without requiring manual exporting or complex spreadsheet work inside Google Cloud.

Merge BigQuery data with this Jitbit MCP Server

Your customer data lives in BigQuery, but your support tickets live in your helpdesk. This MCP Server bridges that gap by letting your Google ADK agent query both systems during a single reasoning loop. When a high-value customer files a Jitbit issue, the Google ADK agent runs `get_ticket_details` alongside your BigQuery warehouse queries. This lets the agent instantly understand the user's lifetime value and prioritize their support queue position inside Jitbit.

Automated knowledge base drafting from resolved cases

Turn solved issues into permanent Jitbit documentation. Your Google ADK agent can monitor recently closed cases with `list_tickets`, extract the working solutions, and draft new entries using your internal documentation standards. Before updating your Jitbit helpdesk, the Google ADK agent checks `list_kb_articles` to make sure it isn't writing a duplicate. It keeps your self-service portal up to date with minimal effort from your engineering team.

Setup guide

Set up Jitbit MCP in Google ADK

Prerequisites

Python 3.10+ installed
google-adk package (pip install google-adk)
Active Vinkius subscription with a valid endpoint token

1

Install Google ADK

Run pip install google-adk to install the Agent Development Kit. MCP support is included via the McpToolset class.
2

Connect via SSE transport

Use McpToolset.from_server() with SseServerParams pointing to your Vinkius endpoint. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Create an LlmAgent

Pass the returned mcp_tools list directly to LlmAgent(tools=mcp_tools). The ADK maps each MCP tool to a native Gemini function call — no manual schema definitions required.
4

Run with any Gemini model

The agent works with any Gemini model (gemini-2.0-flash, gemini-2.5-pro, etc.). Copy the full example on the right to get started with Jitbit tools in your ADK agent.

agent.py

from google.adk.agents import LlmAgent
from google.adk.tools.mcp_tool.mcp_toolset import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import SseServerParams

# Connect to the MCP via SSE
mcp_tools, exit_stack = await McpToolset.from_server(
    connection_params=SseServerParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    )
)

# Create your agent with auto-discovered tools
agent = LlmAgent(
    name="Jitbit_agent",
    model="gemini-2.0-flash",
    instruction="You have access to Jitbit tools via MCP.",
    tools=mcp_tools,
)

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Common questions about Jitbit MCP in Google ADK

Import `McpToolset` from the Google ADK library and pass your Vinkius connection URL. Add that toolset object to your `LlmAgent` configuration to expose Jitbit tools like `list_tickets` and `create_support_ticket` to Gemini.

Yes. The Google ADK agent can call `list_kb_articles` to search your Jitbit helpdesk documentation. Gemini uses this retrieved context to answer user questions directly, reducing the load on your human support staff.

You can use the `tool_names` filter when initializing your Google ADK MCP toolset. This allows you to expose only read tools like `list_ticket_categories` while hiding administrative actions like user management.

It does. You can query large batches of issues using `list_tickets` and let Google ADK process them. The framework handles the data payload, making it easy to run large-scale Jitbit support audits.

Your Jitbit helpdesk tickets, customer emails, and KB articles stay within your secure Google Cloud perimeter. We do not log or store any support payloads, ensuring your enterprise data remains private and compliant.

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