How to Use the Jitbit MCP in Windsurf

Connect Jitbit to Windsurf and let Cascade handle your ticket triage, knowledge base lookups, and user management automatically.

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Connect Jitbit MCP to Windsurf

Create your Vinkius account to connect Jitbit to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Jitbit with Windsurf

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Manage support tickets with Windsurf

Cascade pulls your active queue directly into your IDE context. You can use `list_tickets` to see what's pending and `get_ticket_details` to read the full history without leaving your code. When a bug report hits the helpdesk, use `create_support_ticket` to log it while you work. This keeps your issue tracking synced with your development environment.

Access knowledge base and categories

Stop digging through web tabs to find documentation or routing rules. Use `list_kb_articles` to pull relevant guides into your chat session for instant reference. Check your current setup with `list_ticket_categories` to make sure your routing logic matches the live system. It keeps your support workflow consistent with your actual helpdesk configuration.

Sync user data within your MCP Server

Need to know which team member is assigned to a specific request? Use `list_account_users` to pull the current directory into your workspace. This MCP Server provides the raw data your agent needs to assign tasks correctly. It eliminates the back-and-forth between your IDE and the helpdesk dashboard.

Setup guide

Set up Jitbit MCP in Windsurf

Prerequisites

Windsurf IDE installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open ~/.codeium/windsurf/mcp_config.json.
2

Add the Jitbit MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Refresh MCPs

Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
4

Verify in Cascade

Start a new Cascade conversation and ask something like "Show my Jitbit payment history." If connected, Cascade will call the Jitbit tools directly. You will see a green dot next to the server name in the MCP panel.

mcp_config.json

{
  "mcpServers": {
    "jitbit-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Jitbit. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

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Common questions about Jitbit MCP in Windsurf

Open your Windsurf settings and locate the MCP Servers menu. You can add the server configuration directly there or use the built-in marketplace for a one-click install.

Yes, Cascade handles the heavy lifting. Once connected, the agent can chain tools to read tickets and update your helpdesk without needing manual input for every step.

Your helpdesk ticket content and user details stay within your local session. We don't store your data; the connection acts as a direct pipe between your agent and the endpoint.

You need an active API token with appropriate permissions to access your helpdesk resources. Once you provide that to the server, Windsurf handles the authentication headers automatically.

If the connection fails, use the refresh button in your MCP panel. The server will re-initialize and fetch the latest ticket list from your helpdesk immediately.

Use it with your favorite AI tools

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