How do I connect Chatwoot to my AI?

You subscribe to the MCP on Vinkius and provide your Chatwoot credentials, including your Access Token and Account ID. Once connected, your AI client can immediately use the Chatwoot capabilities.

Which AI clients can use this MCP?

This MCP works with any client that supports the Model Context Protocol, such as Claude, Cursor, and Windsurf.

Can I reply to WhatsApp messages through my agent?

Yes. If your Chatwoot account is configured with WhatsApp, your agent can use the send_chat_message capability to reply to those customers.

Does this MCP host the connection?

Yes, Vinkius hosts the MCP and manages the connection and credentials for you, so it is ready to use immediately.

Can I see my support team's status?

Yes, you can use the list_support_agents capability to see the agents in your account and manage their availability.

Can I reply to a WhatsApp message through the agent?

Yes! Use the send_chat_message capability with the conversation ID. As long as your WhatsApp inbox is connected to Chatwoot, the agent will deliver your reply.

How do I see the full history of a chat?

Use the get_chat_history capability with the unique conversation ID. Your agent will fetch all previous messages, allowing you to review the entire interaction.

Where do I find my Chatwoot Access Token?

Log in to Chatwoot, click on your profile avatar in the bottom left, and select 'Profile Settings'. Scroll to the bottom to find your personal 'Access Token'.

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Connect Chatwoot to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Handle support across all channels from your AI agent.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 8 capabilities

We ship only the actions that matter.

Capability set01 / 02

01-04

4 capabilities in this set.

Part of 8 available through Chatwoot.

01
Get chat history
This capability retrieves the full message history for a single conversation.
02
Get contact details
Use this to get specific, detailed information about a single customer contact.
03
Get conversation details
This capability provides deep details regarding a specific conversation thread.
04
List chatwoot contacts
This capability pulls a list of all customer contacts from your Chatwoot account.

Capability set02 / 02

05-08

4 capabilities in this set.

Part of 8 available through Chatwoot.

05
List woot conversations
Use this to get a list of all conversations in your Chatwoot account.
06
List support agents
Use this to see all support agents currently registered in your account.
07
List chatwoot inboxes
This capability lists all your configured inboxes, including Web widgets and social channels.
08
Send chat message
This capability sends a message to a customer within a specific conversation.

Real work

What teams actually run

Rapid Customer Replies

Respond to urgent WhatsApp or Web inquiries directly from your AI agent.

Contextual Support

Pull up a customer's previous messages to understand their issue before replying.

Team Monitoring

Check which support agents are online and manage their availability.

Inbox Management

Monitor all incoming messages across different social and web inboxes.

Automate a task

Put Chatwoot to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Chatwoot works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Chatwoot to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

805ms average. Fast in production.

Chatwoot is checked daily against the live service.

Daily averagePeak 1020ms

Oct 3Today

Fastest day: 700ms
Slowest day: 1020ms
14-day trend: Slowing+15%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 8 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Chatwoot, so you can see the experience inside your AI.

It does not authenticate your account with Chatwoot. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Chatwoot Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_6yC9zEQQG98tfpmJkktR9vNq1xofu8MAvZfxmH2D/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Chatwoot capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "chatwoot-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_6yC9zEQQG98tfpmJkktR9vNq1xofu8MAvZfxmH2D/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Chatwoot in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Chatwoot owners hand off.

This MCP is for teams that need to manage customer interactions without constantly switching to a dedicated support dashboard.

01
Support Managers
They use the agent to monitor team performance and review chat logs.
02
Customer Success Teams
They engage with customers and update contact profiles through the AI.
03
Developers
They use the capability to automate message routing and sync contact data.

FAQ

Questions Chatwoot owners ask.

01
How do I connect Chatwoot to my AI?
You subscribe to the MCP on Vinkius and provide your Chatwoot credentials, including your Access Token and Account ID. Once connected, your AI client can immediately use the Chatwoot capabilities.
02
Which AI clients can use this MCP?
This MCP works with any client that supports the Model Context Protocol, such as Claude, Cursor, and Windsurf.
03
Can I reply to WhatsApp messages through my agent?
Yes. If your Chatwoot account is configured with WhatsApp, your agent can use the send_chat_message capability to reply to those customers.
04
Does this MCP host the connection?
Yes, Vinkius hosts the MCP and manages the connection and credentials for you, so it is ready to use immediately.
05
Can I see my support team's status?
Yes, you can use the list_support_agents capability to see the agents in your account and manage their availability.
06
Can I reply to a WhatsApp message through the agent?
Yes! Use the send_chat_message capability with the conversation ID. As long as your WhatsApp inbox is connected to Chatwoot, the agent will deliver your reply.
07
How do I see the full history of a chat?
Use the get_chat_history capability with the unique conversation ID. Your agent will fetch all previous messages, allowing you to review the entire interaction.
08
Where do I find my Chatwoot Access Token?
Log in to Chatwoot, click on your profile avatar in the bottom left, and select 'Profile Settings'. Scroll to the bottom to find your personal 'Access Token'.

Explore

More in Communication Messaging

Connect Chatwoot to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Get chat history

Get contact details

Get conversation details

List chatwoot contacts

05-08

List woot conversations

List support agents

List chatwoot inboxes

Send chat message

What teams actually run

Rapid Customer Replies

Contextual Support

Team Monitoring

Inbox Management

Building your own app? The connector is yours to use.

Chatwoot Connector

Claude Desktop

Support Managers

Customer Success Teams

Developers

How do I connect Chatwoot to my AI?

Which AI clients can use this MCP?

Can I reply to WhatsApp messages through my agent?

Does this MCP host the connection?

Can I see my support team's status?

Can I reply to a WhatsApp message through the agent?

How do I see the full history of a chat?

Where do I find my Chatwoot Access Token?

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