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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
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Use Freshchat with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Manage customer conversations, track messages, and oversee agents via AI agents with Freshchat.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 12 capabilities

The complete Freshchat capability set.

These are the exact actions your AI can choose when you ask it to work with Freshchat.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 12 available through Freshchat.

  1. 01

    Get chat user details

    Get user metadata

  2. 02

    Get conversation details

    Get chat metadata

  3. 03

    List chat users

    List chat participants

  4. 04

    Search chat users

    Find user by email

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 12 available through Freshchat.

  1. 05

    List conversations

    List active chats

  2. 06

    List support agents

    List support agents

  3. 07

    Check account status

    Verify account configuration

  4. 08

    Get agent profile

    Get agent metadata

Capability set03 / 03

09-12

4 capabilities in this set.

Part of 12 available through Freshchat.

  1. 09

    List agent groups

    List agent groups

  2. 10

    List chat channels

    List chat channels

  3. 11

    List chat messages

    List messages in a chat

  4. 12

    Send chat message

    Post a new message

Observed, not estimated

835ms average. Fast in production.

Freshchat is checked daily against the live service.

Daily averagePeak 989ms
Aug 20Today
Fastest day
684ms
Slowest day
989ms
14-day trend
Slowing+11%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Freshchat, so you can see the experience inside your AI.

It does not authenticate your account with Freshchat. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Freshchat Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_PkP7uansx6hNtFxuENUb8zNJxaJRxMQaD0Sjgiqu/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Freshchat capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "freshchat-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_PkP7uansx6hNtFxuENUb8zNJxaJRxMQaD0Sjgiqu/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Freshchat owners ask.

  • 01

    How do I get an API Token for Freshchat?

    Log in to Freshchat, navigate to Settings > API Tokens, and click on 'Generate Token' to retrieve your Bearer Token.

  • 02

    What is my 'Region Domain'?

    Your domain depends on where your account is hosted (e.g. 'api.freshchat.com' for US, 'api.eu.freshchat.com' for Europe).

  • 03

    Can I send files or images through the agent?

    Currently, the 'send_chat_message' capability focuses on sending text content. Supporting rich media typically requires separate upload operations.

  • 04

    Is it possible to see the chat history of a customer?

    Yes! Use the 'list_chat_messages' capability and provide the Conversation ID. The agent will retrieve the historical message history for that thread.

Explore

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