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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Deskpro with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Deliver exceptional helpdesk support with ticket management, self-service portals, and SLA tracking across every channel.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 12 capabilities

The complete Deskpro capability set.

These are the exact actions your AI can choose when you ask it to work with Deskpro.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 12 available through Deskpro.

  1. 01

    Get article content

    Get details for a KB article

  2. 02

    List helpdesk users

    List end-users

  3. 03

    List kb articles

    List knowledgebase articles

  4. 04

    List user organizations

    List user organizations

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 12 available through Deskpro.

  1. 05

    List configured webhooks

    List active webhooks

  2. 06

    List helpdesk agents

    List helpdesk staff (agents)

  3. 07

    Check API health

    Verify Deskpro API connectivity

  4. 08

    Create new helpdesk ticket

    Requires a subject, person email, and initial message. Open a new support ticket

Capability set03 / 03

09-12

4 capabilities in this set.

Part of 12 available through Deskpro.

  1. 09

    Get ticket details

    Get details for a specific ticket

  2. 10

    Get user profile

    Get details for a specific user

  3. 11

    List helpdesk tickets

    Supports filtering by status and department. List helpdesk tickets

  4. 12

    Update ticket properties

    Modify an existing ticket

Observed, not estimated

866ms average. Fast in production.

Deskpro is checked daily against the live service.

Daily averagePeak 1140ms
Aug 20Today
Fastest day
765ms
Slowest day
1140ms
14-day trend
Slowing+31%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Deskpro, so you can see the experience inside your AI.

It does not authenticate your account with Deskpro. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Deskpro Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_Xgn42BRthyQeS8UpI7NQjRt6j0mxkzxNjDEMD43j/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Deskpro capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "deskpro-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_Xgn42BRthyQeS8UpI7NQjRt6j0mxkzxNjDEMD43j/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Deskpro owners ask.

  • 01

    How do I find my Deskpro API Key?

    Log in as an Admin, navigate to Apps & Integrations > API Keys, and click Add to generate a new key for your instance.

  • 02

    Can the agent update ticket priorities?

    Yes! The update_ticket_properties capability allows the agent to modify status, urgency, and specific metadata of any support request.

  • 03

    Does it support reading internal articles?

    Absolutely. Use the get_article_content capability with an article ID to retrieve the full text and metadata for your help center content.

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