Use Udesk / 沃丰科技 with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Comprehensive customer service platform. manage tickets, customers, and knowledge base via AI.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 10 capabilities
The complete Udesk / 沃丰科技 capability set.
These are the exact actions your AI can choose when you ask it to work with Udesk / 沃丰科技.
01-04
4 capabilities in this set.
Part of 10 available through Udesk / 沃丰科技.
- 01
Get organization
Get organization details
- 02
List agents
List support agents
- 03
List articles
List knowledge base articles
- 04
Create ticket
Create a new ticket
05-07
3 capabilities in this set.
Part of 10 available through Udesk / 沃丰科技.
- 05
Get customer
Get customer details
- 06
Get ticket
Get ticket details
- 07
Get ticket replies
Get ticket reply history
08-10
3 capabilities in this set.
Part of 10 available through Udesk / 沃丰科技.
- 08
List customers
List helpdesk customers
- 09
List groups
List agent groups
- 10
List tickets
List helpdesk tickets
Observed, not estimated
849ms average. Fast in production.
Udesk / 沃丰科技 is checked daily against the live service.
- Fastest day
- 720ms
- Slowest day
- 1038ms
- 14-day trend
- Slowing+19%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Udesk / 沃丰科技, so you can see the experience inside your AI.
It does not authenticate your account with Udesk / 沃丰科技. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Udesk / 沃丰科技 Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_VjnCmULWlYOoW2yQpXmiLFyPtm23NB2j7GmBe63Z/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Udesk / 沃丰科技 capabilities are ready to use.
{
"mcpServers": {
"udesk-mcp": {
"url": "https://edge.vinkius.com/vk_preview_VjnCmULWlYOoW2yQpXmiLFyPtm23NB2j7GmBe63Z/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Udesk / 沃丰科技 owners ask.
- 01
How do I find my Udesk API Token?
Log in to your Udesk admin backend, go to [Admin] → [Settings] → [Validation Info], and you will find your Open API Token there. Ensure you have administrator privileges.
- 02
Can I see ticket reply histories through this server?
Yes. Use the get_ticket_replies capability with a specific ticket ID to retrieve the entire historical chain of comments and messages for that incident.
- 03
Is it possible to list support agents and their groups?
Yes! You can use the list_agents and list_groups capabilities to see all members of your support organization and how they are structured into functional teams.
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