ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use Sobot with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Leading AI customer support and ticketing platform in China. manage tickets, agents, and knowledge via AI.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 10 capabilities

The complete Sobot capability set.

These are the exact actions your AI can choose when you ask it to work with Sobot.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through Sobot.

  1. 01

    Create ticket

    Create a new ticket

  2. 02

    List agents

    List support agents

  3. 03

    Get agent status

    Get agent online status

  4. 04

    Get knowledge detail

    Get knowledge article details

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through Sobot.

  1. 05

    Get org summary

    Get organization activity summary

  2. 06

    List knowledge

    List knowledge base articles

  3. 07

    List tickets

    List customer support tickets

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through Sobot.

  1. 08

    List users

    List customers/users

  2. 09

    Get ticket details

    Get ticket details

  3. 10

    List chat history

    List chat history

Observed, not estimated

882ms average. Fast in production.

Sobot is checked daily against the live service.

Daily averagePeak 1141ms
Aug 20Today
Fastest day
697ms
Slowest day
1141ms
14-day trend
Slowing+25%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Sobot, so you can see the experience inside your AI.

It does not authenticate your account with Sobot. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Sobot Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_QAyTyCJ5mP70nzlifgIF7yZ3rx7JXAgPpJsSpQBk/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Sobot capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "sobot-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_QAyTyCJ5mP70nzlifgIF7yZ3rx7JXAgPpJsSpQBk/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

FAQ

Questions Sobot owners ask.

  • 01

    How do I obtain my Sobot App ID and Key?

    You need to contact your Sobot business manager or support personnel to apply for your unique appid and app_key.

  • 02

    Can I check if an agent is currently online?

    Yes. Use the get_agent_status capability with the specific agent ID to retrieve their real-time status, including whether they are online, busy, or offline.

  • 03

    Is it possible to retrieve knowledge base articles through the agent?

    Yes! You can list available articles using list_knowledge and retrieve the full content of a specific document using the get_knowledge_detail capability.