An astronaut overseeing a futuristic data hub

Connect Sobot to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire customer service workflow through a single chat interface.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 10 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through Sobot.

  1. 01

    Get agent status

    Checks if a specific support agent is currently online or busy.

  2. 02

    Get org summary

    Retrieves a high-level summary of your organization's support activity.

  3. 03

    List users

    Provides a list of customers and users from your system.

  4. 04

    List agents

    Returns a list of all support agents in your organization.

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through Sobot.

  1. 05

    List knowledge

    Shows the available articles in your Sobot knowledge base.

  2. 06

    List tickets

    Displays the current queue of customer support tickets.

  3. 07

    Create ticket

    Generates a new support ticket immediately.

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through Sobot.

  1. 08

    Get knowledge detail

    Pulls the full content of a specific knowledge base article.

  2. 09

    Get ticket details

    Retrieves the specific information and context for a single ticket.

  3. 10

    List chat history

    Fetches past chat records within a specific time range you define.

Real work

What teams actually run

01

Rapid Ticket Management

Create new tickets or check ticket details without leaving your coding or chat environment.

02

Real-time Staffing Checks

Instantly verify if a specific agent is online to handle an urgent request.

03

Knowledge Base Lookup

Find specific policy details or technical guides within your knowledge base using simple queries.

04

Service Quality Audits

Pull historical chat transcripts to review how specific customer issues were handled.

Automate a task

Put Sobot to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Sobot works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Sobot to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

858ms average. Fast in production.

Sobot is checked daily against the live service.

Daily averagePeak 1085ms
Oct 3Today
Fastest day
690ms
Slowest day
1085ms
14-day trend
Slowing+18%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Sobot, so you can see the experience inside your AI.

It does not authenticate your account with Sobot. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Sobot Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_QAyTyCJ5mP70nzlifgIF7yZ3rx7JXAgPpJsSpQBk/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Sobot capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "sobot-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_QAyTyCJ5mP70nzlifgIF7yZ3rx7JXAgPpJsSpQBk/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Sobot in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Sobot owners hand off.

This MCP is built for teams using Sobot to manage high-volume customer interactions.

  • 01

    Customer Support Managers

    They use the AI to track team performance and monitor agent availability.

  • 02

    Support Engineers

    They manage assigned tickets and pull knowledge articles directly in their workspace.

  • 03

    Operations Teams

    They oversee service quality and monitor activity across support channels.

FAQ

Questions Sobot owners ask.

  • 01

    What AI clients can I use with this Sobot MCP?

    You can use any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.

  • 02

    Do I need to host the MCP myself?

    No, Vinkius hosts and manages the MCP for you, so it is ready to use immediately after connection.

  • 03

    How do I connect my Sobot account?

    You will need to enter your Sobot App ID and App Key during the setup process to authenticate your connection.

  • 04

    Can I use this to monitor my support team's availability?

    Yes, the MCP includes a capability to check the real-time online or busy status of your agents.

  • 05

    Is it possible to search my existing knowledge base?

    Yes, your agent can list and retrieve specific articles from your Sobot knowledge base.

  • 06

    How do I obtain my Sobot App ID and Key?

    You need to contact your Sobot business manager or support personnel to apply for your unique appid and app_key.

  • 07

    Can I check if an agent is currently online?

    Yes. Use the get_agent_status capability with the specific agent ID to retrieve their real-time status, including whether they are online, busy, or offline.

  • 08

    Is it possible to retrieve knowledge base articles through the agent?

    Yes! You can list available articles using list_knowledge and retrieve the full content of a specific document using the get_knowledge_detail capability.

Connect Sobot to Claude, Cursor, ChatGPT & more