Use Sobot with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Leading AI customer support and ticketing platform in China. manage tickets, agents, and knowledge via AI.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 10 capabilities
The complete Sobot capability set.
These are the exact actions your AI can choose when you ask it to work with Sobot.
01-04
4 capabilities in this set.
Part of 10 available through Sobot.
- 01
Create ticket
Create a new ticket
- 02
List agents
List support agents
- 03
Get agent status
Get agent online status
- 04
Get knowledge detail
Get knowledge article details
05-07
3 capabilities in this set.
Part of 10 available through Sobot.
- 05
Get org summary
Get organization activity summary
- 06
List knowledge
List knowledge base articles
- 07
List tickets
List customer support tickets
08-10
3 capabilities in this set.
Part of 10 available through Sobot.
- 08
List users
List customers/users
- 09
Get ticket details
Get ticket details
- 10
List chat history
List chat history
Observed, not estimated
882ms average. Fast in production.
Sobot is checked daily against the live service.
- Fastest day
- 697ms
- Slowest day
- 1141ms
- 14-day trend
- Slowing+25%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Sobot, so you can see the experience inside your AI.
It does not authenticate your account with Sobot. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Sobot Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_QAyTyCJ5mP70nzlifgIF7yZ3rx7JXAgPpJsSpQBk/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Sobot capabilities are ready to use.
{
"mcpServers": {
"sobot-mcp": {
"url": "https://edge.vinkius.com/vk_preview_QAyTyCJ5mP70nzlifgIF7yZ3rx7JXAgPpJsSpQBk/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Sobot owners ask.
- 01
How do I obtain my Sobot App ID and Key?
You need to contact your Sobot business manager or support personnel to apply for your unique appid and app_key.
- 02
Can I check if an agent is currently online?
Yes. Use the get_agent_status capability with the specific agent ID to retrieve their real-time status, including whether they are online, busy, or offline.
- 03
Is it possible to retrieve knowledge base articles through the agent?
Yes! You can list available articles using list_knowledge and retrieve the full content of a specific document using the get_knowledge_detail capability.
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