PagerDuty Connector for AI agents.
11 live capabilities
Manage production incidents and on-call rotations from your AI client.
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Why people use PagerDuty
PagerDuty for Faster Incident Response
With this Connector, you just type Acknowledge the database alert into your AI client. The agent handles the lookup and the status update for you. You stay in your flow while the work gets done.
What Vinkius changes
You get a direct line to your incident management platform inside your favorite AI client.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Emergency Triage
An SRE asks for all triggered incidents and then acknowledges the most critical one to start the fix.
- Real-world use case 02
Shift Handover
A manager asks who is on-call for the Platform team to see who needs to be looped in during a shift change.
- Real-world use case 03
Service Auditing
A DevOps lead lists all services to check if a new integration is active and correctly configured.
Complete set · 11capabilities
The complete PagerDuty capability set.
These are the exact actions your AI can choose when you ask it to work with PagerDuty.
01—04
4 capabilities in this set.
Part of 11 available through PagerDuty.
- 01 Capability
List schedules
List every on-call rotation schedule in your account. You can use this to see coverage windows and handoff times.
- 02 Capability
List services
See a list of every monitored service in your account. It's the fastest way to browse your entire service inventory.
- 03 Capability
List users
Get a list of all users in your PagerDuty account. Use this for auditing your team members or checking permissions.
- 04 Capability
Update incident
Change an incident's status to acknowledged, resolved, or escalated. This allows you to manage the lifecycle of an alert programmatically.
05—08
4 capabilities in this set.
Part of 11 available through PagerDuty.
- 05 Capability
Create incident
Create a new incident on a specific service. You just need to provide the service ID, title, and your user email.
- 06 Capability
Get incident
Pull up all the details for a specific incident. This is useful for seeing the full history and current status of an alert.
- 07 Capability
Get service
View the configuration of a specific service. It shows you the integrations, health status, and other settings.
- 08 Capability
Get user
Pull the profile for a specific user. You can see their contact methods and notification rules in one place.
09—11
3 capabilities in this set.
Part of 11 available through PagerDuty.
- 09 Capability
List escalation policies
See all the escalation chains for your teams. It helps you understand how incidents route through different groups.
- 10 Capability
List incidents
Pull a list of all incidents across your services. You can even filter them by status like triggered or acknowledged.
- 11 Capability
List oncalls
See who is currently on-call across all your schedules. This helps you quickly identify the right person to contact.
Set up in minutes
One URL. Then ask PagerDuty to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use PagerDuty from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it PagerDuty, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable PagerDuty for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the PagerDuty URL.
- Step 03
Save and start
Save the connection and enable PagerDuty in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"pagerduty": {
"url": "https://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp"
}
}
} - Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using PagerDuty
Open Agent mode in chat and ask: "Using PagerDuty, help me...". 11 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"pagerduty": {
"url": "https://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp"
}
}
} - Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using PagerDuty
Ask Copilot: "Using PagerDuty, help me...". 11 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"pagerduty": {
"url": "https://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp"
}
}
} - Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using PagerDuty
Open Cascade and ask: "Using PagerDuty, help me...". 11 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"pagerduty": {
"url": "https://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp"
}
}
} - Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using PagerDuty
Ask Cline: "Using PagerDuty, help me...". 11 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add pagerduty --transport http "https://edge.vinkius.com/vk_preview_UeCWwWxqx7aZZue1T0HK7vi7AgO8v9VtsWaLEvhs/mcp" - Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using PagerDuty
Ask Claude: "Using PagerDuty, show me...". 11 tools are ready
Where the request belongs
Work PagerDuty can move forward.
The SRE who's tired of context-switching between their terminal and the PagerDuty dashboard during a 2 AM outage. It's for people who need to act fast on production issues.
SRE Engineer
Triages active alerts and updates incident statuses while staying in their IDE.
Engineering Manager
Gets a quick pulse on active incidents and on-call coverage without opening a browser.
DevOps Specialist
Automates routine incident updates and checks service health.
When one Connector is not enough
Carry the request into a workflow.
Combine PagerDuty with the systems that finish the task.
View all recipesMCP Recipe for Instant Incident War Rooms
PagerDuty wakes you up at 2am with 'high error rate' but the Axiom dashboard shows 47 different error types , your agent already ran the query, found the root cause, and posted the diagnosis before you opened your laptop
Run Incident Response From Discord via MCP
PagerDuty fires, Datadog provides the evidence, Discord becomes the war room , nobody opens three browser tabs at 3am anymore
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
Browse ConnectorsPagerDuty Incident Trigger
This MCP does exactly one thing: it triggers incidents in PagerDuty. That's its only function, and nothing else. Incredible for giving your AI agents the power to wake up engineers.
Opsgenie
Automate incident management via Opsgenie. manage alerts, track on-calls, and coordinate incidents directly from any AI agent.
Better Stack
Automate incident management via Better Stack. monitor uptime, manage incidents, and control on-call schedules securely from your AI agent.
SigNoz (Datadog Alternative)
Monitor infrastructure and manage alert rules via SigNoz. list, create, and update observability alerts directly from your AI agent.
Incident.io
Manage incidents, roles, and on-call schedules via Incident.io API.
Instatus (Status Pages API)
Automate your status pages via Instatus. manage incidents, update component statuses, and monitor system health directly from any AI agent.
Bring your own AI
Change the model, client or framework. Keep PagerDuty connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about PagerDuty.
The practical details behind the request, access and result.
Can I use PagerDuty MCP to acknowledge alerts?
Yes, you can acknowledge, resolve, or escalate incidents directly through your AI client. This helps you manage the alert lifecycle without leaving your current workspace.
Does PagerDuty MCP show who is on-call?
Yes, you can see who is currently on-call across all your schedules. It's a fast way to find the right person to contact during an outage.
How do I connect PagerDuty to my AI agent?
You just need to subscribe to this Connector on Vinkius and add your PagerDuty REST API Key from your account settings. Once connected, your agent can access your data.
Can I see my escalation policies?
Yes, you can list all escalation policies to see how incidents route through your teams. This gives you a clear picture of your alert routing.
Is PagerDuty MCP good for SRE teams?
Yes, it's designed for SREs and DevOps teams who need to triage and resolve incidents quickly. It helps reduce the time spent on manual dashboard navigation.
Can I create new incidents with this?
Yes, you can create new incidents on specific services by providing the title and your user email. This makes it easy to log new issues as they arise.
Can I see my service configurations?
Yes, you can view the detailed configuration and health status of any monitored service. This is helpful for checking integrations and other settings.
Can I acknowledge and resolve incidents directly from my AI agent?
Yes! Use the update_incident capability with the incident ID and your PagerDuty email. Set status to acknowledged or resolved to change the incident state instantly without opening the PagerDuty dashboard.
How do I find out who is on-call right now?
Run the list_oncalls capability. It returns every user currently on-call across all schedules and escalation levels, showing their name, escalation policy, and coverage window.
Can I create incidents programmatically for testing or escalation?
Absolutely. Use create_incident with your PagerDuty email, the target service ID, a descriptive title, and optionally set urgency to high or low. The incident will immediately trigger according to the service's escalation policy.
One connection away
Give your agent a direct line to PagerDuty.
Connect PagerDuty once. Keep it beside 5,900+ managed Connectors when the next task needs more.
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