Opsgenie MCP. Control alerts, incidents, and on-call status.
Opsgenie helps you automate your incident response. Connect it to any agent and manage alerts, track who is on-call, and coordinate major outages conversationally. Instead of clicking through dashboards during a crisis, simply ask your AI client to acknowledge an alert, check the current rotation schedule, or create a full incident report.
Give Claude and any AI agent real-world access
Mark an open alert as seen so the rest of the team knows you're working on it.
Log technical details or investigation steps directly into the activity log for full audit history.
Formally mark a problem as resolved once troubleshooting is complete.
Manually trigger the process for an outage when automated systems fail to do so.
Find out who is currently assigned to handle a specific schedule or service.
View comprehensive lists of all team rotations, active alerts, and past incidents for auditing.
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What AI agents can do with Opsgenie: 11 Tools for Incident Response
These tools let you programmatically control your incident response process. You can acknowledge alerts, check who is on-call, and manage the entire lifecycle of an outage.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using Opsgenie MCPAcknowledge Alert
Marks a specific alert as acknowledged so that response time metrics are accurate.
Add Note
Attaches textual information or investigation findings to an existing alert record.
Close Alert
Closes a specific alert when the root cause has been resolved and verified.
Create Alert
Generates an entirely new Opsgenie alert based on specified criteria.
Create Incident
Initiates a major incident record with defined priority and scope.
Get Alert
Retrieves all current details for one specified alert ID.
Get Incident
Pulls the full history and status of a specific major incident.
Get Who Is On Call
Checks the current on-call schedule to identify the responsible team member or...
List Alerts
Gives a comprehensive list of all currently open and historical alerts in the system.
List Incidents
Lists multiple major incidents that have occurred or are currently active for review.
List Schedules
Displays all defined on-call rotation schedules and their next changes.
Security and governance baked right in.
Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on each call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Opsgenie, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 5,200+ others, all in one place
- Add new capabilities to your AI anytime you want
- Connections are secured and governed automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog weekly
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Opsgenie. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
VINKIUS CLOUD
Cloud Hosted
Managed infra
V8 Isolated
Sandboxed per request
Zero-Trust Proxy
No stored credentials
DLP Enforced
Policy on each call
GDPR Compliant
EU data residency
Token Compression
~60% cost reduction
The stress of manual incident checks
Today, when something breaks, you're forced into a multi-tab nightmare. You jump between your monitoring dashboard, the on-call roster spreadsheet, and the alert history page. If you need to know who is covering the East Coast schedule right now, you spend time cross-referencing names and shift times. It’s slow, it's tedious, and you risk missing critical context.
With this MCP connected through Vinkius, that process vanishes. You just ask your agent: 'Who is on-call for the East Coast?' The answer comes back immediately, linking directly to the relevant people and schedules. It turns hours of clicking into a single question.
Opsgenie MCP gives you instant incident coordination
Manual processes often require logging every action—acknowledging, updating status, adding notes—across multiple interfaces. This makes the final post-mortem report a massive headache of copy-pasting and data reconciliation.
Now, your agent handles it all. You acknowledge the alert, add the technical details using 'add_note', create an incident record with 'create_incident', and close everything out—all in one conversation thread. The entire audit trail is seamless.
What Opsgenie MCP does for your AI
Running an SRE team means living in a constant cycle of alerts and escalations. This MCP gives you control over that entire process directly from your preferred agent. You can talk to it like talking to a teammate: 'What's wrong with the database?' or 'Who owns this incident right now?'.
It lets you handle everything from simple alert management—like adding notes and closing tickets—to coordinating major incidents with defined priority levels. Need to know who is covering the primary schedule next week? Just ask. You can list all schedules, check specific on-call personnel, or query historical data across both alerts and incidents.
When you connect it via Vinkius, your agent gains immediate access to this powerful operational visibility. It turns a stressful, multi-tab manual process into simple conversation.
019d75ea-779e-701b-89b0-8744ecfb54f5 How to set up Opsgenie MCP
The bottom line is that your agent talks directly to Opsgenie, retrieving and manipulating real incident data without you ever leaving your chat window.
Subscribe to this MCP and provide your Opsgenie API Key (GenieKey).
Optionally, specify the region you operate in—US or EU.
Start talking to it through your AI client: 'List all open P1 alerts' or 'Who is on-call for SRE?'
Who uses Opsgenie MCP
This MCP is built for the people running production systems. It's for the ops engineer who spends too much time clicking through dashboards at 2 a.m., and for the incident manager who needs to coordinate resources instantly during an outage.
Uses this to acknowledge alerts, add technical notes while investigating issues in their IDE, or check if a service is currently flapping.
Relies on it to create major incidents quickly and verify the current on-call roster during high-pressure outages.
Checks if a reported issue is already an active alert or incident, directing users to the right resource immediately.
Benefits of connecting Opsgenie MCP
Stop hunting for information. You can ask your agent to check the current rotation schedule or list all open P1 alerts instantly, eliminating manual dashboard navigation.
Maintain a perfect record of events by using 'add_note' directly through your AI client. Every action and piece of investigation data stays linked to the right alert or incident.
Accelerate response time. Instead of finding the contact email, simply ask your agent who is on-call for a given schedule via 'get_who_is_on_call', routing issues immediately.
Streamline outage recovery. After fixing something, you can use 'close_alert' and 'create_incident' to formally document the timeline, keeping audit logs clean and accurate.
Get full visibility into past events. Use 'list_alerts' or 'list_incidents' to query historical data instantly when performing a root cause analysis.
Opsgenie MCP use cases
The Support Ticket Triage
A support agent receives a ticket about payment failures. Instead of reading the internal runbook, they ask their agent to check for active alerts. The agent runs 'list_alerts', finds an open P1 alert, and tells the agent: 'There's already an incident open; I'll add a note linking this ticket.' This saves 15 minutes of searching.
The Critical Outage Response
An API service fails at 3 AM. The on-call engineer asks their agent: 'Who is responsible for the auth gateway?' The agent runs 'get_who_is_on_call' and provides the name instantly, allowing the engineer to start communicating immediately.
Post-Mortem Documentation
The team finished an outage. Instead of copying details from three different dashboards, the Incident Manager asks their agent to 'get_incident' details and list all related alerts. The agent compiles a clean summary for the post-mortem report.
Proactive Monitoring
A junior engineer wants to check if their service is covered by an alert. They ask: 'Are there any open alerts for the payment processing queue?' The agent runs 'list_alerts' and confirms that no issues are currently flagged, giving them peace of mind.
Opsgenie MCP tradeoffs
What to watch out for, and the recommended way to handle each one.
Checking dashboards manually
A user spends 10 minutes opening the Opsgenie UI, clicking through tabs, and copying ticket IDs to determine if an issue is already known.
Ask your agent directly: 'List all open P2 alerts related to payment.' This uses 'list_alerts' instantly and gives you a clean list without leaving your conversation.
Forgetting the context
An engineer fixes an issue but forgets to document the fix, leading to confusion during the next shift handover.
After fixing it, use 'add_note' immediately in your agent: 'Root cause was X; fixed by Y.' This ensures the historical record is accurate and complete.
Creating alerts twice
Two different people notice an issue and both manually trigger a new alert, creating confusion about which one is primary.
The first person who sees it should use 'create_incident' to establish the main incident record. Others then reference that ID when using 'add_note'.
When to use Opsgenie MCP
Use this MCP if your core problem is alert visibility and on-call coordination. You need a single source of truth for who owns what, and whether or not an alert exists right now. This MCP excels at reading the current state (listing alerts via 'list_alerts' or checking staff availability via 'get_who_is_on_call'). Don't use this if you primarily manage internal team communication; while you can add notes, it isn't a full ticketing system like Jira. If your main goal is generating reports from structured data that requires complex joins across multiple databases (e.g., combining Opsgenie with GitHub commits), consider a dedicated workflow automation tool. But for real-time incident status and person accountability, this is the right choice.
Frequently asked questions about Opsgenie MCP
How do I check if an alert has already been acknowledged using Opsgenie MCP? +
You can use the 'get_alert' tool to pull all details for a specific alert ID. This data includes the activity log, which will confirm who owns it and when it was last updated.
Can I list all active P1 alerts using Opsgenie MCP? +
Yes, you can use 'list_alerts' to pull a comprehensive list of open issues. You simply need to phrase your query to filter for the severity level and status you care about.
Is Opsgenie MCP better than just using the native Opsgenie UI? +
The key difference is context switching. Instead of leaving your IDE or chat app, your agent runs the commands for you. It brings the dashboard data directly into natural conversation.
What information does 'get_who_is_on_call' provide? +
It gives you the name and contact details of the current on-call responder for a specific schedule, plus when their shift ends. This is crucial for routing issues correctly.
How do I create an incident using Opsgenie MCP? +
You use the 'create_incident' tool by providing the necessary scope and priority details. The agent handles forming the record, making sure it gets logged correctly in the system.