Connectez Connectwise à ChatGPT, Claude et Gemini

• 01 / 03Saisir du temps et clôturer des tickets
• 02 / 03Récupérer les données clients
• 03 / 03Trier et assigner des tickets

Jour le plus rapide

696ms

Jour le plus lent

1177ms

Tendance sur 14 jours

En ralentissement+21%

ConnectWise Manage Connector

Tout est prêt. Choisissez votre client MCP et suivez les instructions de configuration.

Lien du connecteurhttps://edge.vinkius.com/vk_preview_OQYJoRBqhCOu0DjHz8TZUD8tX73VfZRATLTGg6rE/mcpCopier

Claude Desktop

Suivez les étapes ci-dessous pour vous connecter en quelques secondes.

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — ConnectWise Manage capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopier

{
  "mcpServers": {
    "connectwise-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_OQYJoRBqhCOu0DjHz8TZUD8tX73VfZRATLTGg6rE/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

Les instructions pas à pas pour chaque client sont dans le guide. Comment connecter

Configuration guidée pour Claude ? Configurer ConnectWise Manage avec Claude et les autres IA

Voyez tous les clients IA avec lesquels ce connector fonctionne ↑

• 01

  Techniciens support Niveaux 1 et 2

  Pour traiter, mettre à jour et clôturer les tickets rapidement sans naviguer dans des menus complexes.

• 02

  Responsables de la prestation de services

  Pour auditer le cycle de vie des tickets et surveiller le respect des SLA.

• 03

  Dirigeants de MSP

  Pour consulter les rapports de rentabilité client ou les incidents actifs via un chat mobile.

• 01

  How do I connect this MCP to my AI client?

  You connect once through the Vinkius catalog. Vinkius hosts the MCP and manages the connection, so you just need to authorize it in your client like Claude or Cursor.

• 02

  What credentials do I need to provide?

  You will need your ConnectWise Manage Company ID, Public Key, and Private Key to establish a secure connection.

• 03

  Can I log billable time through the chat?

  Yes. You can instruct your agent to enter specific time amounts and notes for any ticket in your system.

• 04

  Is my ConnectWise data secure?

  Yes. The MCP uses your specific API keys to authenticate, and Vinkius manages these credentials securely to ensure your agent only performs authorized actions.

• 05

  Which AI clients can use this MCP?

  Any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code, can use this connector.

• 06

  How do I securely obtain my ConnectWise API Keys and Company ID?

  Log into your ConnectWise Manage instance. Note your 'Company ID' prominently displayed on the login screen. Then navigate securely via the internal system module down under 'System' > 'Members', find the specialized sub-tab marked 'API Members'. Create a new specific role API member for this AI, and within its configuration, strictly establish a new API Key generation. This will output a matched pair containing your 'Public Key' and your strictly secured 'Private Key'. Securely provide all three specific parameters below.

• 07

  Will the agent close tickets automatically, or must I specifically instruct it to change the status?

  The AI remains tightly compliant to your direct prompts. It will not spontaneously close unprompted tickets or mutate parameters heavily without instruction. You must expressly request 'Change ticket X status to Closed' ensuring governance, compliance, and accurate logging remains strictly under your control at all times during interactive use.

• 08

  Can I query client configurations or passwords with this active integration?

  Configurational details such as device types and basic network data models are queryable if permissions via API permit, but sensitive field extraction like retrieving unencrypted passwords directly inside the dialog typically stays strictly masked or gated, abiding exclusively by your ConnectWise native security role allowances configured previously inside the specific 'API Member' settings during your setup.

• 

  HaloPSA Connecteur IA

  Automate service desk workflows via HaloPSA — manage tickets, clients, users, and assets directly from any AI

  Voir
• 

  Jira Service Management (JSM) Connecteur IA

  Manage service desks, customer requests, and queues via Jira JSM API.

  Voir
• 

  Zoho CRM Service Connecteur IA

  Manage support cases and knowledge base solutions — customer service operations through Zoho CRM.

  Voir
• 

  ServiceNow Connecteur IA

  Manage incidents, service requests, change orders, and CMDB records on ServiceNow — the enterprise ITSM backbo

  Voir

Suggestions

• 

  Ticket Tailor Connecteur IA

  Sell event tickets with low fees, custom branding, and seating charts that give you full control over the tick

  Voir
• 

  HubSpot Service Hub Connecteur IA

  Manage support tickets, track pipelines, and view customer feedback through natural conversation.

  Voir
• 

  Clientjoy Connecteur IA

  Manage your entire client lifecycle from proposals and contracts through invoicing and payments in one streaml

  Voir
• 

  Clientjoy Connecteur IA

  Manage your entire client lifecycle from proposals and contracts through invoicing and payments in one streaml

  Voir