BoomTown (OvationCXM) Connector for AI agents.
10 live capabilities
Manage customer onboarding journeys and support cases in real time.
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Why people use BoomTown (OvationCXM)
BoomTown (OvationCXM) for Customer Journey Orchestration
This Connector changes that by bringing all that data into your chat. You ask for a status update and get a clear summary of the journey, the team involved, and any open issues. You get a single source of truth without the tab fatigue.
What Vinkius changes
You get a conversational interface for your entire customer journey and support operation.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Checking a late onboarding
A specialist asks the agent why a customer is stuck.
- Real-world use case 02
Handling a support spike
A manager asks for all open issues.
- Real-world use case 03
Auditing team performance
A lead wants to see which teams are active.
Complete set · 10capabilities
The complete BoomTown (OvationCXM) capability set.
These are the exact actions your AI can choose when you ask it to work with BoomTown (OvationCXM).
01—04
4 capabilities in this set.
Part of 10 available through BoomTown (OvationCXM).
- 01 Capability
List customers
See a full list of all customers and end-users. This provides a high-level view of your entire user base.
- 02 Capability
List teams
See all support teams currently in your system. This is perfect for auditing team assignments.
- 03 Capability
Get customer
Get specific details for a single customer profile. Use this to pull full end-user data instantly.
- 04 Capability
Get issue
Pull the full details for a specific support case. This is useful for deep-diving into a single ticket.
05—07
3 capabilities in this set.
Part of 10 available through BoomTown (OvationCXM).
- 05 Capability
Get journey
View the specifics of a single customer journey. Use this to see current stages and activities.
- 06 Capability
Get organization
Retrieve details for a specific organization. This helps you identify specific partner details quickly.
- 07 Capability
Get team
Fetch information about a specific support team. Use this to see who is responsible for certain tasks.
08—10
3 capabilities in this set.
Part of 10 available through BoomTown (OvationCXM).
- 08 Capability
List issues
Get a list of all support issues and cases. Use this to audit your entire support queue at once.
- 09 Capability
List journeys
See every customer journey in your account. This helps you monitor all active onboarding paths.
- 10 Capability
List organizations
View all organizations within your ecosystem. Use this to see every partner connected to your account.
Set up in minutes
One URL. Then ask BoomTown (OvationCXM) to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use BoomTown (OvationCXM) from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_FTcflGYIYXCn75eh4YNkXYANYP5oesEQ8mLDQ0JE/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it BoomTown (OvationCXM), and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable BoomTown (OvationCXM) for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_FTcflGYIYXCn75eh4YNkXYANYP5oesEQ8mLDQ0JE/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the BoomTown (OvationCXM) URL.
- Step 03
Save and start
Save the connection and enable BoomTown (OvationCXM) in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"boomtown-ovationcxm": {
"url": "https://edge.vinkius.com/vk_preview_FTcflGYIYXCn75eh4YNkXYANYP5oesEQ8mLDQ0JE/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using BoomTown (OvationCXM)
Open Agent mode in chat and ask: "Using BoomTown (OvationCXM), help me...". 10 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"boomtown-ovationcxm": {
"url": "https://edge.vinkius.com/vk_preview_FTcflGYIYXCn75eh4YNkXYANYP5oesEQ8mLDQ0JE/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using BoomTown (OvationCXM)
Ask Copilot: "Using BoomTown (OvationCXM), help me...". 10 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"boomtown-ovationcxm": {
"url": "https://edge.vinkius.com/vk_preview_FTcflGYIYXCn75eh4YNkXYANYP5oesEQ8mLDQ0JE/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using BoomTown (OvationCXM)
Open Cascade and ask: "Using BoomTown (OvationCXM), help me...". 10 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"boomtown-ovationcxm": {
"url": "https://edge.vinkius.com/vk_preview_FTcflGYIYXCn75eh4YNkXYANYP5oesEQ8mLDQ0JE/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using BoomTown (OvationCXM)
Ask Cline: "Using BoomTown (OvationCXM), help me...". 10 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add boomtown-ovationcxm --transport http "https://edge.vinkius.com/vk_preview_FTcflGYIYXCn75eh4YNkXYANYP5oesEQ8mLDQ0JE/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using BoomTown (OvationCXM)
Ask Claude: "Using BoomTown (OvationCXM), show me...". 10 tools are ready
Where the request belongs
Work BoomTown (OvationCXM) can move forward.
This is for CX managers and support leads who are tired of tab-switching. If you're constantly jumping between a CRM and a support dashboard to see if a customer is actually getting onboarded, this is for you.
CX Operations Manager
Checks journey statuses and team loads without manual dashboard searches.
Support Lead
Monitors active cases and partner performance from a single chat interface.
Onboarding Specialist
Verifies multi-stage customer progress using natural language commands.
Build the capability set
Add more capabilities.
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Bring your own AI
Change the model, client or framework. Keep BoomTown (OvationCXM) connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about BoomTown (OvationCXM).
The practical details behind the request, access and result.
Can I use the BoomTown (OvationCXM) MCP to see my customer journeys?
Yes, you can view all journeys and specific details for any single one. This helps you see exactly where customers are in their onboarding process without leaving your chat.
How does the BoomTown (OvationCXM) MCP handle support issues?
It lets you list every support case in your system or pull details for a specific one. You can check things like status, team assignment, and creation dates instantly.
Can I see which teams are assigned to tasks with BoomTown (OvationCXM)?
Yes, you can list all support teams or get details on a specific one. This makes it easy to see who is responsible for what across your whole operation.
Does the BoomTown (OvationCXM) MCP show customer profiles?
It can pull detailed customer and end-user data from your CXMEngine. This gives you a full picture of the customer's profile in one place.
Is the BoomTown (OvationCXM) MCP good for onboarding?
It's specifically designed for it. You can verify customer progress through multi-stage journeys using natural language commands.
Can I see all organizations in my ecosystem with BoomTown (OvationCXM)?
Yes, you can list all organizations to see your entire network. This helps you keep track of every partner and entity you manage.
Can I check the status of a customer's onboarding journey?
Yes! Use the get_journey capability with the Journey ID. Your agent will fetch the current stage and completed activities for that specific customer journey.
How do I see which team is assigned to a specific support case?
Simply ask the agent to get_issue and provide the Issue ID. It will retrieve the case details, including the assigned team and its current status in the ecosystem.
Does the integration allow creating new support issues?
Currently, the toolset is focused on querying and monitoring (Read-Only). You can list and inspect journeys, teams, and issues, but creating new records must be done through the OvationCXM platform for full workflow control.
One connection away
Give your agent a direct line to BoomTown (OvationCXM).
Connect BoomTown (OvationCXM) once. Keep it beside 5,900+ managed Connectors when the next task needs more.
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