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Vinkius

Hiver Connector for AI agents.

12 live capabilities

Manage shared Gmail support inboxes and automate ticket assignments.

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AI Agent

Why people use Hiver

Hiver for Shared Gmail Inbox Management

Hiver changes that by letting your agent see the whole picture. You can ask it to find every pending thread in your support mailbox or assign a new lead to a specific teammate. You get a coordinated team effort without the constant back-and-forth.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You get a dedicated inbox coordinator that handles the grunt work of support management.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    High-volume triage

    A support lead asks the agent to find all open threads in the Sales inbox and list them to identify where to start the day.

  2. Real-world use case 02

    Team handoff

    An agent takes a complex issue and uses update_thread_status to move it to pending while tagging it for a senior lead.

  3. Real-world use case 03

    Draft generation

    A success lead asks the agent to draft a response to a frustrated user and save it as a shared draft for review.

Complete set · 12capabilities

The complete Hiver capability set.

These are the exact actions your AI can choose when you ask it to work with Hiver.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 12 available through Hiver.

  1. 01 Capability

    Get api status

    Check if your connection to Hiver is active. This helps you confirm the link is working before you start tasks.

  2. 02 Capability

    Get conversation details

    Read the full content of a specific email thread. This lets your agent see the whole history of a customer's issue.

  3. 03 Capability

    Get inbox details

    Get the specific configuration and metadata for a mailbox. Use this to understand the scope of a shared inbox.

  4. 04 Capability

    List inbox conversations

    See a list of all active threads in a shared inbox. This is the primary way to see what needs attention.

Capability set02 / 03

05—08

4 capabilities in this set.

Part of 12 available through Hiver.

  1. 05 Capability

    List shared inboxes

    View all the different mailboxes you have set up. Use this to switch between support, sales, or other categories.

  2. 06 Capability

    List inbox tags

    See all the labels currently used to organize your threads. This helps your agent understand your filing system.

  3. 07 Capability

    List inbox members

    See who's on your team and who has access to the inbox. Use this to find out who is currently available.

  4. 08 Capability

    Search tags by name

    Find specific labels to help filter your conversations. This allows for quick filtering of specific issues like billing.

Capability set03 / 03

09—12

4 capabilities in this set.

Part of 12 available through Hiver.

  1. 09 Capability

    Search team members

    Look up specific team members to check their info. Use this to find the right contact for a specific task.

  2. 10 Capability

    Test hiver auth

    Verify that your API credentials are working correctly. Run this to make sure your agent has the right permissions.

  3. 11 Capability

    Update thread status

    Change a conversation's status to open, pending, or closed. Use this to keep the team updated on progress.

  4. 12 Capability

    Create shared draft

    Generate a reply draft that the whole team can see and edit. This lets your agent do the heavy lifting on writing.

Set up in minutes

One URL. Then ask Hiver to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Hiver from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_HjnqBSc6xleqESDmh1tB3Ojp76QnCGTazNLfBLMS/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it Hiver, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable Hiver for the conversation.

Where the request belongs

Work Hiver can move forward.

Built around the request

For support leads and ops managers who are tired of the "who's handling this?" loop and want to automate the triage process for shared Gmail accounts.

01

Support Lead

Triages incoming tickets and assigns them to the right people based on urgency.

02

Ops Manager

Monitors team capacity and conversation volume to ensure no one is overwhelmed.

03

Customer Success Lead

Ensures high-priority clients get fast responses by tracking thread statuses.

Build the capability set

Add more capabilities.

Each Connector adds new actions and data without changing how you work.

Browse Connectors
Gmelius logo
01 9 capabilities

Gmelius

Turn Gmail into a collaborative workspace with shared inboxes, email delegation, and workflow automation for teams.

View Connector
Missive logo
02 10 capabilities

Missive

Collaborative email and shared inbox for teams.

View Connector
Gmail logo
03 30 capabilities

Gmail

Manage your inbox from AI. read, search, organize, and reply to emails across your Gmail efficiently.

View Connector
Nylas logo
04 10 capabilities

Nylas

Equip your AI agent to manage emails, calendars, and contacts across all providers (Gmail, Outlook) through a single unified interaction.

View Connector
AfterLogic Aurora logo
05 5 capabilities

AfterLogic Aurora

Email and webmail management. manage folders, messages, and accounts via AI.

View Connector
Front logo
06 12 capabilities

Front

Manage shared inboxes across email, SMS, and social with team collaboration capabilities that keep customer conversations organized.

View Connector

Bring your own AI

Change the model, client or framework. Keep Hiver connected.

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Before you connect

Questions about Hiver.

The practical details behind the request, access and result.

Can the Hiver MCP help my team manage a shared Gmail inbox?

Yes, it allows your AI agent to see, organize, and manage shared mailboxes, making it much easier for a team to collaborate on the same set of emails.

How does the Hiver MCP handle ticket assignments?

Your agent can identify who is available and assign specific threads to team members, ensuring that every customer request has an owner.

Can I use the Hiver MCP to create drafts for my team to review?

Yes, your agent can write the first draft of a reply and save it as a shared draft. This allows your team to quickly review and send the response.

Does the Hiver MCP support updating conversation statuses?

It does. Your agent can move threads between statuses like open, pending, and closed, which keeps your team updated on the progress of every ticket.

Can the Hiver MCP list all my shared mailboxes at once?

Yes, it can pull a full list of your shared inboxes so your agent can help you navigate between different departments like sales or support.

Is the Hiver MCP good for customer support teams?

It is specifically designed for support teams who need to manage high volumes of email without the chaos of a standard personal inbox.

Can I use the Hiver MCP to find specific tags in my Hiver inbox?

Yes, your agent can search for specific labels or tags to help you filter conversations by priority, category, or urgency.

How do I find an inbox ID?

Use the list_shared_inboxes capability to retrieve all shared mailboxes you have access to, along with their unique identifiers and names.

Can I assign a conversation to a specific teammate?

Yes! Use the update_thread_status capability and provide the assignee_id. You can find valid user IDs using the list_inbox_members capability.

Does Hiver support collaborative drafting through AI?

Yes, the create_shared_draft capability allows your AI agent to write directly into a Gmail thread, which your team can then review and send from the Hiver interface.

One connection away

Give your agent a direct line to Hiver.

Connect Hiver once. Keep it beside 5,900+ managed Connectors when the next task needs more.

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