Vinkius

PagerDuty MCP for AI Agents. Manage critical alerts and service health instantly.

PagerDuty MCP lets your AI agent take full control of incident response and service health tracking. You can list, create, acknowledge, or resolve incidents across all services without leaving your IDE. It also provides real-time visibility into on-call schedules, allowing you to instantly identify who is responsible for an alert, making critical outage management conversational.

PagerDuty MCP is compatible with Claude Claude
PagerDuty MCP is compatible with ChatGPT ChatGPT
PagerDuty MCP is compatible with Cursor Cursor
PagerDuty MCP is compatible with Gemini Gemini
PagerDuty MCP is compatible with Windsurf Windsurf
PagerDuty MCP is compatible with VS Code VS Code
PagerDuty MCP is compatible with JetBrains JetBrains
PagerDuty MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

Check all active incidents

List current, acknowledged, or resolved incidents across your entire service portfolio.

Manage incident status

Acknowledge, resolve, or update the severity of an existing incident programmatically.

Monitor services and users

View detailed configurations for specific services or retrieve profiles and contact information for team members.

Determine on-call coverage

See who is currently assigned to handle alerts across all defined schedules and escalation levels in real time.

Automate incident creation

Generate a new incident record when an event occurs, requiring only the service ID and title.

Waiting for input…

AI Agent
PagerDuty

What AI agents can do with PagerDuty with 11 Tools

This MCP provides a comprehensive set of tools allowing you to list, create, update, and retrieve all critical PagerDuty resources, from users to services.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using PagerDuty MCP

Create Incident

Starts a new incident record for a specified service using your email and a title.

Get Incident

Retrieves detailed status information about a specific, existing incident ID.

Get Service

Fetches the full configuration and integration details for one monitored service.

Get User

Gets detailed profile information for a single team member within PagerDuty.

List Oncalls

Provides a real-time list of all individuals currently scheduled to be on call...

List Schedules

Retrieves a comprehensive list of all defined on-call rotation schedules.

List Services

Lists every service that is currently monitored by PagerDuty.

List Users

Retrieves a complete list of all user accounts within the connected PagerDuty...

Update Incident

Changes an incident's status, such as acknowledging it, resolving it, or reassigning...

List Escalation Policies

Shows all existing escalation policies and their defined routing rules for incidents.

List Incidents

Lists multiple incidents, allowing you to filter by status like 'triggered' or...

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

PagerDuty MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The PagerDuty integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with PagerDuty, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
PagerDuty MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by PagerDuty. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS INFRASTRUCTURE

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on each call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

The Pain of the Incident War Room Solved with Vinkius AI Gateway

When an outage hits, you're forced into a rapid cycle of context switching. You jump from the monitoring dashboard to the user directory, then open the service configuration page, and finally switch to the incident tracker just to acknowledge it. Copying IDs, cross-referencing schedules, and manually updating status across tabs is exhausting.

With this MCP, that process collapses into a single conversation. Your agent gathers all the necessary data—service configurations via get_service, current on-call details from list_oncalls, and active incident reports using list_incidents—and hands you an immediate action plan. You don't click; you talk.

Achieve Instant Incident Management with PagerDuty

The manual steps that vanish include checking the list of active incidents, figuring out which team owns the service using get_user, and then having to manually change the status from 'triggered' to 'acknowledged'.

Now you can tell your agent to acknowledge an incident and retrieve the full service context in one prompt. The entire lifecycle moves at your pace, not the pace of clicking through ten different tabs.

What your AI can actually do with this

You manage complex incident lifecycles using natural conversation through this MCP. Instead of jumping between multiple dashboards, your agent handles the full workflow. You can list all active incidents and get deep details on a specific service's configuration or user profile. Need to know who is currently covering the platform? The MCP checks current on-call rotations, showing which level (L1, L2) has coverage until what date.

If something goes wrong, your agent creates the initial incident record automatically, then you can acknowledge it and update its status when troubleshooting is done. It's a command center for service health—all accessible from any MCP-compatible client through Vinkius.

Built · Hosted · Managed by Vinkius PagerDuty MCP - Manage Outages & On-Call Schedules
Server ID 019d75ee-2ade-73c6-b403-b225ff91edf1
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How do I use PagerDuty MCP to see who is on-call? +

Simply ask your agent to list_oncalls. It immediately provides real-time data showing the current L1 and L2 contacts, along with their expiration dates.

Can I create a new incident using the PagerDuty MCP? +

Yes, use create_incident. You just need to provide your service ID and a title, and it registers the alert immediately.

What if an incident status needs changing? Which tool should I use in PagerDuty MCP? +

Use update_incident. This function lets you acknowledge, resolve, or escalate an incident programmatically with a single command.

How does the PagerDuty MCP help me monitor services? +

You can list all monitored services using list_services, and then drill down into any specific one by calling get_service to view its full configuration details.