MaestroQA Connector for AI agents.
7 live capabilities
Manage customer service quality assurance and QA scores from your agent.
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Why people use MaestroQA
MaestroQA QA Score Monitoring for Customer Support
With this Connector, you just tell your agent to sync the scores or list the pending tickets. It pulls the data directly from MaestroQA into your chat window. You get a clear picture of your team's performance without the tab-switching.
What Vinkius changes
You get a direct way to query and manage your customer service QA data using plain English.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Monthly Report Generation
An Ops Manager is tired of manually compiling data.
- Real-world use case 02
Real-time Coaching
A Support Lead notices a dip in scores.
- Real-world use case 03
CSAT Alignment
An analyst wants to see if internal grades match customer reality.
Complete set · 7capabilities
The complete MaestroQA capability set.
These are the exact actions your AI can choose when you ask it to work with MaestroQA.
01—04
4 capabilities in this set.
Part of 7 available through MaestroQA.
- 01 Capability
List qa agents
See every agent currently tracked in your MaestroQA account. Use this to get a bird's eye view of your active team.
- 02 Capability
Push csat scores
Send external customer satisfaction scores into your MaestroQA dashboard. This keeps your internal grades aligned with customer reality.
- 03 Capability
Request qa data export
Start an asynchronous export of raw QA data for a specific date range. Use this to grab large datasets for deep analysis.
- 04 Capability
List qa rubrics
See all the evaluation rubrics you have set up for your team. This helps you organize your QA process and scoring criteria.
05—07
3 capabilities in this set.
Part of 7 available through MaestroQA.
- 05 Capability
List qa tickets
Get a list of support tickets along with their current QA statuses. You can use filters to find exactly what needs attention.
- 06 Capability
Get export download links
Grab the links for your requested data exports once they're ready. This helps you collect your bulk data for analysis.
- 07 Capability
Get ticket qa details
View the specific grading breakdown and metadata for a single ticket. It's the fastest way to audit a specific interaction.
Set up in minutes
One URL. Then ask MaestroQA to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use MaestroQA from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_nTv01PBFauZvbH8Uhc29AW2itw7rJu1WmNIaeJEy/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it MaestroQA, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable MaestroQA for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_nTv01PBFauZvbH8Uhc29AW2itw7rJu1WmNIaeJEy/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the MaestroQA URL.
- Step 03
Save and start
Save the connection and enable MaestroQA in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"maestroqa": {
"url": "https://edge.vinkius.com/vk_preview_nTv01PBFauZvbH8Uhc29AW2itw7rJu1WmNIaeJEy/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using MaestroQA
Open Agent mode in chat and ask: "Using MaestroQA, help me...". 7 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"maestroqa": {
"url": "https://edge.vinkius.com/vk_preview_nTv01PBFauZvbH8Uhc29AW2itw7rJu1WmNIaeJEy/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using MaestroQA
Ask Copilot: "Using MaestroQA, help me...". 7 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"maestroqa": {
"url": "https://edge.vinkius.com/vk_preview_nTv01PBFauZvbH8Uhc29AW2itw7rJu1WmNIaeJEy/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using MaestroQA
Open Cascade and ask: "Using MaestroQA, help me...". 7 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"maestroqa": {
"url": "https://edge.vinkius.com/vk_preview_nTv01PBFauZvbH8Uhc29AW2itw7rJu1WmNIaeJEy/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using MaestroQA
Ask Cline: "Using MaestroQA, help me...". 7 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add maestroqa --transport http "https://edge.vinkius.com/vk_preview_nTv01PBFauZvbH8Uhc29AW2itw7rJu1WmNIaeJEy/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using MaestroQA
Ask Claude: "Using MaestroQA, show me...". 7 tools are ready
Where the request belongs
Work MaestroQA can move forward.
This is for the QA manager who spends way too much time copy-pasting scores into spreadsheets or the support lead trying to spot performance trends across dozens of agents.
QA Manager
Audits agent performance and pulls monthly reports for leadership using natural language commands.
Support Lead
Checks which tickets are stuck in pending and gives real-time feedback to agents from their dev capabilities.
Ops Manager
Syncs CSAT data to ensure internal grades match customer reality and maintains accurate quality reporting.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
Browse ConnectorsFive9 QM
Manage agent evaluations, review recorded interactions, and track quality metrics via AI agents with Five9 QM.
Zendesk QA (Klaus)
Export QA reviews, search conversations, and import ticket data via the Klaus (Zendesk QA) API.
Nicereply
Measure customer satisfaction via Nicereply. track survey responses, ratings, and stats directly from your AI agent.
AlisQI
Quality management orchestration. manage analysis sets, results, and QMS data via AI.
ContextQA
Automate testing via ContextQA. manage test suites, track AI-healing executions, trigger automated runs, and audit API tests directly from any AI agent.
PractiTest
Manage your PractiTest projects, tests, and runs directly using AI Agents.
Bring your own AI
Change the model, client or framework. Keep MaestroQA connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about MaestroQA.
The practical details behind the request, access and result.
Can MaestroQA MCP help me sync customer satisfaction scores?
Yes, it pushes external CSAT scores into MaestroQA automatically. This ensures your internal QA grades stay aligned with actual customer sentiment without manual entry.
How do I get my QA data out of MaestroQA for a spreadsheet?
You can ask your agent to start a raw data export for a specific date range. Once it's finished, the agent will provide you with the download link.
Can my AI agent see who is currently being graded?
Yes, it can list all support agents and their current QA statuses. This helps you see who is active and where the workload is currently sitting.
What kind of ticket details can I see with MaestroQA MCP?
You can see full metadata, IQS scores, and specific grading breakdowns for individual tickets. It gives you a deep dive into why a specific score was given.
Does MaestroQA MCP work with my existing rubrics?
Yes, it can list all your available evaluation rubrics. This allows you to see exactly what criteria your agent is using to monitor your team.
Is there a way to see which tickets are still pending review?
Yes, you can ask your agent to list tickets and filter for those with a pending status. It's a great way to identify bottlenecks in your QA queue.
What is an Internal Quality Score (IQS)?
IQS is the grade assigned to a ticket during the QA process based on your rubrics. The agent can retrieve this score using the get_ticket_qa_details capability.
How do I download a data export?
First, request the export using request_qa_data_export. Once processed, use get_export_download_links with the provided ID to retrieve the download URL.
Where do I find my API Token?
Log in to MaestroQA, go to Settings > API, and generate a new token. Note that the API is also referred to as 'Rippit' in technical documentation.
One connection away
Give your agent a direct line to MaestroQA.
Connect MaestroQA once. Keep it beside 5,900+ managed Connectors when the next task needs more.
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