Vinkius
MaestroQA

MaestroQA MCP for AI. Audit Agent Performance & Export QA Scores

Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
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Works with every AI agent you already use

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MaestroQA MCP on Cursor AI Code EditorMaestroQA MCP on Claude Desktop AppMaestroQA MCP on OpenAI Agents SDKMaestroQA MCP on Visual Studio CodeMaestroQA MCP on GitHub Copilot AI AgentMaestroQA MCP on Google Gemini AIMaestroQA MCP on Lovable AI DevelopmentMaestroQA MCP on Mistral AI AgentsMaestroQA MCP on Amazon AWS Bedrock

Connect to your AI in seconds.

MaestroQA gives your AI client access to detailed customer service quality assurance data. It lets you list support tickets, retrieve real-time Internal Quality Scores (IQS), sync external CSAT metrics, and run asynchronous exports of performance records.

Use it when you need to audit agent work or analyze trends across a large ticket volume via natural language commands.

What your AI can do

List qa agents

Returns a list of all agents tracked in MaestroQA, helping you identify who to audit.

Get export download links

Pulls the final download link once a previously requested data export is ready.

Get ticket qa details

Retrieves all Internal Quality Scores and grading information for one specific support ticket ID.

+ 4 more capabilities included
Check Ticket Scores

Retrieve the Internal Quality Score (IQS) and full details for a specific support ticket.

List All Support Tickets

Fetch lists of tickets, allowing you to filter results by date or status to see pending reviews.

Export Performance Data

Initialize a background job that compiles raw QA data for a specific date range, providing links when ready.

Sync External CSAT Scores

Send external Customer Satisfaction (CSAT) scores directly into MaestroQA to pair them with internal performance grades.

Included with Plan

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AI Agent

MaestroQA MCP Server: 7 Tools for QA Data Management

Use these tools to manage the full lifecycle of your customer support quality assurance process, from listing tickets to bulk data exports.

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List Qa Agents

Returns a list of all agents tracked in MaestroQA, helping you identify who to audit.

Get Export Download Links

Pulls the final download link once a previously requested data export is ready.

Get Ticket Qa Details

Retrieves all Internal Quality Scores and grading information for one specific...

Push Csat Scores

Sends external customer satisfaction scores into MaestroQA's database for...

Request Qa Data Export

Starts a background job to compile and export raw QA data across a specified date...

List Qa Rubrics

Displays every available evaluation rubric used by the team for scoring tickets.

List Qa Tickets

Lists all support tickets and their current QA statuses, allowing filtering via optional parameters.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Claude AI

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The MaestroQA integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

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Start building

Make Your AI Do More

Start with MaestroQA, then connect any of our 5,100+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,100+ others, all in one place
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  • Works with Claude, ChatGPT, Cursor, and more
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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by MaestroQA. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Works with Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This connection provides 7 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.

The Manual QA Audit Process is a Nightmare.

Right now, auditing performance means jumping through hoops. You open your ticketing system dashboard, then you have to switch tabs to the scoring report, and if you want historical data, you spend 20 minutes setting date filters and hitting 'Export.' Then you manually copy-paste agent names into a spreadsheet so you know who did what.

With MaestroQA, that whole dance disappears. You just ask your agent: 'What was Agent X's performance last quarter?' The system calls the necessary tools and gives you the actionable data summary right in the chat.

MaestroQA MCP Server: Get Scores, Don't Guess.

Before this, correlating a low CSAT score with an internal QA grade was guesswork. You had to export the raw data from two different systems and manually cross-reference ticket IDs—a tedious task prone to errors.

Now you use 'push_csat_scores.' It takes your external feedback and maps it directly into MaestroQA's records, letting you see performance gaps instantly.

What your AI can actually do with this

You wanna audit your team? MaestroQA gives your AI client deep access to quality assurance data from customer support tickets. You can use this server when you need to track agent performance, check metrics across huge volumes of tickets, or sync external satisfaction scores right into the system.

Checking Ticket Scores and Details

You've got a ticket ID; you wanna know how it stacked up? The get_ticket_qa_details tool pulls all the Internal Quality Scores (IQS) and gives you the full grading breakdown for that specific support ticket. If you need to see what's going on across your whole department, you start with list_qa_tickets.

This lists every support ticket and its current QA status; you can filter those results by date or by any status to quickly find pending reviews.

Managing Agents and Rubrics

To figure out who needs coaching, use list_qa_agents to get a list of every agent tracked in MaestroQA. You also need to know what the team is grading against. The list_qa_rubrics tool displays all available evaluation rubrics your team uses for scoring tickets.

Syncing External Data and Exporting Records

Don't forget about customer feedback outside of the system. You can use push_csat_scores to send external Customer Satisfaction (CSAT) scores directly into MaestroQA, letting you pair those metrics with internal performance grades for a full picture. When you need deep analysis that goes beyond what your AI client can display live, you initialize an export job using request_qa_data_export.

This starts a background process to compile all the raw QA data across a specific date range. Once that job is done, you call get_export_download_links and it pulls the final download link for your records.

What You Actually Do With These Tools

  • Audit Specific Tickets: Give the agent one ticket ID; it returns the Internal Quality Score (IQS) and full grading details.
  • Find Pending Reviews: Call list_qa_tickets to fetch lists of tickets, letting you filter by status or date.
  • Review Agent Performance: Get a list of all agents with list_qa_agents, then see what criteria they're judged on using list_qa_rubrics.
  • Correlate Data Points: Send external CSAT scores via push_csat_scores so you can cross-reference them against internal QA grades.
  • Analyze Trends: Use request_qa_data_export to compile raw QA data for a date range, and then grab the final link with get_export_download_links when it's ready.
Built · Hosted · Managed by Vinkius MaestroQA MCP Server - Export Support QA Data
Server ID 019d75cb-b2c8-7027-89f7-7212700a3928
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How do I get all the raw QA data for my team using request_qa_data_export? +

You call 'request_qa_data_export' and provide a specific start and end date. This starts an asynchronous export job, so you'll need to use 'get_export_download_links' later to get the final file.

Can I list tickets that are pending QA review using list_qa_tickets? +

Yes. You can call 'list_qa_tickets' and provide parameters (like status='Pending') to filter the results, giving you a quick overview of what needs attention.

What tool do I use if I only want to check one ticket's score? +

Use 'get_ticket_qa_details'. This tool takes a single ticket ID and gives you the complete scoring breakdown, including IQS and grading dates.

Does MaestroQA handle CSAT scores from non-Maestro sources? +

Yes. Use 'push_csat_scores' to sync external customer satisfaction metrics into the system for correlation with internal QA grades.

How do I use `list_qa_agents` to get a roster of all monitored support agents? +

It returns a list of every agent tracked in MaestroQA. This function establishes the scope for your quality monitoring, showing which accounts are included in your system's QA reports.

What is the purpose of `list_qa_rubrics`? Does it show all available grading standards? +

list_qa_rubrics pulls a definitive list of every evaluation rubric you can use. This helps you confirm which scoring guidelines are active and ready for QA review.

After running an export, how do I actually get the file using `get_export_download_links`? +

You pass the unique export ID to this tool. It fetches the secure, time-sensitive URLs you need to download the raw data files for analysis.

When I use `get_ticket_qa_details`, what specific audit metadata does it retrieve about a ticket? +

It provides deep metadata beyond just the score. You get details like who graded the ticket, when they graded it, and the full breakdown of the rubric criteria used.

What is an Internal Quality Score (IQS)? +

IQS is the grade assigned to a ticket during the QA process based on your rubrics. The agent can retrieve this score using the get_ticket_qa_details tool.

How do I download a data export? +

First, request the export using request_qa_data_export. Once processed, use get_export_download_links with the provided ID to retrieve the download URL.

Where do I find my API Token? +

Log in to MaestroQA, go to Settings > API, and generate a new token. Note that the API is also referred to as 'Rippit' in technical documentation.

Built & Managed by Vinkius 30s setup 7 tools

We've already built the connector for MaestroQA. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 7 tools are live and waiting. You're up and running in seconds.

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