How to Use the Pylon MCP in Windsurf
Use Pylon in Windsurf to manage B2B tickets and account data without switching tabs.
Works with every AI agent you already use
…and any MCP-compatible client
Connect Pylon MCP to Windsurf
Create your Vinkius account to connect Pylon to Windsurf — we handle the hosting, security, and runtime updates so you don't have to. No server setup required.
Gemini
Key Capabilities
Automate B2B ticket triage
Cascade reads your open tickets using `list_issues` and matches them against account tiers fetched via `get_account`. It identifies urgent escalations for high-value customers so you focus on the right requests first. Once identified, the agent uses `update_issue` to apply tags or route the ticket to the correct team. It handles the busy work while you handle the technical resolution.
Respond to customers directly
Windsurf pulls conversation history with `get_issue_messages` to ensure the agent understands the full context of a bug report. You get a clear picture before you ever type a response. When ready, use `reply_to_issue` to send your update back to the customer. The tool maintains the thread so you never lose track of open conversations.
Sync knowledge base content
Access your internal documentation by running `list_knowledge_bases` and `list_articles` to find the right technical answer. The agent retrieves the exact text needed to solve a customer problem. It pastes the relevant solution into your draft. This keeps your support responses consistent with your current internal documentation.
Set up Pylon MCP in Windsurf
Prerequisites
- Windsurf IDE installed (macOS, Windows, or Linux)
- Active Vinkius subscription with a valid endpoint token
- 1
Open MCP configuration
Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open
~/.codeium/windsurf/mcp_config.json. - 2
Add the Pylon MCP
Paste the JSON snippet shown on the right into the
mcpServersobject. Replace[YOUR_TOKEN_HERE]with your endpoint token from cloud.vinkius.com. - 3
Refresh MCPs
Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
- 4
Verify in Cascade
Start a new Cascade conversation and ask something like "Show my Pylon payment history." If connected, Cascade will call the Pylon tools directly. You will see a green dot next to the server name in the MCP panel.
{
"mcpServers": {
"pylon-mcp": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Pylon. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
Why Choose Vinkius
Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.
Real-time monitoring
Live
visibility into every interaction
Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.
Built-in savings
60%
lower AI costs
Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.
Single dashboard
One
place for every integration
Every tool your AI connects to, managed from a single screen. One account, complete control.
Common questions about Pylon MCP in Windsurf
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
Start using the Pylon MCP today
We host it, we monitor it, we maintain it. You just paste one token.