How to Use the 360dialog MCP in Claude

Q: Can I manage 360dialog templates inside Claude Desktop?

Yes. You can list all your templates with listtemplates and then send a specific one using sendtemplatemessage. It's a quick way to handle campaigns without leaving your chat.

Q: What's the point of checking contacts before sending?

The checkcontacts tool saves you from sending messages to invalid numbers. It confirms a contact exists on WhatsApp and is linked to your 360dialog account, which helps keep your quality rating high.

Manage WhatsApp campaigns and send messages directly from the Claude Desktop app or claude.ai.

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Connect 360dialog MCP to Claude Desktop

Create your Vinkius account to connect 360dialog to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup 360dialog with Claude Desktop

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Send Messages and Media Instantly

Use `send_message` to fire off a quick text to a customer's WhatsApp. For something more visual, `send_media_message` lets you attach an image or document by just giving Claude the URL. It's direct and fast. Running this on Claude Desktop means you can even use local files. Just have your agent `upload_media` from your machine, then send it. No need to put it on a public server first. It all happens right from your chat.

Manage 360dialog Templates in Claude

The `list_templates` tool gives you a full inventory of your approved 360dialog templates. You can ask Claude to find a specific one, then use `get_template` to see its exact structure and required language codes. Once you've picked your template, sending it is simple with `send_template_message`. You just tell Claude the template name and language, and it handles the rest. This is perfect for sending standardized notifications or updates from your Claude session.

Check Contacts and API Status

This MCP Server gives you tools to see what's happening behind the scenes. The `check_contacts` tool confirms if a phone number is a valid WhatsApp user on your 360dialog account before you send a message. If things feel slow, you can ask Claude to run `check_360dialog_status`. It pings the API and tells you if the service is up. That way, you know if the issue is on your end or theirs without leaving the app.

Setup guide

Set up 360dialog MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The 360dialog MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the 360dialog MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under 360dialog-mcp.

json

{
  "mcpServers": {
    "360dialog-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by 360dialog. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about 360dialog MCP in Claude Desktop

Just ask Claude to send a message. Provide the recipient's number and your text, and Claude uses the `send_message` tool from this MCP Server to send it instantly.

Yes. You can list all your templates with `list_templates` and then send a specific one using `send_template_message`. It's a quick way to handle campaigns without leaving your chat.

You can add it as an Extension with one click or configure it manually in your `claude_desktop_config.json`. This gives Claude direct access to the 360dialog API tools.

The `check_contacts` tool saves you from sending messages to invalid numbers. It confirms a contact exists on WhatsApp and is linked to your 360dialog account, which helps keep your quality rating high.

Yes, your data is secure. The server only handles WhatsApp contact numbers and media file metadata; it never stores message content. Vinkius runs the server in an ephemeral sandbox, and all communication with your Claude client is encrypted.

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