How to Use the 360dialog MCP in CrewAI

Q: What is the fastest way to add 360dialog to a CrewAI agent?

Pass the Vinkius MCP endpoint URL directly into the mcps array when defining your agent. CrewAI automatically fetches the tool schemas and makes them available to that specific persona.

Q: Can I restrict which CrewAI agents can send 360dialog messages?

Yes. Import MCPServerHTTP from crewai.mcp and use toolfilter. You can give your research agent read-only access while restricting sendmessage strictly to your communication agent.

Q: How do CrewAI agents handle 360dialog webhook configuration?

An admin agent can execute setwebhook during the initial setup phase. Once configured, the official API will push events to your external listener, which you can feed back into your crew's shared memory.

Deploy autonomous CrewAI agents that manage WhatsApp campaigns and monitor 360dialog delivery metrics in real-time.

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Connect 360dialog MCP to CrewAI

Create your Vinkius account to connect 360dialog to CrewAI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup 360dialog with CrewAI

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Perplexity

Assign dedicated agents for WhatsApp template management

Managing dozens of approved message formats across different languages gets messy fast. You want a specialized agent handling the catalog while your outreach agents focus entirely on sending. Give your formatting agent access to `list_templates` and `get_template`. This agent monitors the available layouts and writes the exact required variables into shared memory. Your execution agents then read that memory and fire `send_template_message` without guessing the formatting rules.

Build an autonomous media delivery pipeline

Sending documents and images at scale requires staging the files before dispatch. A single script trying to do everything sequentially will bottleneck your operations. Split the workload across your CrewAI team. Have a preparation agent run `upload_media` to get the assets onto the platform. A separate dispatcher agent immediately grabs the returned details via `get_media` and pushes the final payload using `send_media_message`.

Monitor MCP Server health and contact validity

Autonomous systems need self-healing capabilities. If the messaging API goes down, your agents shouldn't blindly keep trying to push notifications. Create a supervisor agent that runs `check_360dialog_status` on a schedule. If it detects an outage, it pauses the outreach crew. You can also equip a validation agent with `check_contacts` to scrub the target list before the campaign even starts.

Setup guide

Set up 360dialog MCP in CrewAI

Prerequisites

Python 3.10+ installed
crewai package (pip install crewai)
Active Vinkius subscription with a valid endpoint token

1

Install CrewAI
Run pip install crewai to install the framework. MCP support is built-in via the mcps parameter.
2

Add the MCP URL to your agent
Pass your Vinkius endpoint directly to the mcps list. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. CrewAI handles tool discovery and caching automatically.
3

Kick off your crew
Create a Crew with your agent and tasks. Call crew.kickoff() — the agent will automatically invoke 360dialog tools as needed.

crew.py

from crewai import Agent, Task, Crew

agent = Agent(
    role="360dialog Analyst",
    goal="Access and analyze 360dialog data via MCP.",
    backstory="Expert analyst with direct 360dialog access.",
    mcps=[
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    ],
)

task = Task(
    description="List recent 360dialog transactions",
    agent=agent,
    expected_output="A summary of recent activity",
)

crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result)

Get your connection token →

Prerequisites

Python 3.10+ installed
crewai + crewai-tools packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run pip install crewai crewai-tools. The MCPServerAdapter handles lifecycle management and tool conversion.
2

Connect with MCPServerAdapter
Use MCPServerAdapter as a context manager with SseServerParameters pointing to your Vinkius endpoint. The adapter automatically manages connection lifecycle.
3

Assign tools and run
Pass the returned mcp_tools to your agent's tools parameter. The adapter converts MCP tools to native BaseTool objects compatible with all CrewAI agents.

crew.py

from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
from mcp import SseServerParameters

server_params = SseServerParameters(
    url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
)

with MCPServerAdapter(server_params) as mcp_tools:
    agent = Agent(
        role="360dialog Analyst",
        goal="Access and analyze 360dialog data via MCP.",
        backstory="Expert analyst with direct 360dialog access.",
        tools=mcp_tools,
    )

    task = Task(
        description="List recent 360dialog transactions",
        agent=agent,
        expected_output="A summary of recent activity",
    )

    crew = Crew(agents=[agent], tasks=[task])
    result = crew.kickoff()
    print(result)

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by 360dialog. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about 360dialog MCP in CrewAI

Pass the Vinkius MCP endpoint URL directly into the `mcps` array when defining your agent. CrewAI automatically fetches the tool schemas and makes them available to that specific persona.

Yes. Import `MCPServerHTTP` from `crewai.mcp` and use `tool_filter`. You can give your research agent read-only access while restricting `send_message` strictly to your communication agent.

An admin agent can execute `set_webhook` during the initial setup phase. Once configured, the official API will push events to your external listener, which you can feed back into your crew's shared memory.

They require them. Your agents must format all recipient numbers with the country code before invoking the sending functions. You can prompt a formatting agent to clean the data first.

We handle authentication at the network edge without storing your private keys or target lists. The Vinkius environment spins up exclusively to route your payload to the messaging provider and immediately tears itself down. Your contact databases remain entirely private.

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