How to Use the 360dialog MCP in OpenAI Agents SDK

Q: Can OpenAI Agents SDK handle 360dialog webhook events?

Yes, you use the setwebhook tool to point the 360dialog API at your listener. This allows your agent to react to incoming messages in real-time.

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Connect 360dialog MCP to OpenAI Agents SDK

Create your Vinkius account to connect 360dialog to OpenAI Agents SDK and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup 360dialog with OpenAI Agents SDK

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Message automation for OpenAI Agents SDK

Your agent pushes text directly to WhatsApp users by calling `send_message`. It handles the international formatting requirements for the API automatically. Safety guardrails in your agent configuration will catch errors before the message leaves your system. This keeps your communication logs clean and consistent.

Managing templates via OpenAI Agents SDK

You can pull your existing library of approved messages using `list_templates`. Your agent identifies the right one for the conversation context immediately. Triggering `send_template_message` ensures you stay within WhatsApp policy guidelines. It validates your language codes against the server's records before execution.

Media handling in OpenAI Agents SDK

Upload files using `upload_media` and verify their status with `get_media` before sending. Your agent manages the binary data flow without manual intervention. Dispatching media files becomes a simple task with `send_media_message`. The tool maps your local file path to the API endpoint seamlessly.

Setup guide

Set up 360dialog MCP in OpenAI Agents SDK

Prerequisites

Python 3.10+ installed
openai-agents package (pip install openai-agents)
Active Vinkius subscription with a valid endpoint token

1

Install the SDK

Run pip install openai-agents to install the OpenAI Agents SDK. The MCP integration is built-in — no extra dependencies needed.
2

Connect via SSE transport

Use MCPServerSse with your Vinkius endpoint URL. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. The SDK auto-discovers all 360dialog tools at runtime.
3

Create your Agent

Pass the MCP to Agent(mcp_servers=[server]). The agent receives 360dialog tools as native definitions — JSON schemas resolve automatically.
4

Run the agent

Call Runner.run(agent, prompt) to execute. The agent invokes the appropriate 360dialog tools and returns structured results. Copy the full example on the right to get started.

agent.py

import asyncio
from agents import Agent, Runner
from agents.mcp import MCPServerSse

async def main():
    async with MCPServerSse(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    ) as server:
        agent = Agent(
            name="360dialog Agent",
            instructions="You have access to 360dialog tools.",
            mcp_servers=[server],
        )
        result = await Runner.run(agent, "List recent transactions")
        print(result.final_output)

asyncio.run(main())

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by 360dialog. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about 360dialog MCP in OpenAI Agents SDK

You initialize the connection using the MCPServerStreamableHttp class. Just pass your Vinkius endpoint URL into the constructor and add the server to your agent's list.

Yes, you use the `set_webhook` tool to point the 360dialog API at your listener. This allows your agent to react to incoming messages in real-time.

The server is built to handle async requests natively. You use a context manager to wrap the connection, ensuring your agent waits for the response before proceeding.

Vinkius manages your credentials securely on their end. You only provide an endpoint token to your agent, keeping your sensitive secrets out of your source code.

Your customer phone numbers and message content are encrypted in transit. Vinkius operates a zero-trust sandbox, so no third party intercepts your raw conversation data.

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