How to Use the BOSSDesk MCP in Mastra AI

Q: How do I connect the BOSSDesk MCP Server to Mastra AI?

Instantiate the MCPClient in your Mastra configuration with your Vinkius URL. Then, pass the tools like listtickets directly into your agent's tool array.

Q: How do I require approval for BOSSDesk asset changes in Mastra AI?

Use Mastra's requireToolApproval flag on sensitive tools like updateticket. This stops the agent from modifying asset records until an admin clicks approve.

Q: Can I build a workflow to clean up inactive users?

You can write a Mastra workflow that calls listusers to find inactive accounts. The agent can then use addticketnote to flag these accounts on open offboarding tickets.

Automate BOSSDesk IT workflows with Mastra AI agents using conditional branching and automatic retries.

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Connect BOSSDesk MCP to Mastra AI

Create your Vinkius account to connect BOSSDesk to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup BOSSDesk with Mastra AI

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Build BOSSDesk workflows using Mastra AI

Create multi-step workflows that run when a high-priority BOSSDesk ticket drops. Mastra AI can fetch the issue using `get_ticket`, analyze the severity, and automatically trigger `update_ticket` to escalate it. This MCP setup ensures your critical IT support updates never get lost due to temporary network hiccups. If the initial update fails, Mastra's built-in retry engine backs off and tries again.

Automate asset audits with Mastra workflows

Set up an agent that regularly reconciles hardware databases using the BOSSDesk asset tracking tools. The agent calls `list_assets` to pull your inventory and compares it against active user assignments retrieved via `list_users`. When the workflow finds an unassigned laptop, it uses `get_asset` to pull details and logs a note using `add_ticket_note` to alert the IT team.

Approve BOSSDesk location updates in Mastra AI

Keep physical office moves accurate without letting agents make unchecked changes to your BOSSDesk directories. Mastra AI uses `list_locations` to find the correct desk and pauses for human approval before calling `update_ticket`. This MCP Server integration allows you to enforce strict guardrails on your IT directory. Your agents do the research, but you keep final control over your physical office data.

Setup guide

Set up BOSSDesk MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All BOSSDesk tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "bossdesk-mcp-client",
  servers: {
    "bossdesk-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "BOSSDesk Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to BOSSDesk tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent BOSSDesk transactions"
);
console.log(result.text);

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by BOSSDesk. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about BOSSDesk MCP in Mastra AI

Instantiate the `MCPClient` in your Mastra configuration with your Vinkius URL. Then, pass the tools like `list_tickets` directly into your agent's tool array.

Yes, Mastra AI uses automatic retries with exponential backoff. If a call to `create_ticket` fails, the framework retries the operation automatically without crashing your workflow.

Use Mastra's `requireToolApproval` flag on sensitive tools like `update_ticket`. This stops the agent from modifying asset records until an admin clicks approve.

You can write a Mastra workflow that calls `list_users` to find inactive accounts. The agent can then use `add_ticket_note` to flag these accounts on open offboarding tickets.

Your asset details and user records are processed in transit over TLS and never stored by Vinkius. The MCP Server acts as an ephemeral bridge, keeping your internal IT inventory isolated from public LLM logs.

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