How to Use the BOSSDesk MCP in Windsurf

Let Cascade run your IT service desk by chaining BOSSDesk actions directly within your Windsurf workspace.

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Connect BOSSDesk MCP to Windsurf

Create your Vinkius account to connect BOSSDesk to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup BOSSDesk with Windsurf

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Automate ticket triage with Windsurf

The `list_tickets` tool retrieves your active queue so Cascade can evaluate incoming IT requests. Cascade reads the ticket context, matches it against physical sites using `list_locations`, and updates the records without manual intervention. You set the goal to clean up the queue. The agent calls `update_ticket` to assign categories and `add_ticket_note` to document its reasoning. It runs the entire sequence in one go.

Cross-reference assets and users instantly

When an employee reports a broken device, the `get_asset` tool pulls hardware details directly into your workspace. Your agent chains this with `get_user` to verify who owns the laptop and where they are located. Instead of swapping windows, this MCP integration pulls everything into your active file. Cascade uses `list_assets` to find spares and logs the resolution details instantly.

Deploy a zero-trust BOSSDesk MCP Server

By exposing the `create_ticket` tool, you let Cascade file new hardware requests or incident reports on behalf of your team. This MCP Server runs inside a secure V8 isolate sandbox on Vinkius, meaning your credentials stay safe. You only need a single endpoint token to connect the server. Windsurf handles the communication, letting Cascade query `list_users` safely without exposing your main database.

Setup guide

Set up BOSSDesk MCP in Windsurf

Prerequisites

Windsurf IDE installed (macOS, Windows, or Linux)
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open ~/.codeium/windsurf/mcp_config.json.
2

Add the BOSSDesk MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Refresh MCPs

Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.
4

Verify in Cascade

Start a new Cascade conversation and ask something like "Show my BOSSDesk payment history." If connected, Cascade will call the BOSSDesk tools directly. You will see a green dot next to the server name in the MCP panel.

mcp_config.json

{
  "mcpServers": {
    "bossdesk-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by BOSSDesk. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about BOSSDesk MCP in Windsurf

Open your Windsurf settings and add the Vinkius URL to your configuration file under mcpServers. Cascade auto-discovers all ten tools immediately.

Yes. Tell Cascade to process a batch, and it will loop through `list_tickets`, identify issues, and apply updates using `update_ticket` one by one.

No, Cascade runs autonomously. It plans the sequence of tool calls like `get_user` and `get_asset` and executes them, showing you the final output.

Cascade reads the error message returned by the server. It then adjusts its plan and retries the action, perhaps using `list_users` to find a valid ID if the first attempt failed.

Vinkius runs the integration in a zero-trust, ephemeral V8 sandbox. Your ticket details, asset lists, and user records are never stored on Vinkius servers, and all transactions use a single secure token.

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