Can I reply to a WhatsApp message through the agent?

Yes! Use the `send_chat_message` tool with the conversation ID. As long as your WhatsApp inbox is connected to Chatwoot, the agent will deliver your reply.

How do I see the full history of a chat?

Use the `get_chat_history` tool with the unique conversation ID. Your agent will fetch all previous messages, allowing you to review the entire interaction.

Where do I find my Chatwoot Access Token?

Log in to Chatwoot, click on your profile avatar in the bottom left, and select 'Profile Settings'. Scroll to the bottom to find your personal 'Access Token'.

Chatwoot MCP Server for Cursor 8 tools — connect in under 2 minutes

Name: Chatwoot
Availability: InStock
Author: Vinkius

docs.cursor.com/context/model-context-protocol

Built by Vinkius GDPR 8 Tools IDE

Cursor is an AI-first code editor built on VS Code that integrates LLM-powered coding assistance directly into the development workflow. Its Agent mode enables autonomous multi-step coding tasks, and MCP support lets agents access external data sources and APIs during code generation.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Chatwoot and 2,500+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·json

{
  "mcpServers": {
    "chatwoot": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Chatwoot MCP Server

Connect your Chatwoot account to any AI agent and take full control of your customer support and engagement through natural conversation. Streamline how you manage chats across Web, WhatsApp, Facebook, and more.

Cursor's Agent mode turns Chatwoot into an in-editor superpower. Ask Cursor to generate code using live data from Chatwoot and it fetches, processes, and writes — all in a single agentic loop. 8 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.

What you can do

Conversation Oversight — List and retrieve details for all active and resolved conversations natively
Live Replying — Send messages to customers in active chat sessions flawlessly
Contact Management — List and retrieve detailed customer contact information and history securely
Inbox Intelligence — Monitor all configured inboxes, including Web widgets and social integrations flawlessly
Agent Tracking — List all support agents and manage team availability in real-time
Message History — Access complete chat histories to understand customer context directly within your workspace

The Chatwoot MCP Server exposes 8 tools through the Vinkius. Connect it to Cursor in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Chatwoot to Cursor via MCP

Follow these steps to integrate the Chatwoot MCP Server with Cursor.

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"

Add the server config

Paste the JSON configuration above into the mcp.json file that opens

Save the file

Cursor will automatically detect the new MCP server

Start using Chatwoot

Open Agent mode in chat and ask: "Using Chatwoot, help me..." — 8 tools available

Why Use Cursor with the Chatwoot MCP Server

Cursor AI Code Editor provides unique advantages when paired with Chatwoot through the Model Context Protocol.

Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context

Cursor's Composer feature can generate entire files using real-time data fetched through MCP — no copy-pasting from external dashboards

MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment

VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools

Chatwoot + Cursor Use Cases

Practical scenarios where Cursor combined with the Chatwoot MCP Server delivers measurable value.

Code generation with live data: ask Cursor to generate a security report module using live DNS and subdomain data fetched through MCP

Automated documentation: have Cursor query your API's tool schemas and generate TypeScript interfaces or OpenAPI specs automatically

Infrastructure-as-code: Cursor can fetch domain configurations and generate corresponding Terraform or CloudFormation templates

Test scaffolding: ask Cursor to pull real API responses via MCP and generate unit test fixtures from actual data

Chatwoot MCP Tools for Cursor (8)

These 8 tools become available when you connect Chatwoot to Cursor via MCP:

get_chat_history

Retrieve the message history for a specific conversation

get_contact_details

Get detailed information for a specific customer contact

get_conversation_details

Get detailed information for a specific conversation

list_chatwoot_contacts

List all customer contacts

list_chatwoot_inboxes

List all configured inboxes (Web, WhatsApp, etc)

list_support_agents

List all support agents in the account

list_woot_conversations

List all conversations in the account

send_chat_message

Send a message to a customer in a specific conversation

Example Prompts for Chatwoot in Cursor

Ready-to-use prompts you can give your Cursor agent to start working with Chatwoot immediately.

"List all active conversations in Chatwoot."

"What did the customer in conversation ID 555 say last?"

"Reply to conversation 555: 'I'll look into this right now for you, Sarah.'"

Troubleshooting Chatwoot MCP Server with Cursor

Common issues when connecting Chatwoot to Cursor through the Vinkius, and how to resolve them.

Tools not appearing in Cursor

Ensure you are in Agent mode (not Ask mode). MCP tools only work in Agent mode.

Server shows as disconnected

Check Settings → Features → MCP and verify the server status. Try clicking the refresh button.

Chatwoot + Cursor FAQ

Common questions about integrating Chatwoot MCP Server with Cursor.

What is Agent mode and why does it matter for MCP?

Agent mode is Cursor's autonomous execution mode where the AI can perform multi-step tasks: reading files, editing code, running terminal commands, and calling MCP tools. Without Agent mode, Cursor operates in a simpler ask-and-answer mode that doesn't support tool calling. Always ensure you're in Agent mode when working with MCP servers.

Where does Cursor store MCP configuration?

Cursor looks for MCP server configurations in a mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.

Can Cursor use MCP tools in inline edits?

No. MCP tools are only available in Agent mode through the chat panel. Inline completions and Tab suggestions do not trigger MCP tool calls. This is by design — tool calls require user visibility and approval.

How do I verify MCP tools are loaded?

Open Settings → Features → MCP and look for your server name. A green indicator means the server is connected. You can also check Agent mode's available tools by clicking the tools dropdown in the chat panel.