Can I reply to a WhatsApp message through the agent?

Yes! Use the `send_chat_message` tool with the conversation ID. As long as your WhatsApp inbox is connected to Chatwoot, the agent will deliver your reply.

How do I see the full history of a chat?

Use the `get_chat_history` tool with the unique conversation ID. Your agent will fetch all previous messages, allowing you to review the entire interaction.

Where do I find my Chatwoot Access Token?

Log in to Chatwoot, click on your profile avatar in the bottom left, and select 'Profile Settings'. Scroll to the bottom to find your personal 'Access Token'.

Chatwoot MCP Server for VS Code Copilot 8 tools — connect in under 2 minutes

Name: Chatwoot
Availability: InStock
Author: Vinkius

code.visualstudio.com/docs/copilot/chat/mcp-servers

Built by Vinkius GDPR 8 Tools IDE

GitHub Copilot in VS Code is the most widely adopted AI coding assistant, embedded directly into the world's most popular code editor. With MCP support in Agent mode, Copilot can access external data and APIs to generate context-aware code grounded in real-time information.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Chatwoot and 2,500+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·json

{
  "mcpServers": {
    "chatwoot": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Chatwoot MCP Server

Connect your Chatwoot account to any AI agent and take full control of your customer support and engagement through natural conversation. Streamline how you manage chats across Web, WhatsApp, Facebook, and more.

GitHub Copilot Agent mode brings Chatwoot data directly into your VS Code workflow. With a project-scoped config, the entire team shares access to 8 tools. Copilot queries live data, generates typed code, and writes tests from actual API responses, all without leaving the editor.

What you can do

Conversation Oversight — List and retrieve details for all active and resolved conversations natively
Live Replying — Send messages to customers in active chat sessions flawlessly
Contact Management — List and retrieve detailed customer contact information and history securely
Inbox Intelligence — Monitor all configured inboxes, including Web widgets and social integrations flawlessly
Agent Tracking — List all support agents and manage team availability in real-time
Message History — Access complete chat histories to understand customer context directly within your workspace

The Chatwoot MCP Server exposes 8 tools through the Vinkius. Connect it to VS Code Copilot in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Chatwoot to VS Code Copilot via MCP

Follow these steps to integrate the Chatwoot MCP Server with VS Code Copilot.

Create MCP config

Create a .vscode/mcp.json file in your project root

Add the server config

Paste the JSON configuration above

Enable Agent mode

Open GitHub Copilot Chat and switch to Agent mode using the dropdown

Start using Chatwoot

Ask Copilot: "Using Chatwoot, help me...". 8 tools available

Why Use VS Code Copilot with the Chatwoot MCP Server

GitHub Copilot for Visual Studio Code provides unique advantages when paired with Chatwoot through the Model Context Protocol.

VS Code is used by over 70% of developers. adding MCP tools to Copilot means your team can leverage external data without leaving their primary editor

Project-scoped MCP configs (`.vscode/mcp.json`) let you commit server configurations to your repository, ensuring the entire team shares the same tool access

Copilot's Agent mode integrates MCP tools seamlessly with file editing, terminal commands, and workspace search in a single agentic loop

GitHub's enterprise compliance and audit features extend to MCP tool usage, providing visibility into how AI interacts with external services

Chatwoot + VS Code Copilot Use Cases

Practical scenarios where VS Code Copilot combined with the Chatwoot MCP Server delivers measurable value.

Live API integration: Copilot can query an MCP server, inspect the response schema, and generate typed API client code in the same step

DevSecOps workflows: security teams can give developers access to domain intelligence tools directly in their editor for real-time vulnerability assessment during code review

Data pipeline development: Copilot fetches sample data via MCP and generates transformation scripts, validators, and test fixtures from actual API responses

Documentation generation: Copilot queries available tools and auto-generates README sections, API reference docs, and usage examples

Chatwoot MCP Tools for VS Code Copilot (8)

These 8 tools become available when you connect Chatwoot to VS Code Copilot via MCP:

get_chat_history

Retrieve the message history for a specific conversation

get_contact_details

Get detailed information for a specific customer contact

get_conversation_details

Get detailed information for a specific conversation

list_chatwoot_contacts

List all customer contacts

list_chatwoot_inboxes

List all configured inboxes (Web, WhatsApp, etc)

list_support_agents

List all support agents in the account

list_woot_conversations

List all conversations in the account

send_chat_message

Send a message to a customer in a specific conversation

Example Prompts for Chatwoot in VS Code Copilot

Ready-to-use prompts you can give your VS Code Copilot agent to start working with Chatwoot immediately.

"List all active conversations in Chatwoot."

"What did the customer in conversation ID 555 say last?"

"Reply to conversation 555: 'I'll look into this right now for you, Sarah.'"

Troubleshooting Chatwoot MCP Server with VS Code Copilot

Common issues when connecting Chatwoot to VS Code Copilot through the Vinkius, and how to resolve them.

MCP tools not available

Ensure you are in Agent mode in Copilot Chat. MCP tools only appear in Agent mode.

Chatwoot + VS Code Copilot FAQ

Common questions about integrating Chatwoot MCP Server with VS Code Copilot.

Which VS Code version supports MCP?

MCP support requires VS Code 1.99 or later with the GitHub Copilot extension. Ensure both are updated to the latest version. Older versions of Copilot may not expose the Agent mode toggle.

How do I switch to Agent mode?

Open the Copilot Chat panel and look for two mode options: "Ask" and "Agent". Click "Agent" to enable autonomous tool calling. In Ask mode, Copilot provides conversational answers but cannot invoke MCP tools.

Can I restrict which MCP tools Copilot can access?

Yes. VS Code shows a tool consent dialog before any MCP tool is invoked for the first time. You can also configure tool access policies at the organization level through GitHub Copilot settings.

Does MCP work in VS Code Remote or Codespaces?

Yes. MCP servers configured via .vscode/mcp.json work in Remote SSH, WSL, and GitHub Codespaces environments. The MCP connection is established from the remote host, so ensure the server URL is accessible from that environment.