Chatwoot MCP Server for Windsurf 8 tools — connect in under 2 minutes
Windsurf brings agentic AI coding to a purpose-built IDE. Connect Chatwoot through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install Chatwoot and 2,500+ MCP Servers from a single visual interface.
{
"mcpServers": {
"chatwoot": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Chatwoot MCP Server
Connect your Chatwoot account to any AI agent and take full control of your customer support and engagement through natural conversation. Streamline how you manage chats across Web, WhatsApp, Facebook, and more.
Windsurf's Cascade agent chains multiple Chatwoot tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 8 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
What you can do
- Conversation Oversight — List and retrieve details for all active and resolved conversations natively
- Live Replying — Send messages to customers in active chat sessions flawlessly
- Contact Management — List and retrieve detailed customer contact information and history securely
- Inbox Intelligence — Monitor all configured inboxes, including Web widgets and social integrations flawlessly
- Agent Tracking — List all support agents and manage team availability in real-time
- Message History — Access complete chat histories to understand customer context directly within your workspace
The Chatwoot MCP Server exposes 8 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Chatwoot to Windsurf via MCP
Follow these steps to integrate the Chatwoot MCP Server with Windsurf.
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Add the server
Paste the JSON configuration above into mcp_config.json
Save and reload
Windsurf will detect the new server automatically
Start using Chatwoot
Open Cascade and ask: "Using Chatwoot, help me...". 8 tools available
Why Use Windsurf with the Chatwoot MCP Server
Windsurf provides unique advantages when paired with Chatwoot through the Model Context Protocol.
Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
JSON-based configuration means zero code changes: paste a URL, reload, and all 8 tools are immediately available
Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Chatwoot + Windsurf Use Cases
Practical scenarios where Windsurf combined with the Chatwoot MCP Server delivers measurable value.
Automated code generation: ask Cascade to fetch data from Chatwoot and generate models, types, or handlers based on real API responses
Live debugging: query Chatwoot tools mid-session to inspect production data while debugging without leaving the editor
Documentation generation: pull schema information from Chatwoot and have Cascade generate comprehensive API docs automatically
Rapid prototyping: combine Chatwoot data with Cascade's code generation to scaffold entire features in minutes
Chatwoot MCP Tools for Windsurf (8)
These 8 tools become available when you connect Chatwoot to Windsurf via MCP:
get_chat_history
Retrieve the message history for a specific conversation
get_contact_details
Get detailed information for a specific customer contact
get_conversation_details
Get detailed information for a specific conversation
list_chatwoot_contacts
List all customer contacts
list_chatwoot_inboxes
List all configured inboxes (Web, WhatsApp, etc)
list_support_agents
List all support agents in the account
list_woot_conversations
List all conversations in the account
send_chat_message
Send a message to a customer in a specific conversation
Example Prompts for Chatwoot in Windsurf
Ready-to-use prompts you can give your Windsurf agent to start working with Chatwoot immediately.
"List all active conversations in Chatwoot."
"What did the customer in conversation ID 555 say last?"
"Reply to conversation 555: 'I'll look into this right now for you, Sarah.'"
Troubleshooting Chatwoot MCP Server with Windsurf
Common issues when connecting Chatwoot to Windsurf through the Vinkius, and how to resolve them.
Server not connecting
Chatwoot + Windsurf FAQ
Common questions about integrating Chatwoot MCP Server with Windsurf.
How does Windsurf discover MCP tools?
mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.Can Cascade chain multiple MCP tool calls?
Does Windsurf support multiple MCP servers?
mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.Connect Chatwoot with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
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Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
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TypeScript toolkit for building AI-powered web applications.
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Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Chatwoot to Windsurf
Get your token, paste the configuration, and start using 8 tools in under 2 minutes. No API key management needed.