Daktela MCP Server for Google ADKGive Google ADK instant access to 12 tools to Create Contact, Create Ticket, Get Me, and more
Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add Daktela as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.
Ask AI about this App Connector for Google ADK
The Daktela app connector for Google ADK is a standout in the Communication Messaging category — giving your AI agent 12 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
StreamableHTTPConnectionParams,
)
# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
connection_params=StreamableHTTPConnectionParams(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
)
)
agent = Agent(
model="gemini-2.5-pro",
name="daktela_agent",
instruction=(
"You help users interact with Daktela "
"using 12 available tools."
),
tools=[mcp_tools],
)
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Daktela MCP Server
Connect your Daktela omnichannel contact center to any AI agent and simplify how you coordinate customer support, track communication history, and manage CRM records through natural conversation.
Google ADK natively supports Daktela as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 12 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.
What you can do
- Ticket Lifecycle — Create, list, and query support tickets and cases to ensure customer issues are resolved promptly.
- Omnichannel Activities — Monitor real-time and past activities across calls, emails, and chats within your center.
- CRM Control — List and create contacts and accounts (companies) to maintain an organized customer directory.
- Call & Email History — Retrieve detailed logs of past phone interactions and email threads for audit and reporting.
- Team & Queue Coordination — List configured queues and system users to manage agent distribution effectively.
- Profile Oversight — Fetch your authenticated user profile and verify system configurations directly from the agent.
The Daktela MCP Server exposes 12 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 12 Daktela tools available for Google ADK
When Google ADK connects to Daktela through Vinkius, your AI agent gets direct access to every tool listed below — spanning omnichannel, contact-center, voip, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.
Create a new CRM contact
Create a new ticket
Get current user information
Get details of a specific ticket
List CRM accounts
List recent activities in Daktela
List call history
List CRM contacts
List email history
List contact center queues
List support tickets
List Daktela users
Connect Daktela to Google ADK via MCP
Follow these steps to wire Daktela into Google ADK. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.
Install Google ADK
pip install google-adkReplace the token
[YOUR_TOKEN_HERE] with your Vinkius tokenCreate the agent
Explore tools
Why Use Google ADK with the Daktela MCP Server
Google ADK provides unique advantages when paired with Daktela through the Model Context Protocol.
Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution
Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with Daktela
Production-ready features like session management, evaluation, and deployment come built-in. not bolted on
Seamless integration with Google Cloud services means you can combine Daktela tools with BigQuery, Vertex AI, and Cloud Functions
Daktela + Google ADK Use Cases
Practical scenarios where Google ADK combined with the Daktela MCP Server delivers measurable value.
Enterprise data agents: ADK agents query Daktela and cross-reference results with internal databases for comprehensive analysis
Multi-modal workflows: combine Daktela tool responses with Gemini's vision and language capabilities in a single agent
Automated compliance checks: schedule ADK agents to query Daktela regularly and flag policy violations or configuration drift
Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including Daktela
Example Prompts for Daktela in Google ADK
Ready-to-use prompts you can give your Google ADK agent to start working with Daktela immediately.
"List all active activities in the contact center."
"Create a support ticket: 'Login issue' for contact 'cont_10293'."
"Show me the email history for contact 'cont_5521'."
Troubleshooting Daktela MCP Server with Google ADK
Common issues when connecting Daktela to Google ADK through the Vinkius, and how to resolve them.
McpToolset not found
pip install --upgrade google-adkDaktela + Google ADK FAQ
Common questions about integrating Daktela MCP Server with Google ADK.