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Daktela MCP Server for WindsurfGive Windsurf instant access to 12 tools to Create Contact, Create Ticket, Get Me, and more

Built by Vinkius GDPR 12 Tools IDE

Windsurf brings agentic AI coding to a purpose-built IDE. Connect Daktela through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.

Use with Your AI Agent

Ask AI about this App Connector for Windsurf

Open in ChatGPT Open in Claude Open in Perplexity

The Daktela app connector for Windsurf is a standout in the Communication Messaging category — giving your AI agent 12 tools to work with, ready to go from day one.

Vinkius delivers Streamable HTTP and SSE to any MCP client

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Daktela and 3,400+ MCP Servers from a single visual interface.

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Download Free Open SourceNo signup required
Classic Setup·json
{
  "mcpServers": {
    "daktela": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}
Daktela
Fully ManagedVinkius Servers
60%Token savings
High SecurityEnterprise-grade
IAMAccess control
EU AI ActCompliant
DLPData protection
V8 IsolateSandboxed
Ed25519Audit chain
<40msKill switch
Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Daktela MCP Server

Connect your Daktela omnichannel contact center to any AI agent and simplify how you coordinate customer support, track communication history, and manage CRM records through natural conversation.

Windsurf's Cascade agent chains multiple Daktela tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 12 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.

What you can do

  • Ticket Lifecycle — Create, list, and query support tickets and cases to ensure customer issues are resolved promptly.
  • Omnichannel Activities — Monitor real-time and past activities across calls, emails, and chats within your center.
  • CRM Control — List and create contacts and accounts (companies) to maintain an organized customer directory.
  • Call & Email History — Retrieve detailed logs of past phone interactions and email threads for audit and reporting.
  • Team & Queue Coordination — List configured queues and system users to manage agent distribution effectively.
  • Profile Oversight — Fetch your authenticated user profile and verify system configurations directly from the agent.

The Daktela MCP Server exposes 12 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

All 12 Daktela tools available for Windsurf

When Windsurf connects to Daktela through Vinkius, your AI agent gets direct access to every tool listed below — spanning omnichannel, contact-center, voip, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.

create_contact

Create a new CRM contact

create_ticket

Create a new ticket

get_me

Get current user information

get_ticket

Get details of a specific ticket

list_accounts

List CRM accounts

list_activities

List recent activities in Daktela

list_call_history

List call history

list_contacts

List CRM contacts

list_email_history

List email history

list_queues

List contact center queues

list_tickets

List support tickets

list_users

List Daktela users

Connect Daktela to Windsurf via MCP

Follow these steps to wire Daktela into Windsurf. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.

01

Open MCP Settings

Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
02

Add the server

Paste the JSON configuration above into mcp_config.json
03

Save and reload

Windsurf will detect the new server automatically
04

Start using Daktela

Open Cascade and ask: "Using Daktela, help me...". 12 tools available

Why Use Windsurf with the Daktela MCP Server

Windsurf provides unique advantages when paired with Daktela through the Model Context Protocol.

01

Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention

02

Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively

03

JSON-based configuration means zero code changes: paste a URL, reload, and all 12 tools are immediately available

04

Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts

Daktela + Windsurf Use Cases

Practical scenarios where Windsurf combined with the Daktela MCP Server delivers measurable value.

01

Automated code generation: ask Cascade to fetch data from Daktela and generate models, types, or handlers based on real API responses

02

Live debugging: query Daktela tools mid-session to inspect production data while debugging without leaving the editor

03

Documentation generation: pull schema information from Daktela and have Cascade generate comprehensive API docs automatically

04

Rapid prototyping: combine Daktela data with Cascade's code generation to scaffold entire features in minutes

Example Prompts for Daktela in Windsurf

Ready-to-use prompts you can give your Windsurf agent to start working with Daktela immediately.

01

"List all active activities in the contact center."

02

"Create a support ticket: 'Login issue' for contact 'cont_10293'."

03

"Show me the email history for contact 'cont_5521'."

Troubleshooting Daktela MCP Server with Windsurf

Common issues when connecting Daktela to Windsurf through the Vinkius, and how to resolve them.

01

Server not connecting

Check Settings → MCP for the server status. Try toggling it off and on.

Daktela + Windsurf FAQ

Common questions about integrating Daktela MCP Server with Windsurf.

01

How does Windsurf discover MCP tools?

Windsurf reads the mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.
02

Can Cascade chain multiple MCP tool calls?

Yes. Cascade is an agentic system. it can plan and execute multi-step workflows, calling several tools in sequence to accomplish complex tasks without manual prompting between steps.
03

Does Windsurf support multiple MCP servers?

Yes. Add as many servers as needed in mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.