Daktela MCP Server for Mastra AIGive Mastra AI instant access to 12 tools to Create Contact, Create Ticket, Get Me, and more
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Daktela through Vinkius and Mastra agents discover all tools automatically. type-safe, streaming-ready, and deployable anywhere Node.js runs.
Ask AI about this App Connector for Mastra AI
The Daktela app connector for Mastra AI is a standout in the Communication Messaging category — giving your AI agent 12 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token. get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"daktela": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "Daktela Agent",
instructions:
"You help users interact with Daktela " +
"using 12 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with Daktela?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Daktela MCP Server
Connect your Daktela omnichannel contact center to any AI agent and simplify how you coordinate customer support, track communication history, and manage CRM records through natural conversation.
Mastra's agent abstraction provides a clean separation between LLM logic and Daktela tool infrastructure. Connect 12 tools through Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution. deployable to any Node.js host in one command.
What you can do
- Ticket Lifecycle — Create, list, and query support tickets and cases to ensure customer issues are resolved promptly.
- Omnichannel Activities — Monitor real-time and past activities across calls, emails, and chats within your center.
- CRM Control — List and create contacts and accounts (companies) to maintain an organized customer directory.
- Call & Email History — Retrieve detailed logs of past phone interactions and email threads for audit and reporting.
- Team & Queue Coordination — List configured queues and system users to manage agent distribution effectively.
- Profile Oversight — Fetch your authenticated user profile and verify system configurations directly from the agent.
The Daktela MCP Server exposes 12 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 12 Daktela tools available for Mastra AI
When Mastra AI connects to Daktela through Vinkius, your AI agent gets direct access to every tool listed below — spanning omnichannel, contact-center, voip, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.
Create a new CRM contact
Create a new ticket
Get current user information
Get details of a specific ticket
List CRM accounts
List recent activities in Daktela
List call history
List CRM contacts
List email history
List contact center queues
List support tickets
List Daktela users
Connect Daktela to Mastra AI via MCP
Follow these steps to wire Daktela into Mastra AI. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.
Install dependencies
npm install @mastra/core @mastra/mcp @ai-sdk/openaiReplace the token
[YOUR_TOKEN_HERE] with your Vinkius tokenRun the agent
agent.ts and run with npx tsx agent.tsExplore tools
Why Use Mastra AI with the Daktela MCP Server
Mastra AI provides unique advantages when paired with Daktela through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure. add Daktela without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every Daktela tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host. Vercel, Railway, Fly.io, or your own infrastructure
Daktela + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the Daktela MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query Daktela, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed Daktela as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query Daktela on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using Daktela tools alongside other MCP servers
Example Prompts for Daktela in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with Daktela immediately.
"List all active activities in the contact center."
"Create a support ticket: 'Login issue' for contact 'cont_10293'."
"Show me the email history for contact 'cont_5521'."
Troubleshooting Daktela MCP Server with Mastra AI
Common issues when connecting Daktela to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpDaktela + Mastra AI FAQ
Common questions about integrating Daktela MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.