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How to Use the Delighted MCP in Windsurf

Get real-time NPS metrics and customer feedback directly inside Windsurf to let Cascade automate your support workflows.

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Works with every AI agent you already use

…and any MCP-compatible client

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MCP Servers - Free for Subscribers
Windsurf

Connect Delighted MCP to Windsurf

Create your Vinkius account to connect Delighted to Windsurf and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Automate Survey Workflows in Windsurf

The `add_person_to_survey` tool adds a new customer to Delighted and schedules their survey invitation instantly. Cascade chains this action when you ask it to handle new signups or user milestones. You don't have to trigger surveys manually anymore. Your agent uses this MCP server to handle scheduling in the background while you focus on writing code.

Track Net Promoter Scores and Trends

The `get_nps_metrics_summary` tool pulls your current Net Promoter Score along with exact promoter, passive, and detractor counts. Windsurf reads this data to help you spot sudden shifts in customer sentiment. Cascade can watch these metrics during a deploy. If scores drop, it tells you which accounts need immediate attention.

Isolate and Analyze Negative Feedback

The `list_recent_detractors` tool identifies customers who gave a score between 0 and 6. This MCP Server lets your agent pull these low scores and compile them into a cleanup list. Cascade reads the specific comments using `get_response_details` to find common complaints. It maps issues to your codebase so you can fix bugs before more users complain.

Setup guide

Set up Delighted MCP in Windsurf

Prerequisites

  • Windsurf IDE installed (macOS, Windows, or Linux)
  • Active Vinkius subscription with a valid endpoint token
  1. 1

    Open MCP configuration

    Click the Cascade assistant icon in the sidebar, then click the hammer icon (🔨) at the top of the panel. Select "Configure" to open ~/.codeium/windsurf/mcp_config.json.

  2. 2

    Add the Delighted MCP

    Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.

  3. 3

    Refresh MCPs

    Go back to the hammer icon (🔨) in Cascade and click "Refresh". Windsurf will detect the new server. No full restart is needed — the connection is hot-reloaded.

  4. 4

    Verify in Cascade

    Start a new Cascade conversation and ask something like "Show my Delighted payment history." If connected, Cascade will call the Delighted tools directly. You will see a green dot next to the server name in the MCP panel.

mcp_config.json
{
  "mcpServers": {
    "delighted-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Delighted. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Delighted MCP in Windsurf

You configure the server in your Windsurf MCP config file using your Vinkius endpoint token. Cascade auto-discovers the tools immediately.
Yes, Cascade can run `add_person_to_survey` based on your project files or database updates. It plans the steps and executes them without manual prompts.
Use `list_top_promoters` to get customers who scored 9 or 10. Cascade can pull this list and draft personalized thank-you emails for them.
Yes, the `search_responses_by_comment` tool lets your agent find feedback containing specific words. This helps you track down bugs reported by users in real time.
Absolutely. Vinkius runs this MCP Server in an isolated, zero-trust sandbox. Your customer emails and feedback comments never persist on our servers.

Start using the Delighted MCP today

We host it, we monitor it, we maintain it. You just paste one token.

Built & Managed by Vinkius 30s setup 10 tools

We've already built the connector for Delighted. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 10 tools are live and waiting. You're up and running in seconds.

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