How to Use the Five9 MCP in Google ADK

Q: How do I query Five9 statistics in Google ADK?

Initialize the MCP toolset and call getstatistics. Your agent will receive a real-time snapshot of your contact center performance.

Q: Can I manage Five9 skills using Google ADK?

Absolutely. Use listskills to retrieve your current skill definitions and map them to your agent's routing logic.

Integrate Five9 contact center operations directly into your Google ADK agent pipelines.

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Connect Five9 MCP to Google ADK

Create your Vinkius account to connect Five9 to Google ADK and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Five9 with Google ADK

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Google ADK agent queue management

Automate how your agents handle contact center flow by polling `get_statistics`. This provides the necessary data to trigger routing shifts or alert managers. Your Google ADK workflow can now react to live metrics. It bypasses the need for manual dashboard monitoring.

Granular Five9 agent control

Manage individual availability by invoking `update_agent_state` to sync your team with current demand. Your agent verifies status options using `list_agent_states`. This keeps your Google ADK agent in the loop regarding who is ready to take calls. You avoid the lag associated with human-led status updates.

Interaction oversight

List and audit active calls using `list_active_interactions` to maintain visibility. If a session requires immediate action, call `terminate_interaction`. This direct connection allows your Google ADK agent to perform administrative tasks. It keeps your contact center operations running according to your defined rules.

Setup guide

Set up Five9 MCP in Google ADK

Prerequisites

Python 3.10+ installed
google-adk package (pip install google-adk)
Active Vinkius subscription with a valid endpoint token

1

Install Google ADK

Run pip install google-adk to install the Agent Development Kit. MCP support is included via the McpToolset class.
2

Connect via SSE transport

Use McpToolset.from_server() with SseServerParams pointing to your Vinkius endpoint. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Create an LlmAgent

Pass the returned mcp_tools list directly to LlmAgent(tools=mcp_tools). The ADK maps each MCP tool to a native Gemini function call — no manual schema definitions required.
4

Run with any Gemini model

The agent works with any Gemini model (gemini-2.0-flash, gemini-2.5-pro, etc.). Copy the full example on the right to get started with Five9 tools in your ADK agent.

agent.py

from google.adk.agents import LlmAgent
from google.adk.tools.mcp_tool.mcp_toolset import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import SseServerParams

# Connect to the MCP via SSE
mcp_tools, exit_stack = await McpToolset.from_server(
    connection_params=SseServerParams(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    )
)

# Create your agent with auto-discovered tools
agent = LlmAgent(
    name="Five9_agent",
    model="gemini-2.0-flash",
    instruction="You have access to Five9 tools via MCP.",
    tools=mcp_tools,
)

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Five9. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

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Common questions about Five9 MCP in Google ADK

Initialize the MCP toolset and call `get_statistics`. Your agent will receive a real-time snapshot of your contact center performance.

Absolutely. Use `list_skills` to retrieve your current skill definitions and map them to your agent's routing logic.

The server provides a direct, typed interface for all Five9 tools. Your agent calls them as standard functions within your existing pipeline.

Vinkius hosts the server for you. You connect your Google ADK agent to the provided endpoint.

We enforce strict transport security for every request. Only authorized agents can access agent state and interaction logs.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript

Mastra AI sdk-typescript

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