How to Use the Groove MCP in Claude

Q: Can Claude Desktop manage multiple Groove mailboxes?

Yes, it can. The server uses listmailboxes and getmailbox to let Claude Desktop query any inbox connected to your account.

Q: Can I write internal notes using this setup?

Yes, you can. Instruct your agent to use createmessage with a flag to post private internal comments instead of customer-facing replies.

Handle customer support tickets and update mailbox statuses directly from Claude Desktop without jumping between browser tabs.

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Connect Groove MCP to Claude Desktop

Create your Vinkius account to connect Groove to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Groove with Claude Desktop

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Triage Groove support queues inside Claude Desktop

Stop switching between your browser and your workspace. This MCP Server lets Claude Desktop fetch your support queue using `list_tickets` and inspect specific threads with `get_ticket` directly in your chat sidebar. Your agent can parse message histories with `list_messages` to find unresolved issues. You can ask Claude to summarize a customer thread, and it grabs the data right away.

Reply and update ticket status instantly

Draft responses and resolve issues without leaving the chat interface. Your agent uses `create_message` to post replies or internal notes, keeping your team aligned. Change ticket statuses using `update_ticket_state` as soon as you finish a conversation. Claude Desktop handles the API calls so you do not have to click through the Groove UI.

Look up customer and agent details on the fly

Get the context behind every ticket. This MCP integration lets Claude Desktop query agent profiles using `get_agent` and customer records via `get_customer` to see who needs help. You can list your entire staff directory with `list_agents` or find specific accounts using `list_customers`. Claude parses this data to route tickets to the right person.

Setup guide

Set up Groove MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The Groove MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the Groove MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under groove-mcp.

json

{
  "mcpServers": {
    "groove-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

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Common questions about Groove MCP in Claude Desktop

Open your Claude Desktop configuration file and add the Groove MCP server configuration under the mcpServers key. Once you save the file and restart the app, the helper tools will appear in your chat window.

Yes, it can. The server uses `list_mailboxes` and `get_mailbox` to let Claude Desktop query any inbox connected to your account.

The server communicates directly with the API and handles basic retries. If you hit a limit, Claude Desktop will show an error message suggesting you wait before retrying.

Yes, you can. Instruct your agent to use `create_message` with a flag to post private internal comments instead of customer-facing replies.

Your support tickets, customer emails, and agent logs stay secure because they only flow locally through the MCP sandbox. No external servers store your API tokens or message histories during these calls.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

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Google ADK sdk-python

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